West Coast Podiatry

Ok, the actual advice I received from the doctor was good. I was able to cure my toe by listening to what he advised. However, the office is ran by a bunch of morons that can't figure out how to run a business. When I first called to schedule an appointment, my call miraculously got through on the first try. I had my appointment and AFTER the appointment, they mentioned they don't take credit card. You can only pay cash... (would've been nice to know before I was seen.). We are in 2024 this business only accepts cash. Like ??????? Ok, fine. I was cranky that I wasn't told in advance but the lady in the front told me to call a number, and that I could pay my copay there with credit card. Well I call this number and they definitely don't take payments for west coast podiatry. :) after this, I was cranky. BUT, it's ok, I thought I would just show up during business hours and just pay cash. Well I show up 6/6/24, Thursday at 11:30 AM, and they are locked. No sign or anything that they are away (not to mention I drove 1 hour to be able to show up in person). So I call the office and get sent to the after hours line. A lady answered and told me they were away FOR LUNCH. Reminder, it's 11:30AM and their business hours are supposed to be 8AM-5PM with an hour 12-1pm for lunch). She told me to call back during business hours. Well here I am. I've called Atleast 3 times and no one answers. I get the message that the inbox is full and to try again later. What the actual fuck is wrong with this business?? Like I just want to pay my copay... why is it so hard to do so? So even though the medical advice can be good, I just don't recommend coming here simply by how difficult it is to get a simple task, such as paying a bill, done with them.

Dr. Ruiz ruined my mother's toes. He literally destroyed her toe and other Dr.s have indicated that the surgery done was negligent and she may actually lose her toe. In addition the offices are dirty and when we had to had x-rays done they put us in the x-ray room which was also the break room and where they put the roll out to the street garbage cans. Save yourself and your loved ones and DO NOT book appointments or trust Dr. Ruiz.

I went to the fresno office. I was very impressed. The staff is very friendly and helpful.I've seen doctor Kaplan twice for pain in my left foot. He gave that foot a shot which has helped a lot and he explains to you what your options are. I highly recommend this place for foot care.

this place is amazing the doctors they actually care and want to help you! even the staff is so sweet they treat you like an actual person! it's a great environment also! doctors there will actually listen! dr. Nguyen and Dr. Ruiz and Gabe are amazing individuals that will help you! if you're looking for a foot doctor you should look them up!