Amanda M.
Oct 24, 2023
The manor estate was truly such a special place to get married at! So charming and beautiful! Our night at the manor went exactly the way we wanted it to thanks to Kim. She was there for every step of the day and made sure we were relaxed and able to just enjoy ourselves.We didn't need to worry about a thing. She helped put on our groomsmen's boutonnière's, bustled my dress after the ceremony, made sure our guests were served their food promptly, and had the night manager transition in after it was her time to exit. If you choose the manor estate, just know you will be taken care of and be able to enjoy your day fully without having to stress the little things! Thank you Kim!!!
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Ramona M.
Jun 4, 2021
Yes... this place is beautiful but the owner Kim is greedy and manipulative. She aggressively urged to put money down to book a wedding in 2023 and offered this great discount for military and being new to this the pressure was on and check was cut for $2,500. She pressured us to put that down without giving the price of the over all total of the wedding. Later it turned out she was going to charge $25,000 for 100 people only! Really! Once the realization of this price hit, there was immediate regret. Ask to cancel the wedding and to get the deposit back or at least half back and she completely dismissed the request and denied the refund. That's a lot of money to keep for doing nothing , and I'm more then sure she will find someone to book for that date in the future without losing out. Greedy! Do yourself a favor and look elsewhere when booking a wedding. I'm sure Kim is out scamming other couples to stay in business
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Sharon T.
Jan 24, 2022
Our family was looking for the PERFECT venue for the "most important party" we have ever given for our son and his wife. The baby shower of their first child!! The Manor was a spectacular location--the parking, chandeliers, restrooms, the grounds, etc., but what really set the The Manor apart... was the party planning services from the owner, Kimberly Castiglione. She has exquisite taste, is highly organized and has "delivering your dream" event down to a science. She stepped in when I encountered communication challenges with vendors and she worked nearly 10-12 hours right up to the party start time making sure every light, cloud and votive was in the perfect location. Every suggestion she made to help us achieve the vision for our event was perfect. This was the most epic Baby Shower for our future bundle of joy!! We were over the moon with how things turned out. We feel like we have joined the The Manor family and are thoroughly pleased. The Manor was the only venue that could have pulled this off! How do you say thank you for making a dream come true?
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Penny H.
Aug 1, 2024
The worst place to have a wedding at. The owner is rude. I would not recommend working with this lady Kim. The place is beautiful but the owner was unprofessional. Her staff had to apology for her behavior. She over charges you for everything. Don't hire her as a wedding coordinator. She is horrible and it is sad. I don't really write reviews but I did this one so she doesn't ruin your wedding event.
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Danielle E.
Apr 23, 2024
Disgusting humans and such scam artist! Not only did Kim pressure into booking, great for the initial meeting after that she completely ghosts you! Contract specifically states that final payment is to be made 30 days before however that isn't the case when you don't even know what is happening! 3 weeks before the wedding I had to uproot my entire wedding venue, get a new florist because non of her "vendors" even had me on the calender, never heard from her di, the caterer didn't have us down and never was contacted to do a tasting, and when finally getting ahold of Kim my price upgraded by $15k 3 WEEKS BEFORE MY WEDDING! She refused to refund us, we did some digging and this has happened to ALOT of brides!!! Some not as lucky to reschedule and lost thousands but she literally ruined some people's lives!!! Yes the grounds are beautiful but she should not be a business owner! I have contact attorneys, filing a lawsuit and contacted the better business bureau where she doesn't even have a business license!!!! Disgusting humans to do this to several people!!!
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Kelley M.
Apr 28, 2022
Planned a wedding with kim for over a year. with so many changes going on in the climate that we live in today, the manor was nothing short but helpful, resourceful and accommodating. The whole experience was stressful but the manor took majority of the brunt of that. Kim was always available via email or text message no matter what time of day. She was so kind and always had my best interest. With the cost of everything the manner was transparent and upfront about all of the costs. She allowed you to make changes at any time necessary, if it was financial or if it was just a change in style she was more than willing to help you out.The venue speaks for itself the vendors were recommended through the venue and I did not have to work directly with them unless necessary. My day was amazing and stress-free.
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Megha T.
Jan 12, 2021
Most terrible customer service ever. The owner of the venue was the one whom we met first in order to book a venue for my best friend's wedding, and since I was the planner, I dealt with that lady throughout the course of time until the day of the wedding. At first, she kept saying that she will be very flexible in working with us, until she received the payment from us. The moment she received the payment, we saw a completely different side of her. No flexibility, no politeness, no courtsey whatsoever. We were at a point where we had to record her statements over the phone to make sure that she doesn't flip away from what she had promised us. So much of a slack in the written contract. And on the day of the wedding, each and every vendor complained us about her rudeness and non-cooperative nature of her. She was hell expensive, and no value add. It was a very small wedding and we ended up spending over $50k because of her fixed costs, and she couldn't even provide us a working heater which made our guests freeze even inside the tent. Compeltely ruined our wedding and reception. Please do not book this place.
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