The Headstone Guys

Ordered my Daughters Headstone and approved it on September 20th, and as of November 10th they are just so reliable

I ordered a stone for my dad nearly three years ago. The etching started fading within six months and now 3 years later the engraving is completely gone. They suggested I buy a cleaning kit but the stone has been gently cleaned for years. It's not due to water it simply faded. I cannot recommend spending money with this company on something so important.

Awesome price awesome quick delivery...and stone is exactly what I orderedMake sure to plan ahead with your funeral cemetary and get all your text right such as ship address etc, and its amazing..only 8 days from ordering online to delivery!

Outstanding prices, quick delivery, and their customer service was 1st class! Sadly, I have referred them to several people! They had the same result! Thank God, for their business!

I ordered a stone for my sister. It came today, earlier than expected. It is beautiful, and exactly what I ordered. I priced headstones several places and The Headstone Guys are the best. I highly recommend the guys. they included a business card and I am going to copy it and make sure that all my family and friends know about these guys.

Great work and they did as asked. with fast delivery of headstone. You will not be disapointed with there service.

Their website looks nice but beware. I have had nothing but problems and delays in dealing with them. I ordered a headstone on their website and paid over 900 dollars for a 36 inch marker. After 30 days I still have not heard anything or received my stone. When I get an email reply they say they are short staffed and are working on it. and It has been two months now, and still no headstone. I keep calling and they won't answer the phone or call back. They only reply by email with excuses and delays. I have filed a better business bureau complaint and if that doesn't work I move up to the next step.

During a time when you need something to.go easy and you need to save some money, this is the place to.go. They have good prices while everyone else is overcharging because they know you have to have it, the Headstone Guys don't. I can't say enough about this company. Excellent quality and qorkmanship.

4/8/2021Sadly, I was not able to move forward with The Headstone Guys on a headstone for my mother - in - law as the have a very special status and policy. Here it is below:"HelloAs per company policy, you will need to place a minimum deposit of $89 down if you would like for our design department to work on formal proofs for your review. . The deposit is NON-REFUNDABLE should you decide not to proceed with your request and is meant to cover all administrative costs to process your request and provide you with a formal proof for your review and approval. It is NOT in addition to, but will be deducted from the total balance once you have decided to proceed with your order.Please call (877-291-8307) at your convenience if you would like to proceed with the deposit. Thank you."Please be aware of this policy before you go through with trying to get a quotation or place any orders with them. I spent 4 days trying to secure a draft of the design and responses back from them. Left voice messages, emails, etc. but got this reply back as their position. Their competition is more friendly and I guess wants the business more than them.

This company is terrible. I purchased a laser stone a year ago and it looks horrible now. I can't get any answers from these people. They won't help me resolve the stone issue. Do not give these people your business.