Western Homes Sales Office

We moved into our house before the holidays :)Minor warranty repairs requested. A couple repairs have been taken care immediately, 2 others taking a little longer. Our overall experience was good with Western Homes. Construction was slow but, happy with our home

I won't go into detail about the home this company built for me, read the other reviews as they are pretty on par with my experience. Bricker Construction and GJ Gardner also build homes on your lot. In hindsight I wish I would have used either.In RE to Tim's comments: I have not spoke to Tim since 7-27-2015, not about this review or any of the problems with my home. I signed a contract with Western Homes March 16, 2014 and moved into my house In January 2016.- I did do my own tile flooring and granite counter top, it indeed took almost 2 months.-I dealt with Baker Cabinets on upgrades myself per the recommendation of Western Homes. all pricing and payment went through WH. After meeting with Scott at Baker Cabinets it took nearly 2 weeks to get prices from WH. After that it took a few days for me to make my decision I made several other small hold ups throughout construction as I had to bring in my own door, stucco, plumbing and sheetrock contractors to repair poor quality work that Western Homes either would not fix or did such a bad job repairing that it needed to be redone. At this point I could care less about the nearly 2 year timeline in building my house, I sometimes run behind in my business and its not a big deal. The shoddy workmanship and non-existent customer service are much bigger problems with this company.

I moved into my newly built Western Home over a year ago, I'm very happy. I had designed and built two homes so I knew the process and told Tim the owner that I wasn't his typical customer. I gave Western no reason not to finish my home quickly, I was always three steps ahead of them. The house is at 3800 feet up in the mountains off grid with 2x6 walls and very well insulated. It faces south and the windows keep the house at 70 degrees during the day and with no heat it's at 66 degrees in the morning. Incredible! The house was finished in six months with my constant prodding.

Per reviews maybe good I couldn't build a Lassly Western home 30+ years ago, great price about $27 per foot as they had a 2 story 2500ft plan I loved but when we were ready they didn't offer that model anymoreMy sister built the 1800ft ranch style home 30 years ago and seems fine!

As an update after posting on Yelp. I received a call from the owner Tim. Very apologetic and said they would take care of the problem. It took a few weeks but they did fix to our satisfaction. Tim also stressed that if there is any other problems even if it is after the first year, they would look into fixing it.I did appreciate the customer service Tim showed, I just wish we would have seen this kind of concern earlier. That is the reason for the 3 stars.New update: Contacted Western Homes 6/17/18 because the fix on our carpet came undone. Western Homes would not get back to us ever. Finally I called the sub contractor out and he was nice enough to come fix his error but he said he should get the work order from Western, I explained they would not answer me, and he shook his head and said that is what he hears all the time.So obviously they only fixed the problem the first time because of yelp review after not getting the stars they wanted, they were DONE with me.Talk no action.

No recomiendo esta compañía en el 2003 me hicieron mi primera casa todo bien hoy en el 2023 me hicieron una segunda casa todo muy Mal echo y no responden a cundo mandamos correos electrónicos y no quieren atender sin cita y tampoco dan citas la secretaria no contesta nada de correos electrónicos pienso poner una demanda si alguien de los afectados quiere unirse vamos a poner una demanda a ablar aún canal de de televisión para que no sigan engañando mas personas

over two years ago we close contract, not gonna make a long story. The house its not built yet. Tried to get answers, left messages for Tim to call me back, don't even calls back or nothing. So people out there if you're planning to hire this company, my best advice is, don't. Totally unreliable. My parents are over 65 yrs old, they been waiting for over two years. How is this even fair? As we speak learning on how to go about it. Why does the unnecessary cost/expenses have to come out of our pockets. Again! very disgusted and very disappointed with this company. Sickening! :(

Construction was started April 20, 2023. Now June 2024 and still not completed. Seems Western Homes has a problem getting their sub-contractors to complete their jobs on the house. Valor construction which installed the fire sprinklers held up work on the house before for 5 weeks with nothing being done on the house during that time frame. Now they need to complete the final inspection on the fire sprinklers and are not responding to request. Cracks in ceiling wall boards need repair. Every time I ask Jay Bains/Tim for updates, I am told he will put a bug in their ear! We feel our house could have been completed within the year.

We used Western Homes to build our home about 15 years ago. It occurred to me that I never did a review, so better late than never. Here's the good news: We could not have been more pleased with our home. As our many friends who have moved out of California & had homes built for them in other states, the issues have been countless with many call backs due to shoddy workmanship. We built a 3200 sq ft home with Western Homes, taking about 18 months. What strikes me is that not once did I have a complaint about the subs used or the quality of tgeir work, or our communication with Western. That to me was remarkable considering how demanding we. We did many upgrades, sometimes using outside subs as well as Western subs. So, my thanks to them!! I do hope the same occurs for today's customers.

Finally done after 3 years, this review can go either way, based on the contractors ability to complete the final punch list during their "warranty " period . Will update on their progress and quality of their workmanship on repairs needed. As a former construction inspector I have to give them the opportunity to fix what's needed in a timely manner, will keep you posted. Brian A.