Harold's Chicken West Loop
Harold's Chicken West Loop
16 piece bucket
5 Wing Mild, Hot
a view of the inside of the restaurant
Jalapeño Poppers
8 Piece Mixed w/ Mild Sauce
the menu
a bag of chicken
5 wings with mild sauce (must order!)
8 Piece Mixed w/ Mild Sauce
No damn sauce and didn't get one damn extra sauce I paid for
interior
food
outside
Chicken Livers and 6 Pieces Wings
1/4 Chicken Dinners
8 Piece Mixed w/ Mild Sauce
Dark meat and shrimp
Place
Picture of hours listed on the door.
Ggggg
Wing Dinner
8 Piece Mixed w/ Mild Sauce
Jason Y.
Jul 7, 2024
Recently was in Chicago for the July 4th weekend. Got the Groupon for this location prior to the trip. I wasn't expecting too much. But I was pleasantly surprised. The food was hands down on of the best fried chicken I've had in a long time. I definitely recommend the dark meat with hot sauce + bbq sauce. The food took a bit to make, but was worth the wait because of how fresh the thighs a s drumsticks were. Moist chicken with crispy skin and super hot bone indicate freshly fried chicken. Enjoyed every bite! Guy at the register was welcoming and cool
Read More
Randy H.
Jun 6, 2024
So, Harold's came highly recommended and the fried chicken was good and the wings were excellent. The mild sauce was very mild and spicy was mid range. Everything came out hot. The hush puppies were very good.I thought this was more fast food but it was not. So if you do not order in, be prepared to wait.The ordering kiosk didn't work and the person who took our order could have been friendlier. If I had ordered ahead and picked up, definitely would have been four stars. Food great. Service could be improved
Read More
Jessica M.
Apr 27, 2024
The ABSOLUTE WORST customer service I've received in my life. I ordered through google / delivery.Com. I placed my order around 11:10am. And was given an order ready range of 11:26 - 11:45. They were to open at 11. I got to the location around 11:20 and the doors were locked. A very nice gentleman was outside and told me we were waiting for a cashier. The doors were locked and I couldNot enter.I tried calling back around 11:35 and no one answered the phone.I then called back around 12pm. A man answered the phone and rudely asked me "what are you trying to do" when I asked about my order. That shocked me. And I told Him I'm trying to receive the food I came for.Once at the location the cashier in a black pillars hat lectured me like I was a 2 year old child when I asked for an extra sauce due to my inconvenience of a 1.5 hour wait. Prior to going back up to the location I called google and they confirmed that the restaurant did not confirm my order until 12:04 BUT they did confirm it. The man ended up raising his voice at me and was utterly disrespectful. I will NEVER be back to this location, and reduce my support of the business overall. It's not appropriate for an establishment to disrespect customers. Especially those with a $50 order when the average order is under $20. I'll take my business elsewhere
Read More
Nikolas D.
Aug 3, 2024
This location was absolutely terrible. The cashier woman was very rude and seemed disorganized. She and another coworker got into an argument when we had first arrived too. When I had showed her my order confirmation, she said the chicken was still being made but when I got home to eat, it was very clearly old and dry. The environment is just very unwelcoming overall. I'm told locations can vary a lot so I really hope that's true.
Read More
Jennifer G.
Jul 18, 2024
Pulled up to the location at 11:30 am, 2 hours after the location is scheduled to open only to find the door locked and staff inside. The staff looked directly at me and acted as if I wasn't there. They then preceded to take the phone off the hook assuming they knew I would call immediately while standing there. Called 3x only to receive a busy signal. Stood outside for 10minutes. Staff looked twice to see if I was still there. No communication at all, just stares. Two other customers pulled up and still nothing. So unprofessional. I understand things happen but not communicating with your customers is utterly distasteful!!! FYI, even here on the Yelp app it says open.....
Read More
Dominique P.
Jun 1, 2024
My husband and I ordered from here and went home without checking our food first which was a BIG MISTAKE! The food was recooked and served to us and we were missing a few pieces of chicken and fish. When I called the restaurant the manager answered with a nasty attitude and I was placed on hold and hung up on twice by the manager! We spent $40 for these two meals and I highly regret it. This restaurant is 0/10, I do not recommend.
Read More
Naiima D.
Nov 12, 2023
I ordered this from Grub Hub! I do understand that my food will not be super hot when it's delivered. However, my chicken was old and dry. I asked for my sauce on the side which was done but the sauce doesn't taste like Harold's signature sauce. Very disappointed in the West Loop location!!!!!!
Read More
Jose C.
Feb 8, 2023
Im not sure what else to say that hasn't been already said before about Harold's. I called my order in and was surprised they actually answered. Its a hit or miss on getting any location to answer their phone. The person that took my phone order was very polite and my order was ready when I arrived to pick it up. I ordered my usual 8 piece mixed chicken bucket with mild sauce and a side of large fries with mild sauce. The chicken was fried perfectly and they didn't skimp on the mild sauce on either the fries or the chicken. The chicken was nice and crispy and perfectly seasoned. Will definitely be coming back to this location.
Read More
Germaine B.
Oct 2, 2022
Solid chicken, great prices. They have an extensive menu with things like Mac n cheese bites and chicken all sorts of ways. Two piece dinner (dark meat thigh & leg) was less than $7 with fries and bread. A little bit of a shady location, but not by much. Better option than fast food after a late night of drinking, especially as they are open until 5am on the weekends. The lady at the register was also very kind, as my phone was dying and at 1% charge... she charged it behind the counter while we ate. Super nice service, liked the food!
Read More
Ladell F.
Jan 24, 2024
Definitely won't come here again they are priced higher than every other Harold's in Chicago. The website say half the price of they actually charge in store. the Harold's in south loop is definitely has more reasonable pricing with some quality food. Makes no since . Also the floors are dirty. Look like no one cleans up like ever.
Read More
Rated: 3.5 (268 reviews) · $$
Chicken Wings, Fast Food, Breakfast & Brunch
