Vision Care Optometry of Hanford

Great customer service by Lily and Dr. Nguyen. We come from Visalia because we are happy with the care.

The Optician, Lily, always goes above and beyond for all of my family's eyewear needs. Her attention to detail and customer service is exceptional.

Everyone is always nice & the staff always makes sure I'm taken care of I would highly recommend it!

My husband has been going to Dr White since he was 16. And now I go to him too because I love the personal interest. I've never had an issue with the girls in the front or the girls that fit you for glasses they are all very nice. Every time we come to see him his office is packed I'm sure it's because he's a great Dr. he doesn't rush through you're appointment he takes his time and listens. We travel from Tulare to see Dr White. Wouldn't do it if he wasn't that great!

I thought it was great when I got the call yesterday about TWO open spots for today.. so we took them! read reviews through google and it peaked my interest. I was told by phone that we needed to be there at 3:10 pm to fill our paperwork for our 3:45 appointment. I said sure but "my husband will be there for the both of us to fill our paperwork, I am a teacher and work until 3:30" the receptionist said it was fine and that they'd give him all of our papers to fill out (minus my social) but NO!! I arrive at 3:35 to find that they only gave him his forms and half needed to be filled out with insurance info, which they had. One receptionist said she doesn't work in the front and no one would ever ask me to show up that early for paperwork, yet that's what we were told. We still ended up waiting another 30 minutes before we were actually seen. By this point, it's past 4:20... doctor seemed a little unsure of what she was writing down.. not sure why. Then it took an additional 10 minutes to print our prescriptions.. just print, nothing else..why? I don't understand, honestly. But I don't see us returning again. Only reason why it doesn't get ONE star is because the doctor was really nice.

Well it's not Dr. White anymore for one. It's Dr. Tracy Nguyen. Worst optometrist office I've ever been to. Thought it was still under Dr. White, that's why I went. Come to find out, it's an extra $95 just to figure out what my CONTACTS prescription is. So, I said no thank you to that and passed on the exam. Then while my wife is getting her exam for glasses, they hit me with a $30 cancelation fee!! Fricking crooks!! Unbelievable, I'll never step foot in this crooked ass place again!

I have called 4 times trying to get my credit refundEd and every time I call they give me the runaround they say they will call back and never do. Today 3/18-2022 I spoke with the office manager and she also said she would call back and never did. I never got treated like this when Dr. White owned the practic.

I have been a customer since I was 16, 23 now when Dr.White was my doctor unfortunately he is no longer there. It has gone downhill since then smh. I have called this office multiple times asking for my glasses prescription and they tell me that they will send them over to me but never do, I had to keep calling until finally they sent them. In another occasion while I was at work and not off till 5:30 they close @5 I called and asked if my boyfriend could pay & pick them up for me they said it was no issue & "left notes" that he would go in for me he just had to provide his ID. He got there and they gave him such a hard time he gave them my full info and for some apparent reason I was not in their system & he wasn't able to pick them up for me. Im not sure if they have new staff but thats what it seems like. That office is very dysfunctional. Please do your research. I DO NOT recommend this office AT ALL .