Carl’s Donuts

Friendly staff and delicious donuts! They have a variety of classic donuts (glazed, sugar, sprinkles) to quiches and croissants! We got an assortment of classic donuts, and it was delicious. The donuts were fresh, soft and had great flavor. There was a lot of seating indoor and outdoor, which I appreciated. The woman working was quick and efficient. I'm definitely coming back again this week!

Our recent visit was very different than our past visits that made us fall in love with Carl's Donuts. The attendant who served us was unpleasant with an attitude that was not warranted (very off par for the phenomenal and friendly service that Carl's is known for). Perhaps it was an off day for her (it's understandable, we all can have them).Then, I was oddly charged for my order. I ordered two individual classic donuts, one specialty donut, one ham and cheese crossaint, one jalapeño and cheese crossaint, and one double chocolate crossaint. Yet I was charged for a half dozen of donuts, a specialty donut, and the three crossaints individually. When I inquired about how the order was rung up, the explanation I was given was, "Well, because you have 6 items total, that's the base price. Everything else is added as an upcharge." Even with that explanation, the total charged still did not add up. Asking again because I shared I did not understand how that was tallied based upon the sparse prices listed on the board, and that I did not order (nor receive) a half dozen of donuts, I was then told an even more confused explanation. Seeing that I was getting nowhere, I said thank you and went on my way.So what I gather from this visit is that customer service is deteriorating and it seems that Carl's has started to charge a certain amount depending on how the cashier feels to charge? This is reflected by their items not having advertised individual price tags. You'll notice some items on the board giving a price range instead (for example: Pastries $2 - $7). Hopefully, this was just an "off day" for Carl's Donuts. After this visit, though, I won't be going out of my way to stop by.

Carl's Donuts offers a solid selection of donuts, and I was pleasantly surprised by the size. The employees picked out the donuts for us. They made good choices.While I've had better donuts in Summerlin, I'd still come back to try more and see what else they have to offer. Worth a visit if you're in the neighborhood!

Donuts looked and tasted good. Prices were very reasonable. The iced lattes were good. We ordered an assorted dozen. Service was lacking in our experience. But the lady we had could just been having a bad day. The other staff seemed a little more friendly, the one we had looked like she was ready to go home. The donut shop was clean and inviting.

The red velvet donut is a must try it was so good! They had lots of options to choose from it was hard to pick. We went a couple hours before closing and there was still a large variety of donuts and they tasted great! Definitely make a stop if you can

We are always looking for the perfect yeast, donut, and maple bars, and chocolate bars - light and airy. The best we ever had is in Merced, California.We haven't had good luck with donuts in Las Vegas. This donuts are good, but nothing exceptional. The peanut butter and jelly was interesting; you don't see them often. This is a really cute place. It has lots of space and nice restrooms. The people who work here are really upbeat and fun. The customer service is great!

Always delicious and the staff is amazing. Helpful on making my indecisive decision when all the donuts look sooooo good. Must show up early is you want a ham and cheese croissant . Best in the state!! Maybe Best over all !!

My first time inside Carl's Donuts despite how long they've been around! Greeted by the sweetest workers as soon as I walked in :) I tried their pink sprinkle donut & apple fritters- my favorite!! Soooo inexpensive as well. If I'm ever in the area I would love to try out more, their selection of traditional & fun flavors look amazing!

Food: We purchased 6 different donuts, but only enjoyed the strawberry and cream croissant. It's really good. The others were not that good. We didn't finish any of the others.Service: Customer service was awesome. I'd definitely come back because of how awesome the workers are.Ambiance: This is a typical donut shop. The pastries are well displayed. A

Their croissants are always fresh and very flavorful no matter what flavor you choose!