Mrs. Fields Cookies / TCBY

My little sister absolutely love coming here for cookies just to treat our sweet tooth. We stopped by here on a Monday around 6pm..the friendly employee told me that she was doing a $5 cookie bag which she explains that she'll fit as much cookies as she can into the small bag. But it was the employees choice to choose which I didn't mind since I think the cookies were leftovers or from yesterday? But to my surprise.. the cookies were still fresh, warm and soft! My sister and I shared some cookies together and still had a lot more cookies left! Overall, it's a great cookie shop that serves amazingly great cookies and friendly customer service. Definitely exceeded my expectations.

Ok. These cookies are EXTREMELY hard. Ive had Mrs Fields before; they're my favorite cookies of all time. But this location is terrible. How can they be so hard? You can literally buy Mrs Fields cookies, leave them in the paper bag overnight, and eat them the next day and they would still be soft. It's not just one batch because I bought multiple flavors and they're all hard. Like hard as in your can knock them on a table and it wouldn't bend at all. How long were these sitting out for? What's wrong with this place? 0/5 stars for selling old, not fresh cookies. Disgusting. Very disappointed.

Terrible customer service the dragon lady danny refuse to make me cookies. I will not support the establishment ever again!

Drove all the way to Henderon cause I was craving cookies. It had been several years that I had not had these cookies. When I got the order of a variety it was very disappointing. The cookies were very thin almost see through and they were not fully baked all the way.