Fry’s Marketplace

Check in. Great value here.Great Service Came in Early and food is well stocked and Fresh.Awesome choices Organic or Regular Produce

We'll, we're back to having good experiences again. The butcher was friendly and very helpful. The cashier was very nice too. The prices are decent.

I'm so sick and tired of the crappy attitudes, unhelpful employees. Especially when they are standing around just shooting the breeze. I asked simple question and request to price check and thrown attitude. This use to be a flagship location now it's an example of poor customer service, absent management and chaos.Can't wait until Alde opens over off Cactus.

This is the perfect example of a business trying to be too fancy and not paying attention to the important staples. I googled it and was informed by Google that Fry's carries machines for refilling your Primo water bottles. Well apparently this super special fancy fries that has a bar in it doesn't even have a water station to refill. In addition, I asked for the noodles that are usually in a refrigerated section that every other store, even some Circle K's carry that you can boil in water for about two minutes, and it's ready. When I asked for employees, they looked at me like I was asking them for the solution to world peace. This place is all flare, and no substance, and will never ever shop here again. Worthless.

I drive 10 miles to go to this grocery. Its clean, they have everything you want, and great customer service. Today the butcher Carl was especially helpful! This meat counter has the best steaks and the thickest cuts of Prime SRF. Their Pickup is always timely and organized. My order was cancelled on Christmas, bc they didn't have enough staff....you know, sometimes people call out at the holidays. completely understandable and I just went in and got what I needed. The guy who called was so nice. No biggie. For the first time today i wanted to leave this place a 1-star review, but it would not be fair to all the employees who make this place wonderful all the time. Anna at register 13 today was maybe just having a terrible day. She was slinging my groceries thru but the end was so full that they were crushing all the donuts and literally threw the bread to the end that I just bought. She didn't bag a SINGLE item and instead just literally walked away until I told an older gentleman I had met earlier that he may want to go to another line if he didn't want to bag a cart full of groceries all by himself. If you can't even do a simple job well Anna, why do you deserve to receive a paycheck for just showing up? Why come at all if you are going to make the company you work for look anything but great? I hope I get to interact with you again, bc I am 100% certain that you can do every single part of this job better than you did today, and probably better than anyone in there if you cared to.

I went into Frys Marketplace at Shea and Tatum to order a cake for my daughter on Thursday for her party on Saturday. The website said 24 hour notice required. The girl working in the bakery said she didn't know how to take cake orders and I had to come back Friday morning. Show up at 8:30am on Friday to place my cake order giving 24 hours notice. The bakery manager refused and said she couldn't make the cake and she definitely couldn't put the sprinkles on the cake as my daughter wanted. The manager had no sincerity that I explained I was there the day before and couldn't give the cake order and could care less that they couldn't help me. Head to Safeway at Tatum and Greenway stressed that I wasn't going to be able to get the cake happen and the bakery department was MORE than accommodating. If you need a cake and you want it right head to Safeway. They made this with 24 hours notice and it looks identical to the photo my daughter found and wanted. For what it's worth this is the second time frys stores have done this to me. The last time they canceled a custom cake order for my husbands 50th surprise party ON THE DAY OF HIS PARTY. Buyer beware with this bakery. #shameonfrysbakery #safewayisthebest #deliciouscake #birthdaycakes

We've been shopping here since it was Smitty"s. Generally speaking, prices are fair, the help is helpful (attitudes now & then). & the inventory & brands are usually up to good standards. BUT - the place can be cleaned up a lot. The entrance always looks like a dump. Papers and towels all over the place. Carts: try to find one without a wrapper or used snot rag or wet cup in it. (Not Fry's fault - just inconsiderate customers.) Rustling carts isn't the most enjoyable work, but why can't the staffer wear gloves and carry a trash bag to empty the cart for the next person when doing that job? Help is hard to find these days. I understand the slowness at checkouts. Let's be a bit patient- the same problem exists at Safeway, Bashas, & AJ's. But those stores put on a much cleaner view at entry & throughout the store.

Brian ( cashier) and Kevin ( bagger) were very helpful and kind . They saw my Hanukkah items and made a point to ask me if I was ok with everything going on in the world right now as well as wish me a happy Hanukkah. I thought that was super kind of them. Thank you Brian and Kevin! I feel very safe and comfortable at this store.

They didn't get my order ready until the next day which was too late. And yes I am still waiting on my refund of charges for food we never received! Need new management pronto!!!!

Every time I go the shelves are a total mess, the cashiers are not friendly and I'm stuck either ringing $200 in groceries for myself in self check AND bagging them OR I'm stuck with a cashier piling them all to the end of their food belt and having to bag them MYSELF all while paying increased prices from inflation. Where to I get a discount for doing the labor they aren't paying?!