The Smokin' Burrito

This is an email I wrote to Caroline after our wedding last year in April. She's so nice but the food she brought to the wedding was awful. After having tacos and apps at a few other weddings, we got screwed. And I never heard back from Caroline and no refunds were given. Dear Caroline, Given the circumstances and quality of services provided at our wedding, we find you in breach of contract. We are prepared to seek legal counsel if we do not hear from you. Starting off with a $200 fee for the tasting and a final bill of $3943.94, we expected punctuality, professionalism, a beautiful display, and amazing food. Unfortunately, we were greatly disappointed with our experience. We also received feedback from family and friends who were witness to some seriously inappropriate behavior from your staff.1. The Smokin' Burrito staff arrived extremely late 2. Security and venue staff were served before our guests and were not even contracted to be served during our event 3. Your staff ate food from the serving trays with their hands on the floor during dinner 4. Two of your staff helped themselves to our dessert table DURING the dinner, desserts were not even open to guests at that point 5. Family and guests were told they were limited to 2 tacos per serving, although we budgeted for 130 guests and only had 100 guests in attendance6. Family and guests were denied the amount of food requested (beans, rice, etc.)7. There was no menu making clear what everything was, as promised, and guests were not told what they were being served 8. The quality of the food was not satisfactory, we had such a great experience during our tasting but we did not eat the same meal at our wedding9. Many of our guests left the event hungry, and went out to get food after because they were still hungry and did not feel inclined to eat anymore of what was leftover 10. A family member tried to have plates prepared for Brennen's grandparents and were told they were not allowed to11. Serving trays were basic aluminum traysI, myself, did not eat my plate of food. The tortillas were dry, the meats did not have the same delicious flavor as they did during the tasting. And while you and your staff were happy to get Brennen and I everything we needed, our guests did not have the luxury of the same experience. For the grand expense of your services, these things should not have been an issue. We were expecting an outstanding and exciting meal. Our guests should have been served whatever they wanted without being regulated, there should have been a menu on the table so guests knew what they were being served, and your staff should have been properly trained and prepared to act professionally while on site at our event. We are not expecting to discuss what staff was paid, but we need some kind of refund for the money we spent on the actual product as it was ultimately not what we paid for; it was not a $4000 meal. We feel that it would be fair to receive a refund as services rendered were very poor and the quality and amount of food was not commensurate with what we paid for. You also said the price would be adjusted per head which was not done and our guest count was 30 people less than what we paid for. We should at least be refunded for the tasting fee which is normally waived when a vendor is hired for an event.

Mmmmm....... For my 600th review, I chose The Smokin Burrito!!! It's 9am and I am thinking about their burritos for lunch...I typically find this food truck on Friday's near the water tower downtown (across from the courthouse). Out of ALL of the wonderful food trucks displayed on Fridays, I consistently come back to The Smokin' Burrito. You WILL wait a little bit for your food. Be patient. Anticipate at least 10 minutes. Go take a walk. Eat a chip. Mingle with the community. Read a book. Check your social media. Get your napkins. Call your mom. Just find a way to distract yourself in anticipation for what you're about to eat. I've ordered the catfish taco with mango salsa and it is so damn good. I could eat 42 of these. It's so good. A tad pricy and this is the ONLY reason I'm not ordering 42. I have no self control. But my FAVORITE is the mac daddy burrito. Is so big and just taste like everything you want it to taste like!!! It has big smoky chunks of tri tip, gooey cheesy noodles... it's glorious. Anticipate to wait and pay more than you typically do for food trucks, but this place makes it worth it!!!

Being a vegan is tough in Fresno, but The Smokin' Burrito was kind enough to make me some veggie tacos! They were so good plus their pineapple salsa and their mango salsa are to die for! On top of the great food, the employees are so sweet! Definitely recommend

I just recently came across TSB at the Old Town Flea Market. All my fellow vendors were raving about the nachos so of course I had to try them. Un-freaking-believable. Perfectly smoked pulled pork. Homemade chips. And a fresh slaw to balance all that delicious cheese & beans. My new favorite food truck & the owner is so friendly. My second visit he already had my order going for me. Places like this can't be beat. Now I just need to try that thanksgiving burrito!

