Visalia Eye Center

Office staff is very helpful.DR Feil is awesome. Great bed side matter. They take the time to explain everything. Never in any rush to get you out and the next one in. Surgery went great.

The optometrists are great at this facility. I've never had an issue with this part of the facility. I even switched insurances in order to be accepted there.However, I'm not very pleased with the optical department. This was the first time I used them in order for coverage of my glasses. The staff there were not very friendly and made me feel as if I were a bother when I went in to order my glasses. When I went in to pick up my glasses, the girl didn't even try to adjust them. She just handed them to me. I told her they were a bit loose. She didn't even try them on me to adjust them. I'll not go there again for glasses. Costco is so much better as far as friendliness and assistance.

Dr B and the staff are amazing. My annual exam was excellent. The glass fitting was equal. Carrie and Traci Lynn are personable and I think everyone looking for and eye doctor should go to the Visalia Eye Center. Thank you all.

The Visalia Eye Center is the very best clinic that I have seen. They are all so very professional and yet friendly. I had cataracts in both eyes and thus two surgeries and in both I felt the greatest of care and felt as is I was the only patient they had. I was handled with respect and treated like a guest. My only regret is that I only had two eyes that needed surgery. I would have easily gone back for a third. They have my trust because they earned it.

Went to see Dr. Kliethermes AKA Dr. K. He was great the appointment went well and I felt comfortable with his staff and the office. I'm planning on coming back in August so looking forward to it.

Looks like a fairly large practice but it took 2 hours for a diabetic eye exam.....sheesh.

If you like being charged for services you never get! This is the place to go! These people are SO quick to try and send you to collections even when THEY were the ones who canceled my appointment due to covid. During covid, before they even opened back up, I was getting letters threatening to send me to collections on a service that was never started, or completed. Anytime I speak to them they just argue with me. VERY bad ethics! BEWARE!!

I have been a patient of Dr. Oblad and now of Dr. Stan Fiel. Here is my review of my recent lasik procedure. I had my 1 week post op visit and my vision is better than 20/20 (it's actually 20/15) and I was able to see pretty clear the same day if the surgery. I was near sighted so I no longer need glasses. I was told that eventually we all will need reading glasses but this is to be expected around my 50's.I will suggest you take the medications the offer you before surgery as I elected to not take it (because I wasn't nervous so i didn't think I needed them). If you don't, you will be pretty miserable like I was for the hours following if I would have known that it's best to go to sleep after the surgery I would have taken the medication to at least help me sleep and skip being awake and in pain. Brightness was a big issue for me even with the dark glasses but it's gotten better with every day that passes. My eyes were red the days following and even 1 week post op I can still see some but nothing super noticeable. They did let me know ahead of time that this was to be expected. The procedure itself was not painful at all and lasted about 15 minutes total. It was uncomfortable having to keep your eyes open in bright lights but nothing that was too much for me to hear. And for the ladies, you will need to go a WHOLE WEEK without makeup but if you're a natural beauty you'll be fine. I am not so this is one thing I disliked about this lol Before this, I had been asking my Dr. Oblad when I could consider lasik and it took 2 years of my prescription remaining the same before he pulled the trigger. I was referred over to the surgery side of the building and saw Dr. Stan Feil. I would definitely recommend. And if you have VSP for your eye insurance, depending on your plan, you get a 15% discount on the procedure

I am giving two stars because of the eye glass ordering/fitting staff. The doctors are great and so is the "nurse" who assists in the room with him. But the ones up front that you order from and do the fitting with are rude, waste your time and act as though they are doing you a favor and are in no hurry whatsoever. Very disappointed in them, it's a shame the doctors can't see this and change the girls attitudes, and they aren't that young.

This review is only for the Surgery Center portion of Visalia Eye Center. This is another classic situation where the lead people (in this case the doctors) are excellent, but the staff is brings them down. The Surgery Center staff contacted my insurance company for approval, which I expected they would do. When there was some confusion on my part regarding one aspect of the approval, I contacted the insurance company, but still was not clear. I asked the Surgery Center staff to help me clarify it, but they refused to assist. The rather lame excuse by one was that she did not to be liable for a mistake. I even had problem with her placing a prescription for me, so her comment was consistent with my experience with her. Her Supervisor took the same approach.Reflecting on the all the interactions that I have had with doctors and insurance companies for me, my mother, and my brother, there has not been one case where the medical staff said, "You figure it out." In the world of medical procedures and insurance there is a reason the medical staff handles the insurance. It is a world of codes, exclusions, and alternatives. Anyway, I cancelled the procedure because I lost confidence in the staff. The doctors at Visalia Eye Center are among the best in the area.