US Post Office

It's been 3 weeks since I went to speak to the post office worker regarding a possible theft in my apartment complex. Our mailman is super nice and I've never had an issue before; however, due to this possible theft or human error, my debit card was stolen and it sent my life into chaos. I was out about $900. I went to speak to my bank, canceled my card, reported it to the Fresno Police department, but not a single word or notice from the post office. This post office isn't close to my home so I've been out there now twice. I'll update if I receive word, but I just needed to verify whether a possible break in had occurred. I believe a phone call could have easily answered that.

They have the QR code scanner for returns. I went in to do a return via code given. Waited in long a little bit. The worker was very kind and apologized for the wait. Scanned the code, printed return and put it on package. Simple and convenient. Given good day wishes also! Good service and post office for QR scan code returns! Recommended!

After speaking with a gentleman in the back (wish I had got his name since he was probably the most helpful person I've dealt with at this location and he deserves recognition for it) he was able to find my package that was allegedly attempted to be delivered the night prior. He said that it seemed like they never even loaded it on the truck but he had the warehouse guy hold it for me and I had to pick it up. Not ideal since I paid for shipping but he was helpful and I got my package. Not sure what else I could have asked for. Just wish the mailmen and woman were as helpful or even had a small percentage of the gentlemen who helped me work ethic in them. Growing up we would leave out drinks and snacks for our mailman. I'll be damned if my mail lady even waves back at me when I say hi. Half the time she just tosses the packages on the porch like she's mad she didn't become a doctor... anyways upgrading the one star to three since the young man was helpful.

I needed to drop a pre-paid package off and this was the closest Post Office to me at the time. I have never been to this one nor did I know that it was there. The sign is hidden behind trees and lots of overgrown bushes, so even with directions, it was difficult to find.Any who, the postmaster was very nice. There was a small line when I went (maybe about 10-ish). I was in and out in less than 5 mins. It's an older building and smelled like musky old boxes, but it got the job done. Thank you for letting me share :)

Customer service was terrible. I tried to talk to the lady named Ashely and she ignored me when I tried to give her my address and made a mistake and now I have to drive far to go get a new mailbox key. because they couldn't process the refund. don't recommend coming.

It's honestly super hard to get in contact with them. Too my about 4/5 times . I didn't give up and finally this gentlemen was so kind and answered my questions and ended up being extremely helpful! I was about ready to head on over there, their physical location is pretty easy to find, just a bit sketchy.

Bummer. Had to make the drive to the post office as they had something there that wouldn't fit in my mailbox slot. Went in and rang the little buzzer at the package pick up door. And I waited. And I waited. And I watched the line inside the lobby turn over so I was looking at a whole new group of people. Another lady joined me at package pick up. I told her I had already rang the bell once, but if she wanted to ring it, go ahead. She did. And we both waited. Then a man appeared at the door and opened the top window. He got the items I was waiting for and I asked if we should have gone inside. He said no. No big deal, I guess, but our regular mail lady would have left those small items hidden by my front door instead of leaving a tag.

The fact that they allow you to pay for upgraded shipping and over a month later your package is still sitting at the Fresno facility is ridiculous. If you know the postal service is unable to deliver 2 day shipping you shouldn't offer it. Charging customers for upgraded shipping when you can't even get the mail out is not okay. I have a business to run and my customers aren't getting their packages. And UPS often defers to USPS. And of course your phone lines are backed up for HOURS and no one answers the damn phone at your facility. I'm a disabled person so I can't just drive down to your office anytime I please. Incredible that Amazon and other companies can get products out in two days but not the post office. Not our GOVERNMENT MAIL. It's not COVIDS fault. Y'all been having issues for years. Get it together. I want my money back!

Absolutely the worst post office I have ever had deliver my mail. Things are always getting lost. We have put in several notices to stop the previous owners mail from being delivered. Constantly getting missed delivery slips when I'm sitting IN MY LIVINGROOM. They need a complete overhaul.

Staff is nice.. however since the mailboxes at my apartment were broken into we were told to go pick it up here, but when we go they don't have it. Turns out they just give all the mail to the first person that shows up for our specific building number. My roommate and I have been waiting on some really important letters and I'm pretty sure the one I was waiting on was given to someone else. And unfortunately it's going to keep getting resent to Griffith way until our boxes are fixed.