Willow Gardens Nursery

I called to ask if they had a vine I needed. They did. A staff member brought one up front so it would be ready on my arrival.The gentleman that helped me load it into my vehicle filled me with in depth insights about this particular vine.I paid about half of what Lowes, Home Depot or Ace charge for a similar 5 gallon plant.Willow Gardens Nursery has a huge inventory and I can see myself shopping for plants with them again soon.

I will start this review by letting everyone know I was immediately greeted with a smile by the staff at Willow Garden nursery. I love trees and plants. I've very very particular with the materials I use with my landscape and the plants and trees I pick out. That being said I found a place I can almost call home. Nestled in the heart of Clovis is Willow Gardens Nursery. First thing I noticed is how warm and attentive the staffs are. They will help you answer any questions you may have. I also noticed how the staff are all smiles, that tells you they are in a good environment. They have everything you need from mulch, bark, soil, rocks.... You name it they got it. The quality isn't compromised at all unlike other nurseries. They have decorations, vases and fountains as well for both indoor and outdoor. Let's talk about the plants and trees now. They are all well taken care for. You can find a lot of plants that is already growing nicely on a trellis, those took my breath away if I'm being honest. Trees here are super healthy and the root system of each one is well planted. Yes I did notice and observed these things because I work in the same field. I am beyond pleased with this nursery and I HIGHLY RECOMMEND this place both to pro and non pro landscapers. I'll be back again and again. Oh I forgot to mention about their topiaries?!? I have never seen a bunny and bear topiary before and they have it all!!! Thank me later

HORRIBLE CUSTOMER SERVICE I will NOT ever buy from Willow Gardens again. I had just spent $546 dollars on 16 - 5 gallon plants and 4 - one gallon plants. I had 2 carts (with partial Flat tires) that I pulled to my vehicle and then loaded myself, as there were a few young people in the office part. That could not even lift a finger to help me, as they saw I had ALL of these plants and did not even bother to ask, "do you need help?" As I'm pulling the 2nd fully loaded cart to my vehicle, the 2 workers working on the trees with absolutely NO hesitation, came over and helped me. Hey, Willow Gardens, as your young employees sit in the comfort of the indoors deciding whether to turn the lights on or keep them off Why, don't you give them a lesson in serving YOUR customers like your 2 workers outside, working in the sun!

Yes one star! I contemplated two stars but from yelp reviews going back to 2017 poor customer service has been an issue they apparently don't want to correct. My husband and I came in on Sunday afternoon he headed to the trees I headed inside. I was not greeted or even acknowledged but hadn't really noticed until a gentleman walked in and he was immediately greeted with "can I help you Sir". That caught my attention. After 15 min or so still no greeting in my direction. I went out to my husband said let's walk inside and see who they greet me or you? Two steps inside and a young man looks straight to my husband and says "can I help you Sir" well there you have it!

They deliver bigger trees and will personally plant them for a reasonable price. We've purchased about 4 larger trees from them and they had the most attractive trees of the nurseries we visited.

This is my favorite nursery in the valley and they have an amazing gift shop. If you haven't seen their gift shop for Christmas, it is a must see. Tons of amazing stuff at great prices, better than Michaels, Joann's and Hobby Lobby. They also have cut stuff year round, I always get gifts for my pet loving friends there. Their nursery is amazing with a huge succulent area. They are very knowledgeable and are currently helping me plan out my drought tolerant landscape conversion. If they don't have what you are looking for then feel free to ask them about ordering it.

They have helpMe personally they observed 6feet distance and clean all cart and helpMe pick the right plant for me...

I tried to shop a small business as opposed to some of the big box stores. I was planning on purchasing two small trees in their outdoor nursery section. I walked into the store and was greeted by the worker that this was "Private Shopping Only". I just wanted to take a look to see their goods inside but was told they paid to shop (only two other ladies I saw in the store shopping) and a kid selling lemonade and would need an appointment. I was completely turned off and left. The most uncomfortable and snooty shopping experience I have ever encountered.

The big box stores (Home Depot, Costco, Lowe's, etc.) might be minimally cheaper... but the folks at Willow Gardens Nursery really KNOW stuff! This nursery has reasonable prices, a tremendous selection, and KNOWLEDGE! Tanner deserves a big, fat raise!

A great place to shop. The staff was helpful and patient as we looked at many olive trees. Both times we went here, the staff was willing to answer all of our questions, particularly technical issues with planting new trees. I didn't have the same experience as those giving negative reviews here did. This is my new go-to nursery.