Valley Skin Institute

I went here after being told by a friend how great this office is. I was very impressed by the staff, they were kind, quick to get me signed in and i didn't have to wait much longer than my appointment time. The doctor that saw me was really nice, informative and took in to account all my concerns and health history. I really appreciated the kindness from every aspect. Highly recommend this office.

Great overall experience! The front office staff are always friendly and helpful and Cheri is just amazing! Very kind and always listens to my concerns. It is very clean and I don't ever wait too long.

By far the only dermatologist that's listened to me. Went to another place before with a dermatologist who completely demeaned me and brushed off 4 bald spots as being nothing and me just pulling my hair even though i don't pull my hair. Didn't even bother doing a biopsy or giving it a second thought. Hanna at valley skin institute is incredible and was able to diagnose me and give me a treatment plan that i am incredibly grateful for! I feel like she really listened and cares about all her patients. Have had nothing but great experiences with her!

Dr Storey and her staff at Valley Skin Institute are amazing, my 93 year old father had Mohs surgery this afternoon and we are so grateful for Dr Storey's skill, knowledge and all of the time she took today giving my father the best of care.

I've been debating on a review for about a month now. I gave a star because at least she removed my cancer. (hopefully.) I was diagnosed with Basal Cell Carcinoma in February by my trusted Derm here in San Diego. She told me I needed Mohs surgery and that it needed to be removed as soon as possible. My Derm doesn't offer Mohs surgery so I was tasked with finding a doctor for myself. I searched for 10 days and called NUMEROUS different providers until I found an office I felt comfortable with - this is due solely because of the Surgery Scheduler at Valley Skin Institute. I stressed how ABSOLUTELY important it was for me to find a certified Mohs provider who was VERY proficient with plastic surgery type of sutures. My cancer was in the middle of my forehead and I'm 36 - I made sure that Dr Storey was going to provide the smallest lateral line scar possible. I drove 6 hrs to Fresno to see her. The morning of my surgery, Dr Storey mentions that instead of a surgery, she could prescribe a cream RX that I'd use for 6 mo and it'd slowly kill the cancer while creating a wound, "At least it wouldn't be as invasive" - IM SORRY, what?! I'm here for a surgery and now all of the sudden you go against what my derm recommended to offer something that would leave me with an open wound for 6mo?! I'm an esthetician and explained I want the cancer gone TODAY via Mohs like my doctor told me to do. After the first session, dr Storey returned to the room to take a second layer via Mohs. She then tested it again and said I had clear margins. Here's the kicker. She HANDS ME A MIRROR and told me she thinks she wants to "leave it the way it is, because you're young and it'll heal fine." First, to hand someone a mirror directly after surgery and tell them you want to go against our plan to suture it and you want to leave a gaping hole in the middle of my face is absolutely horrifying. I started bawling. I've had plenty of biopsies done and I know how they heal, this was much larger and much deeper than any biopsy so I KNEW IT WOULDNT FILL IN. I explained to her and the 3 nurses staring at me crying, that I am an esthetician and I can hide a lateral line scar. I cannot fill a massive hole in my face and I advocated for a suture closing as that IS WHY I TRAVELED TO SEE HER! She proceeding to show me the best case "after photos" of a minimal biopsy scraping from someone else and the worst "after photo" she could find of a lateral scar to sway me. She said bc she thinks I'm "young" and "don't have forehead lines" that leaving it alone was a great option. I said to her, "I'm 36. I pay hundreds of dollars in botox to not have lines bc I care about my face. Trust me, I have lines to hide a line scar in." In the end, she left a hole in my face instead of suturing it closed like I searched for a provider high and low and travelled to her for. I'm now 36, and I feel Dr Storey did NOT listen to me as a patient, DID NOT follow through with what we'd discussed and planned on, and did NOT even call or have her office reach out to see how I am doing. Just a word of advice, DO NOT GIVE A PATIENT A MIRROR AFTER YOU'VE CUT A MASSIVE HOLE IN THEIR FACE and then tell them you're going to leave it that way. I truly feel wronged, and not listened to, and I feel she rushed that day and now I'm left with a scar forever instead of a minimal line I could've lightened.

If you have skin, this is the place for you. I've been going to Dr Story for years, since after my first melanoma was discovered. Now I visit twice a year for a body check. Dr Story does a great job at removing the bad stuff, while making sure your skin looks good after the healing process is done. She is very thorough, friendly knowledgeable. The Staff at VSI is great. Everyone is always so helpful and caring.

This practice has gone severely downhill. Booking out many months for simple follow ups, billing for diagnosis that didn't happen, wait times 2 hours and trash from previous patients on the ground in room. Everything can improve.

Outstanding service and great customer care. Dr Story is highly skilled and very knowledgeable about customer service. office staff is very knowledgeable and friendly. I highly recommend this group for your Dermatology needs.

The staff are friendly, knowledgeable and caring. They listen to you and your concerns. Answer your questions and explain your treatment.Highly recommend this office.

I first heard of Dr. Storey from a family member who was being treated by Dr. Storey several years ago and I thought at that time what I was hearing was too good to be true. When I had an issue present itself shortly after, I was able to get an appointment to see her and all I can say is that Dr. Storey, and everyone associated with her, exceeded all that I was told to expect. Dr. Storey is the most amazing Doctor and person I have ever met.