Arizona Charlie's Decatur

AFFORDABLE, SMOKEY HOTEL! I love Arizona Charlie's even though it's unpredictable at this location. Sometimes I get a strong cigar odor and sometimes I don't. Today, it smelled and I didn't care for that. I was even eating at the Sourdough Cafe and I could still smell residual smoke from the casino floor. Other than that, I still continue to visit this casino because it has great food and prices for families/seniors. It's also very accessible and easy to find. Need a hotel away from the strip? This is a solid option. I was a little disappointed that the gift shop was closed all morning, it's a bit of an inconvenience to guests and visitors. I wanted to buy some merch and it was totally pitch black in the store. Hoping we get extended gift shop hours?

I called to make a reservation at Arizona Charlie's Decatur and was connected with Eli. He was very helpful making the reservation, and upgraded my room for me for practically nothing. He also let me know that I had free night stay there every month that I have not been using. So I've been losing out on a free night stay, but not anymore! He also let me know about another property, The Strat, that has two nights free for me every month that I have not been using. He was very accommodating and he made this experience very pleasant and easy.I never stayed at the Arizona Charlie's and I'm excited to stay there this weekend. A free staycation? That works for me.Thank you Eli, for taking the time to really look at my account and let me know what I've been missing out on.

Room was not quite my expectations. I never let them clean my room because when I wanted the housekeeping to come and my room, I have to make an appointment. So I decided to put do not disturb. Place smells smoky everywhere. I have to have my mask on all the time. Their pizza restaurant, they need to hire a chef who is not salty person. The chef that you have is not good. I couldn't even eat one bite of my food because it was so salty. I ended tipping the 2 waitresses $100 and $40 at the front. The manager comped the check because I didn't eat them. Please hire a Chef who doesn't use too much salt. I'm so sorry for my review but at least you have a chance to make corrections or do something. It was so slow. You had only 2 tables occupied that night. Good luck . Service was excellent and amazing. The manager was kind and friendly. Thank you so much.

The marketing director won't return my phone calls. I'm trying to book entertainment.I hope she calls back or e-mails me because I like Arizona Charlies.

Had a blast at the Saturday night tribute show. The cocktail server was also amazing. Haven't had that much fun in a long time. Looking forward to more tribute bands!

i love the bngo here (very laid back) shoutout ari (serving drinks in bingo) now we have that established let me say this to the fat black lady at registration.. at no time did anyone ask for you to get in trouble for a early check-in and for you to say that to your co worker as 5 people got put of line.well if the people answering the phone saying that i could check in at 1 . i wouldn't have been trying to check in at 2. talk yo ish to the folks answering the phone.. now i watched the older woman flipping room. so i knew that the bed linens weren't changed. they asked for her to do two more rooms and she declined..iknew when iasked for tissue because there was none my room hadn't been cleaned. the person came in put the tissue on the bathroom counter and then placed paper where this food is and my bags were gone through #dontleavenovaluables.. salsa don't do damage... complaining about it they complain.... refund my deposit and stop the freaking madness.. i changed my own linen and it was on the floor. very disappointed and boyd gaming if this is what i can look forward to then i decline.. now i understand why every one was so frustrated and giving yall the business about deposits.. y'all ghetto af i should have stayed at the palms cus i know it's quality. this is some ghetto establishment while i was on a machine someone asked me did i want drugs pulled them out and everything run the camera.. folks just sitting around on machines no money no room keys no card.. nah security do your job folks waiting for others to hit on the machines.. asking for money run the camera.. never ever had a new year start with the bs

This place is so rundown. Rooms are dark and smell moldy. Front desk people are very unhelpful. Phone customer service is very helpful .

Front desk attendants were not accommodating. Had to ask to speak with a manager. They complained I had to extend my stay. When your job changes or your need changes, they should accommodate without causing stress to the guests taking into consideration guests are paying and not staying there for free.Food options were horrible, except the donut store.Ambience, what ambience? Did enjoy it at all.Just really needed a room and shower.

We went to the Sourdough Cafe after playing some Pia Gow. We both had the Charley Burger with bacon and mushrooms. Medium rare. I had potato salad that was very good and the French fries also tasted nice and crisp with just the right amount of salt. The burgers came out a perfect medium rare and they were nice and juicy with great taste. We will be back!!

It was dirty and outdated. The staff were friendly. The smell of smoke was very heavy and felt like it would stick to you. The television channels were grainy at best. Off they would put a little money into the place it would be a nice place to stay.