Wendy's

Every time I have gone to a Wendy's I order taco salad, they have always given me 2 sour creams. I asked if I could have another one, for a total of 2, the drive through gal said I can sell you one for .27 cents. I said Okay, I will give you 27 cents for an extra tablespoon of sour cream!!! I guess they're going broke too, paying $20 an hour for people to sit around and gossip- as the two girls were doing while waiting for my food. Really one tiny tablespoon for a whole taco salad!? Won't be going back to Shaw/Clovis avenue Wendy's anymore

Absolutely disgusting location. For starters, employees do not acknowledge you and you have to use the kiosk to order food. After ordering a baked potato and chicken nuggets, we waited almost 20 minutes in which we witnessed every employee, except the employee TOUCHING food and putting it in bags wearing gloves. When I asked why she wasn't wearing gloves but she was touching fries and the nuggets, a guy intervened and said oh we don't have to when we aren't touching things. I said, I just watched her touch the French fries and the inside of the nugget container where the nuggets are currently sitting. The store was dirty, the employees lack standards, and I ended up requesting a refund as I was disgusted by the lack of standards.

Summary - Honestly the service was ok. I went through the drive through around 12am. I ordered a triple dave and a classic chicken sandwich both being large combos.Service - the service like I said was ok, the person on the end seemed a bit out of the mood but I also understand that it's late at night and they're about to close. So no hard qualms about it.Food - honestly, crap. If you look at the photos of both individual sandwiches you'll notice they were drenched with mayo. They might as well have dipped them in a bucket of it that's how much it was. I had to get a few napkins to wipe away a majority of it. Now I understand some people like a lot of mayo, I personally prefer only a small amount. But I think that even if people do like it, I doubt they would only prefer mayo. I would think that they would still like to taste the burger or chicken sandwich not just mayo. Each item was a combo, so the fries were actually not bad and I switched out one of drinks to a flurry. That's was also ok.Ambiance - I never went inside so I couldn't tell you about how good it is but the drive through was ok.My thoughts - I chose to eat at night because I think that if they don't care about how they treat you or you're food then imagine how it could be during the day when it's busy wether it's lunch hour or when things get crazy. There was only another person in the drive thru and yet this is how my food came out. I'm not mad just disappointed. I do not recommend going to this place.This happen on august 5th, 2023 at 11:50pm.Tldr - aweful.

I want to give a shout-out to arguably one of the nation's more underrated hamburger restaurant chains. Everything from the quality and freshness of the ingredients they use to make their burgers, exemplarily customer service and keeping their prices down - they live up to the motto of the founder Dave, which is to "do it right."Wendy's beef patties are always juicy because they are made with fresh (never frozen), top-quality ground beef. You will not get this from most national burger chains. They also use fresh lettuce, tomatoes and onions. The hot and crispy fries are good as advertised. One of the few burger chains that offer a cup of chili as a side dish and do not sleep on the Baconator. Along with the fries, it is probably my favorite thing on the menu.Despite some of the other reviews I read, I have had nothing but very good customer service here. It is just another major component of what they do consistently well, a stark contrast from ALL the neighboring, competing restaurant chains in the area.

Came here on May 12, 2020 as the dude was craving a Wendy's Root Beer Float and I might as well get ice cream! This was a late night snack for us as our favorite sweet treats were closed. Anywho, the staff member who took the order was very friendly. The dude wanted a Frosty Float or something like that and that certain machine was not working.So the dude got a Root Beer float instead which he didn't like at all as it was very watery.I ended up getting the Sugar Cookie Frosty Sundae which was very delicious! I had no complaints on my treat! I haven't had Wendy's food in years and their chicken items look so delicious so on one of my cheat days I do wanna try them!Overall, I had a good short experience at Wendy's and definitely want to come back one of these days!

Poor customer service... just looks at you and doesn't help you. Took the girl almost 10 minutes to even take my order.

Under staffed, slow to take order, drink dispensers need attention. (Screens sort of working). Food was okay, but not good enough to overcome cleanly and slow service.

Don't get me wrong. Service is 5 stars and cleanliness of the restaurant is 5 stars. The food was nice and hot and they made it quick too. If you like Wendy's this location does it well, but this is one of those classic cases where some people just don't really like the taste. The burger to me was a little tasteless just because of the lettuce, i just felt like I was tasting lettuce. The grilled chicken sandwhich was the same case, and it was a little bit weirder in texture to me. The crispy chicken sandwhich my brother had looked more appetizing and more traditional. The saving grace of this meal was the pretzel bacon pub burger, which is a hefty price, but it has a lot of character and the beer cheese sauce is really good. The bun is also great aswell. The pub fries are also pretty good, but the frosty was a little lack luster because it's just ice cream in a cup. Would I recommend this place to people who love Wendy's? Absolutely, but you can't please everyone and that's okay. Wendy's is just not for me, but with the fantastic service. I can see why people come back.

Worst experience ever. Waited in drive thru for almost 20 minutes and was told I could order tea at the drive thru, pressed them on this and they finally agreed to sell me the tea (I was trapped in the drive thru and had several cars in front of me). When I got up there they told me they have no sugar at the drive thru and I have to go inside to grab some from the front. I went in and grabbed the sugar then found out the didn't put ketchup on the burger so had to go back inside. I added the sugar and drove off. At the next stop light I went to get a drink and noticed some stuff floating around. I managed to grab some with the straw and discovered it was a small piece and front beef. There where so many small pieces of ground beef in my tea. (I thought at first it was just tea leaves till I got one out). This is SO gross, I had not taken a single drink out of this tea, how in the world did they get food in the tea?!?

If I could leave less than a one , I would . Have been coming to this location a long time and the service has been terrible now for awhile . You have to wait forever to order . Sometimes there are no employees to be seen . Then if you are lucky enough to actually order before you get mad enough and leave , it's usually wrong . Usually the line for complaints is longer than the line to order . Won't be returning to this location for a long time , if ever . Get it together.