R H.
Aug 2, 2023
Visalia Window Company is a cut above. They installed beautiful glass doors to our new shower install & have hung in there until it is just right. They return my calls, answer the phone & their service has been A+! And the design is truly stunning!! Thank you!!
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Jinsoku P.
Jan 19, 2018
BEWARE!charged $125 for a broken window, i was fine with the price and the the person on the phone seemed okay but upon inspecting the work i noticed the new pane was not fully sealed to it's aluminum frame and my window lock no longer works!now I'm getting calls almost every day with messages saying they never got my payment which is a LIE since i handed the tech $125 CASH the day of the repair!!!They do not have my full name or address or even a signed estimate which means they do not document invoices correctly but they now want me to pay again!?!?!?!?!sooo frustrating!Next step is the Better Business Bureau and another window company to fix their mistakes!Huge FAIL, you've been warned!!!
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Julie S.
Dec 6, 2024
Best customer service I have experienced in a LONG time!!!!! Had all my windows replaced and nothing is ever perfect. This company went beyond to make things not just acceptable, but perfect!!!
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Rick W.
Aug 16, 2024
I've used Visalia Window Company since 2018. They have provided materials for two custom houses and two renovations. I have never had a less than perfect experience with them. They are friendly, professional and always ask all the right questions to get the job done perfectly. I have no reservations, recommending them for any of your glass or window needs.
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Steve B.
Feb 19, 2021
Very impressed with this company. Ordered replacement windows for my house and they went above and beyond to make sure I was satisfied. I highly recommend this company for their integrity and service.
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Richard B.
Jul 30, 2021
I ordered windows and installation from this company for a house I built in Santa Rosa ca. We had issues with the windows and tried to reach the owners to get repairs and they never responded. Now I hear they are expanding to the central coast of California and buyer beware
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Rhonda D.
Apr 18, 2018
This is a GREAT company with over 50 years of Family service! They do quality work and always do their best to get windows ordered and installed on time. James & Charles are the owners and take pride in making sure all customers are happy, and if they are not, they rectify the problem and fix it! I can't say enough about this business! To the guy that had issues, I wonder if you ever talked to the "Owners", I have a hard time thinking they wouldn't help solve your problem! You don't stay in business AND one of the top window companies in the valley if you are not good at what you do! I highly recommend VWC for new windows, replacement windows, shower doors, screens & mirrors!
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Jayson G.
Sep 8, 2018
The company fixed the damaged windows. The owner himself oversaw the repair and paid for it as well. He was kind and understanding.
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