Shabby Abby Boutique

From my daughter: Make it right!friends I never write negative reviews and I gave them so many opportunities to make things right before resorting to this. I got an outfit at Shabby Abby for my daughter in October, it was never washed and I put it on her once briefly to take some pictures in. Upon trying to take it off the snap buttons would not come apart and were ripping out of the fabric. I took it back to the store and was told they'd never had this issue before and all they could do for me is have it repaired. While I was there I asked the sales clerk to grab a brand new outfit of the same design and try to undo the buttons she was unable to do so because they were so snug. They had my outfit for 3 months not once did I receive a call I had to go by the store 3 times checking on the outfit and each time left empty-handed. I finally went back today and was told that I can exchange my outfit for the exact same one that has the defective buttons or get 50% off an outfit. I let the sales clerk who was speaking to the manager on the phone know that I didn't want the same outfit because the weather has changed extremely since October and it was too cold for my 1 year old to wear a short-sleeve outfit and I would like to exchange the outfit for a long-sleeve outfit without defective buttons. I was told that wasn't an option. Once I got in my car I tried to undo one of the buttons that was already snapped together and yet again was unable to do so, clearly the manufacturer needs to be contacted and told about the defective buttons and the outfit needs to be pulled from their racks and not sold to anyone else. I know many of you shop here, I would warn you not to, I know I won't be returning, nor will I shop at its sister store Kisch again either.

I absolutely love this store, cute stuff, good sales, both for women and children but I have to really say, I absolutely love the girl that works there, Kim. Oh my gosh this girl is one of the sweetest I've ever met. She took care of my daughter and played with her while I was shopping and she was just amazing. Thank you so much Kim!!!