Banana Republic

The customer service is non existence. They don't greet you while coming in, nor while in line. I get they make minimum wage but a hello would be nice.

This message is only for the eyes of the store manager. Please do something about the nasty citrus scented bathroom freshener that has taken over your store. The smell is clearly there to disguise bad odor, and in turn, your store now smells repulsive. Don't shoot the messenger.

BR is one of our fav brand. The quality & designs are always top notch. We particularly love this location. All the SA are super friendly & helpful. They got a lot of selections & sizes here. The displays are very organized & easy to look through. Btw they have 2 bathrooms inside the shop!!

Love this store...typically.Went to shop while I was waiting for someone. One of the younger salespersons approached me and asked if I would like to be on their email list. I responded 'I will think about it'. I don't want to be on another email list and by the way, 'it's my choice'. She gave me a look of disgust. This particular store seems to have arrogant sales people. They won't be seeing my face again. When I don't get a positive vibe, I don't visit again, which is saying a lot . Where are the friendly, approachable sales people anymore? NOT HERE. How sad.

This Banana Republic is well kept and clean so I give them two stars for that. I walked in on a Tuesday night and there were no other customers and none of the workers inside greeted me. None of them offered any assistance too. Oh wells! This is definitely a service down-grade compared to the factory Banana Republic at the outlet malls. Those workers often assisted me with finding the right sizes and so forth. These workers just ignored you the whole time.Anyways, I came here looking for a suit only to find one type that actually had a blazer and skirt pair. A lot of the clothing here was business to casual wear. I don't recommend going here if you are looking a for a professional suit pair because they don't have as big of a selection as other stores I've been to.

What's up, Yelp Community!I want to give props to this location for the exceptional customer service they give, each and every time I go in. One employee in particular gives me great feedback when I try on outfits, which is great. I just wish I could remember her name-- she's the real MVP.I'm sure this is the same at every location, but if they don't have my size, or the color I want in store, and they are able to order it online, they are quick to do so, having the product shipped to my doorstep, free of shipping charges. But for the most part, the store is pretty good about having merchandise in stock.Returns are easily handled as long as you have a receipt. I haven't tried for store credit, not having a receipt.I also feel the location is in a great spot and is plenty large enough.Hand sanitizer is located at the register your use, and they do a great job sanitizer the checkout counters, as well as the changing rooms. Really can't ask for more from a retail clothing store.

This was my second time ever walking into a Banana Republic. Usually, this store is a little too expensive for my taste, but hubby wanted to take a look anyways to see if we can find anything for the upcoming holidays. Luckily, there was a sale going on for 40% off of everything in the store, including on sale items. I honestly didn't think I would be leaving with anything, but there were too many cute pieces to pass up. I ended up purchasing four blouses! The staff was extremely friendly and helpful. The person who rang us up was very patient with us since I was signing up for a credit card. Once there were other customers behind me, she called for backup so those other customers wouldn't have to wait too long to make their purchase. I will definitely be coming back for the cute clothes and the great customer service, as long as there is a sale going on! :)

Wow whole crew is more concerned with straightening clothes in an empty store than say hello and ask what you might need. IDK what the point is to look up and then look down again. I guess I shall shop AF or JCrew online for a peacoat since they aren't here and I don't want to drive to the other malls far away. Maybe that's why the store is empty. Didnt even mind waiting 20 min at the Apple Store before wandering over bc they were friendly. A shame since 75%+ of my wardrobe is BR.

Staff in store are very friendly and professional. Surprisingly some sales deals are good and suitable. Love it!

If I can give this store a zero, I will. Worst customer service ever. I think it would have been better if it was non-existent.Walked into this store and passed by 3 sales clerks who looked at us, made eye contact and did not greet us. This tall white guy passed me 3x while I was browsing and did not bother to greet me. Then 2 sales clerks who were talking looked annoyed when my sister asked them a question - like we were such a bother!The selections were nice but I will never go back this store. Thanks, BR staff, for almost ruining my afternoon!