SMB Nail Supply

I was so excited when I discovered this store, especially since I just moved to the area. And I especially love the wide variety of products, all different qualities, an overall gem I would've said. It's important that I acknowledge how often stores like this in Fresno encounter thieves or shady people. So i am not one to take things personally especially the first couple of times. But today is the 6th or 7th time I've spent $ here and unfortunately that is not something I will do ever again. It's upsetting when I ask for help and the woman who works the register just raises her voice in an irritated/bothered tone along with body language I could resemble to how my 3 year old acts when it's time to brush his teeth before bed.... The absolute disrespect all around is disturbing. A customer does not apply here. To be treated like I am " disrupting " anyone and not wanted somewhere is officially the only reason now why I will never come back here. I'd rather shop online and pay more period. I'm so disappointed, and torn that I am now forced to shop online or at Sally's beauty supplies. And to conclude this awful review I didn't even leave the parking lot to post-- The prices say one thing, but at checkout it's somehow my fault for being what was a "stupid" mistake of mine or at least she made me feel stupid... that I didn't check the price correctly when I picked out the item.... The audacity for her to find a way to make you feel stupid when I point out that that is not what the advertised pricing was when I grabbed the product and her outright denial is enough for me to know I will NEE-VE-R. EER-VVE-R!!!! Go to this store again.

As of July 2024 they only accept Venmo, Zelle, or Cash. No card payments. They have a good selection of stuff but the customer experience here is always annoying.

Decided to come here on a Saturday around 10:30am but the guy just shut the door and said they are closed, so I'm assuming they closed when they want to. It was my first time excited to come look at their mail supplies but I'm no longer coming back. Rude. And worst part is a customer lady just came out from the store shopping with two bags and right when I was going to walk in they said store closed. Okay I guess. I'll shop for nail supplies elsewhere.

Lady upfront has bad attitude, bad customer service. i asked about a brush i was looking for and simply asked a question about the brush. the girl in the front with blondish fried hair with no makeup and faded brows was rude. she threw her phone when i had asked her a question, as if she was mad to help me out. Then when i got what i wanted to buy, she threw the brush. She has horrible customer service with a big ass attitude. Dont work there if ur gonna be rude for no reason. Ill never come back here. Dont waste your time here with rude staff, go somewhere else like the other nail supply by fresno city / manchester . 0 stars here.

THEY ARE STEALING FROM CUSTOMERSMake sure you guys always ask for a receipt. Been here many times and usually dont ask for one and the last time i went i said yes to a receipt and some how she "accidentally" over charged me $1. How do you accidentally overcharge someone $1 if its not on the receipt. Pretty sure they do that to every customer that goes in. Im sure she wouldn't have mentioned it if i didn't ask for my receipt. Never going there again.

Bought a nail drill from here about 2 weeks ago and it stopped working I called to see if there was any they can do , worker was very rude and disrespectful and told me I should learn how to use it and stop complaining

Came at 6:25 and they were closed ! So unprofessional, need better employees I hope they aren't getting paid their full hours & did they even clean up ?