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Brianna H.
Mar 8, 2019
Misleading Prices and Unnecessary Attitude.We originally found Throttle Up Media when searching for videography that was within what we wished to spend for a wedding. Their 8 hour package states that it starts at $1,599. We figured this was a good price for the editing/filming quality they provide. We reached out to Andrew from Throttle Up to see if the date was available and then continued to find out that if we are booking within 2019 and October that the price increases by $600 and probably would have continued to have to tack more onto the overall price with DVDs etc not included (which is odd in our opinion but we tried to be understanding). We later found a different company that does not have; what we consider "hidden pricing" and decided to continue with this other companies business. When we politely declined to move forward with Throttle Up's business the remark from Andrew was "Yeah, it doesn't seem like your budget is sufficient for the quality and scope of coverage we provide." Overall we did not appreciate this unnecessary dig. We were polite to him the entire time and we feel as though this was a bitter/uncalled for remark on his part. I am glad this uncalled for remark came out before we possibly invested/booked with them because that attitude with a client is not tolerated.
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