Vern's Heating & Air Conditioning

I have an office in Fresno and this morning our toilet and drains stopped working. We called Vern's for help. Darren was out here in an hour and less than an hour later, everything was working fine.We used Vern's about 3 years ago and were happy then, too.Darren came out today and was polite, helpful and got right to work. You can't ask for more than that!

The more information I have about replacing a water heater installing the stand and bringing it up to code the more I am angry. Even the city inspector told me it was $1,000 2 $1,500 job and I paid 3000. I really feel ripped off. Being an older single woman is truly a red flag for those who want to take advantage.

I'm posting this to caution others--"zero star"DO NOT use this business. A tech was diagnosing my AC for 2.5hrs playing with the wires and screws. They charge like $75/h. And then the old part needs to be replaced but not in stock--understandable. I told them I couldn't wait. So I had a different company come out they were up on the roof no longer than 10 MINUTES and diagnosed the same problem. What an effin' joke! The second company's replacement part was also tremendously cheaper and available compared to Vern's.

A small DIY project quickly spiraled out of my comfort zone , so we called Vern's Plumbing,they said here between noon and 4 pm, called at 2:15 said about 45 minutes and he was right at that . Looked at the problem, said no problem and proceeded to fix it. Done right at one hour with a very reasonable bill and nice clean work by Raul! Thanks Vern's definitely will recommend or use again!

My air conditioner started blowing warm air. Fast, efficient and fair. Alex provided Excellent service. I would definitely use them again although I hope I don't have to.

Verns did answer phone and sent someone to house the same day. That was the only positive to my experience with them. I called to have A/C serviced for summer using their special offer even though the system was working fine. They claimed I needed more freon which they inserted. Then they said my system needed a new fan motor in which they quoted me a price. Since the system was only about 4 years old, I called to see if it was covered under my warranty. The installation company came out and said I had too much freon which they adjusted and it works fine.However, while Vern's was servicing my system, they broke a pipe in two places from the roof to the sewer line. I had to call a good plumbing company to fix leak. The leak cause water damage to the carpet in two rooms. As a result, we had to get new flooring that has cost us over $2500.This was not what I expected when I called Verns. Too bad they didn't do anything to help with our expenses. I would never recommend this company to anyone. What a shame.

Do not do business with them. I wold give them 0 stars if I could. They are so shady. They do work without you approving it and then expect you to pay for it right then and there. Send you threatening letters saying they'll take a lean out on your property for not being able to pay them at that exact time for work you didn't approve. If they would've given me a price then me approve the work it they would've got paid at that exact moment. But, "checking" my AC then handing me a bill for $500 without my approval for them fixing it was unacceptable. Their workers are completely unprofessional also. They ended up getting paid. We told them we would pay them on a certain date but they harassed me everyday about it with phone calls at least 3-4 times a day. If I tell you I'm gonna pay you I'm gonna pay you. Don't harass me about it. Avoid this company at all costs.

(Plumbing)Vern's plumbing & heating is an awesome company, I have delt with this company on 4 occasions. When you call them there is always someone there to answer the phone. They are reasonably priced, not cheap, but not expensive. They come when they say they are going to come. They get right to business when they arrive. They fix what they say there going to fix! I have delt with Rodney on three of four times I have used Vern's plumbing. He is an awesome guy he knows what he's doing, he can fix anything from commercial plumbing problems to residential. They have been to my restaurant 3 times, fixed my restaurant issues At the restaurant. I was referred by a friend and I would recommend this company to anyone with high regards. If you are looking for a company that knows there stuff, this is the company.

When it comes to writing reviews I am a little harsh on a company that provides poor service yet sincere and honest when a company does an outstanding job. My wife had complained for months about our water pressure being to low and water taking way to long to heat up in the kitchen sink and washing machine. We thought it was our water heater that needed replacement since it was 15 years old. It was priced at $1500.00 to replace. I called Verns Plumping, spoke to Rod who said he would come out and check other areas first before replacing the water heater. Rod arrived, check the hoses on the washing machine, found sand in the lines and in the pipes in sink. Within 45 minutes, not only were we receiving hot water quickly but the water pressure was great. Rod checked the water heater and said it was fine.The cost of this service was only $99.00. Thanks Verns Plumping and Rod for the honesty and great service. You will be our go to plumbing guys from now on.

In regards to your offer to do the job for free, that ship has sailed. Had you made any attempt to contact me yesterday or even this morning, it would have been a different story. You obviously waited until after my review before making that decision. In the meantime, we have contracted with another service provider to do the job and I intend to keep that commitment. I do not nor did I ever expect "free" service, but I do expect competent, professional service. In reference to the 50 years of service, that was your dad's business experience. If you expect to make it another 50 years you would do well to follow his example. As harsh as this sounds, please don't try to contact me again. I stand by my original review. Thank you