The Grand 1401

Always beautiful at the Grand! Great venue, delicious food provided by classic catering. Bon appetite

I scheduled an appointment to tour this venue the Saturday before Labor Day. I arrived early and tried to call the office. No one answered, and after waiting 30 minutes, I left. I reached out to them on Facebook, they said they emailed me to reschedule due to the holiday weekend. I received no emails, and yes, I had my email correct because I received the auto response from their website when I initially inquired. Furthermore, they called me to schedule the tour. Why didn't they call me to reschedule? Nonetheless, whoever I was corresponding with said they'd be in touch and follow up on the miscommunication on Tuesday (yesterday). I'm disappointed because I've wanted to view this venue for forever. I don't see myself moving forward with them due to the lack of organization and communication for a tour. Makes me wonder what mishaps could happen on my wedding day. It's just super disappointing. I understand accidents happen, but they'd really have to 'wow' me in order to move forward. Venues/weddings can be pricey, so it's hard for me to understand why they'd be so irresponsible with their scheduling. People pay thousands for venues. Just weird.

My husband and I decided to get married at the Grand on 10, and it was the perfect place for our ceremony & reception. Our family and friends couldn't stop raving about how awesome everything was. Richard was helpful and quick to schedule a tour in response to our inquiry, which we had sent about a month prior to our wedding date (we had changed our initial wedding plans last minute). Alma gave us the low down on all the amenities and really helped us to visualize the possibilities we had with the space. She also was able to serve as our day-of coordinator, which was perfect. Alma made all the transitions seamless & made it clear that she wanted us to have the best wedding. Her problem-solving skills are above and beyond, especially given that she knows the venue like the back of her hand. We appreciate all her work to make our day smooth and unforgettable.

One star for the time my husband and I attended a wedding two weeks ago and the elevator got STUCK between two floors...with 17 wedding guests, including an elderly grandmother, children, and the wedding emcee...for TWO hours. Firefighters had to provide oxygen, water, etc. So, everything got postponed by two hours, including dinner. Eventually, the elderly grandmother was taken by EMT on a stretcher into the ambulance (that was right outside the windows with the red flashing lights reflecting into the building at exactly the same time the bride and groom made their first appearance). #awkwardShouldn't the venue have triple checked the elevator permits and made sure their elevators were working safely with a mechanical engineer present because they're the main venue for a 500-guest wedding reception?! One would think...

I went to the wedding festival this weekend and an issue happened, the wedding venue messed up my email and sent me the incorrect time and I missed out on perks I paid for, I Was obviously upset the producer of the event didn't apologize she dismissed me, And that was an awful experience, But the employees at the grand watched what happened, And offered me their apologies & champagne trying to make the situation a little better for me... To be clear it was not at all the grands fault what happened, But being good employees and nice people they seen an issue and tried to resolve it. I wish I got their names.. a nice man worker, woman worker and security guard. THANK YOU! The wedding festival sucked ,but the grand and their employees are absolutely wonderful!

Great date night candlight concert at the Grand music by queen played on strings, very nice intimate venue on the 10th floor of the Grand. No bad seats music was great drinks wer good but only 4 stars cus some snacks would have been nice but over all this is a great date night

1401 The Grand is a unique and spectacular venue. This is an elegant jewel. We fell in love with the ballroom and we couldn't have picked a better venue for my daughter's birthday party.The whole staff was friendly and very accommodating, Alma Mate, our event coordinator was always very helpful and guided us with any questions we had.With the help of Alma, the planning was a stress-free process. The day of the event was amazing; not only because everything came together but also because the attention to detail from Alma and her staff only made the event more stunning. Alma and her staff went above and beyond my expectations.Our family and friends couldn't stop commenting about how beautiful everything was. If you are looking for a venue for your wedding or birthday, give her a call. The staff will be more than happy to show you this beautiful place.

My husband and I had our wedding at the Grand and we loved it! We received so many compliments about how beautiful our wedding was! The staff there was amazing as well, and we just loved Alma! She made sure we had the best experience we could have , and always was there to help us with any and all questions very quickly! We definitely recommend the Grand for any big events!

Recently we hosted our Son's wedding very and reception at The Grand 1401 on the 10th floor. The venue was not only the perfect fit for our 180+ person event, the stage and acoustics of the venues helped enhance the amazing band and musical performers that were apart of our event. Alma was incredible and worked her event coordinator magic and we were able to add special detail touches that dressed for a bargain! Thank you for helping us create a magical event!

ZERO STARS FROM ME. I had my Wedding here 9.23.2023 and I had the worst experience. The venue is Beautiful but the staff was the worst. Alma did not do her job as to what we discussed. The servers and busier I paid for were rude as hell and very disrespectful to my guest. The security this venue hired were harassing my guest the whole entire night. We had our reception and wedding both on the 10th floor. Security was not letting guest on the veranda(outside patio). Which is why I chose the place. I had a cigar bar which alma knew about and the security were telling guess they can not be outside and they could not smoke. I paid for coordinator and their was none. It was a shit show. Thank God for my DJ because if it was for him stepping up to different rolls it could have been worse. The Security were also stealing 24 packs of beer. Security were caught taking a cart full of 24 packs of beer. Their was one server who bumped my daughter over and never looked back to apologize. My son was stuck in the elevator for more than 30 mins having a whole panick attack. They let us know we had access to the whole kitchen which was not what happened. Alma was rude to my family and lied to us about what we could do and how she was going to be their for us. It's so sad that I had to worry about all of this on my wedding day. When I called alma she didn't answer my calls at all. She told my mother oh I'm not going to be here at all. I have a whole list of complaints about this venue I can honestly sit here for hours. I'm so upset I could never redo that day again and I honestly feel like if you want to have a wedding here because it's Beautiful DONT. I didn't get to enjoy my wedding like I wished because of the rude staff and no show of a coordinator which is the coordinator to this venue. Find somewhere else to have a wedding. I paid too much money to have my wedding day ruined by the staff.