Felt compelled to post this here as well since this company not only deleted my 1 star review on their Facebook page, but also deleted the option to review at all. Guess they didn't want to share their 2.1 star overall rating. 10/2: "Ordered at 9:10am. During the 25 minutes we waited for our order, they somehow ran out of both bacon and sausage. There was only medium traffic with about 7-8 people waiting for their order. 9:35am rolls around and we find out they forgot our order. Don't waste your time, this is a terribly run establishment." In reference to their food truck.

Aaron, D'Amber, and thier crew did a fantastic job catering our wedding. We did a little bit of searching for a caterer, but when we met them, we didn't have to search anywhere else. The price was great, and the food was better. My wife and I did not get to try any appetizers due to the fast moving pace before and after our ceremony, but almost every one of our guests went out of their way to praised them. The main course was outstanding. It's been over a week and some of our family and friends are still talking about how great the food was.I highly recommend The Smokin' Borrito as a caterer, and I will be actively looking for their food truck and get a taco every chance I get.

okay i was super excited about trying this out. Food truck plus mexican barbeque fusion how could you go wrong? i decided on the taco truck throw dowm combo which came with smoked catfish taco, mac daddy, and spicy serrano chicken taco. I was most excited about the catfish taco, but was dissapointed in the taste. The mango over powered all the other flavors. The mac Daddy was next on my list because it was tri tip topped with mac and cheese; how could you go wrong? Mac and cheese was plain with no flavor which was a dissapointment. Of all 3 the mac daddy, although disappointing, was probably the best. They offer a cucumber lemomade which was absolutely amazing and is probably the only thing i would order again.

4 years later and my wedding guests are still talking about the food. I then realized hadn't left them the well deserved review. They showed up to our not so easy venue to get to, and blew everyone away. Thanks for being amazing and making our day even better, know your food made an impact that relatives I don't talk to often still talk about how good the food at our wedding was.

We had The Smokin Burrito cater our wedding in Midpines, CA. Caroline and her team were so great. The food, especially the appetizers were amazing! We had meatballs, elote, and caprese for our appetizers and I highly recommend all of those, our guests loved them. We had the taco/burrito bar for dinner and it was all pretty good. I would highly recommend The Smokin Burrito for any wedding event!

We hired Caroline at Smokin Burrito to cater our wedding last August in Oakhurst and overall it was a disappointing experience. We were looking for some good solid BBQ that also had some unique elements so we thought Caroline's food would be a good fit. We're not BBQ snobs but we're also not BBQ newbies so we definitely know good BBQ when we taste it! We drove 10 hours round-trip to do a tasting as we wanted to make sure the food was good. She charged us $300 for a couple bites of a few different selections and it was very "hit or miss". Some things were tasty and some were really bad. The smoked chicken, for example, was so overly smokey that it tasted like it just came from an ashtray. But the crab cakes were delicious...again, very inconsistent quality of the dishes. We gave her very specific feedback and choices for the wedding day meal after the tasting, to which she agreed to, like apple butter pulled chicken instead of smoked, but on wedding day, the chicken and the tri-tip were both dry, flavorless, and the beef was so tough that most of our guests struggled to eat it! Some of the sides and appetizers were good but she really doesn't know how to do BBQ for the main meal proteins, which were supposed to be the stars of the meal. Also the closer we got to the wedding day with the finer details to figure out, the more her responses got colder and she actually seemed annoyed by our necessary questions about timings of the day and details of the food and service. This was a $4000 meal on one of the most important days of our lives so of course there's a lot more details that go into it than your average everyday dinner. On a positive note, she and her staff were very friendly and professional to us and all of our guests on the wedding day. But when we tried to give her balanced feedback afterwards about what was good and what wasn't so good and asked about how to send a tip for her staff, she ghosted us completely and we haven't heard from her since. In hindsight, we would have definitely chosen another caterer with a more steady, proven track record of delicious food and good customer service throughout the whole process so we do not recommend Smokin' Burrito to other couples.