Tower Smoke Glass Gallery & Smoke Shop

I'm a frequent customer! Adam is always here to help me with my purchases and he's very friendly! I can always count on tower smoke to have any and every product I need when ever I visit!

The first time I visited this place the gentleman working the place was very cool and helpful. I just stopped by on my bike and asked the red haired guy with glasses if I could bring in my bike and leave it by the door and he rudely and quickly said no. He, as he turned quickly to go inside after a smoke break, cited the fact that there was expensive work in there. He didn't try to help out or ask me anything, you know maybe suggest something. Having been in there before, I know there is plenty of room to park a bike. I am an adult and would not risk breaking anything. He could have said: "you break, you buy" and that would have worked for me. I was ready to purchase a $300 piece and now I am going to buy it elsewhere.VERY BAD BUSINESS AND CUSTOMER SERVICE BY THIS JERK.

I've been buying glass and smoking accessories for 30+ years. Not to mention I've been a retail customer all my life. Yes they have a great selection compared to the rest of the stores in Fresno. BUT the manager for this location is a rude lowlife. I walked into an empty store and immediately told the manager I was looking for high-end glass. Granted I wasn't dressed nicely ( I think that was his issue) but that shouldn't matter. It especially shouldn't matter these days when everybody has to stay home. Regardless this guy was passively rude made me feel like my business didn't matter was completely on interested in really helping me. I'll never go back. I know when something isn't right and that was not right.

Don't waste your time! Cheap over priced glass! bought a rig off them, at first look the glasses seemed nice and thick but ......the next day after purchasing the banger cracked and completely shattered into pieces from the heat of a regular torch! I am a long time dabber and this is the first time to happened to me, not even with China glass, has my banger broke within a half days use. I called back and asked if I could get a replacement or a discount for being sold a faulty product and was told everything is final sale including items with manufacturers errors. Don't waste your time!

Excellent customer service, friendly staff serving with great knowledge base, clean shop with easy open layout. Will be back

I went in this morning to ask about CBD oil and Chad was super helpful in every way. He explained everything a very in-depth yet simple way that I could understand because I'm not familiar with CBD at all. After talking for about 15 minutes we finally decided on which products I would get and I am so happy with what I bought so far. He wasn't condescending or patronizing in anyway to me and my friend. Thanks again Chad!

The guys here are really friendly they answer all my question and help pick the right equipment for my needs for sure will busy more often

Stopped by to grab a pen and was greeted with a friendly hello as I entered. The shop is loaded with everything you could want, from cheap to expensive. I told the guy what I was looking for and he pointed me in the right direction, I was able to get exactly what I wanted at a price I could afford. I was in and out in a few minutes and it made my day. Thanks!

I picked up this awesome MC_S puffco peak attachment. It's amazing work that this guy does and I'd recommend you follow him on Instagram for the scoop.

Love this store, Bobby has excellent customer service and knows his stuff... Always polite ,funny and super helpful . I will always shop here and I usually call before I go to see if Bobby answers because I really like his exceptional customer service ,Thanks Tower Vape & special Thanks to Bobby