Harold's Chicken Shack

This location has fallen off. I ordered in person there on 1/29/24 and was completely disappointed. The food tasted like it was old and re-fried. Adding insult to injury, the "catfish" was not catfish! Instead a disgusting foreign fish these cheap azz, unscrupulous places try to pass off and sale as catfish. Word to the wise - food here is inedible and straight trash.

One of the best Harold's In Chicago! Consistently good delicious food always delivered! You might have to wait a bit but trust me it's worth the wait!

I ordered today via Uber & the food was cold and old! I ordered the catfish/wing combo but received tilapia or something instead. Chicken was bruised and dry. Fish was super thin and old. This is the second time I've received bad food from them and today is the last! Also, when calling to complain, you can never reach a manager because the phone just rings. Horrible customer service!

, old school vibe. disorganized . Long and confused lines. But the Food was so good, so hot and fresh. Definitely Recommend this place.

When I first came to this Harold's I was like never again. I mean I thought this was one of the Harold's that I thought was the bottom of Totem Pole, I spoke to someone in the neighborhood who told me they were surprised because they liked this Harold's so I gave them another a try.Well, I'm glad I did because the chicken is very good especially when you add mild sauce, salt and pepper. I also recommend if you don't want your bread soggy to ask them to add that separate. Their coleslaw is very good most of the time I get an extra.They also have a great special Sunday through Wednesday (1/2 dark for $5) Regularly it is $8.14 the tax is already included.I haven't ordered any other items off the menu but I see many people do so one day I may try something new.Depending on how crowded they are will also affect how long your wait will be so I usually dip out and get a few other things done so I don't feel like I waiting forever...lolI am truly glad I gave them another chance because I love Harold's Chicken.as always...Enjoy and be Safe!!!

For as long as the wait, the food was not fresh and there was barely any mild sauce on the food (and this is coming from someone who doesn't like my food drenched in sauce). I was very dissatisfied and will not be returning.

Food was delicious but the fries were soggy from the sauce so I wish they would do the fries and chicken separately. The sauces they have are delicious. The sauces they have are also great. Only thing i'd suggest is more organization when it comes to picking up food.

I've been going to this Harold's for multiple years but recently the food started tasting old and the staff started messing up the order. This was the last straw I placed an order which was wrong when I received it I called and informed the staff my order was wrong and I was missing two wings. I spoke with Mary who stated she was the manager and she was the most ignorant person in management I ever spoke with. Instead of apologizing she explained they read what's on the order but I explained to her that they still messed the order up and the food was old. She didn't give me the owner name and she hung up on me because they screwed up. I'm disappointed I've been going there for years and still continued going when they was messing up but this was the last straw. They fell off years ago but you try to support your community but I'm done with this Harold's.

I spent over $100 on food and waited almost an hour for my food. When I went back up to get my food I asked to buy a hot pepper it was 60 cent and I only had a $5 bill. She refused to sell me the pepper. I explained to her I just spent over $100 could you please give it to me or make change. She was rude and still refused. I'll never spend another $1 here!