Rogers Jewelry

Jordan was amazing with helping us get our wedding bands! Great price and quick and friendly service. I can't wait to get my rings!

Went in to get a watch battery at karkazian jewelers. Wanted $50.00 for a watch battery and I would have to come back in 4hrs. Went into Roger's and they said give us 10min. I told them about the $50.00 battery. They were appalled. So there cost was $16.00. Thank you for not gouging customers for 50 Cent battery. Oakley Titanium Time Machine. Thank you.

I'm new to the area and needed to find a reputable place to get my TAG worked on. Even though it's just a quartz watch, it's still not an insignificant expense and I want it to work well. I had the movement replaced about a year ago and it never quite felt right and recently just stopped working. I was loath to spend hundreds on yet another movement. The young lady up front immediately greeted me and apparently is a watch expert as she was able to assess the situation in just a few minutes and get the movement seated properly. I guess the guy that replaced it never did it correctly. Anyway, it just took a few minutes, no charge and while I was waiting everyone was super nice. The place definitely had a good vibe.

***** UPDATE**** I left this review in the comment section of this locations Instagram..... they blocked my Instagram account and deleted my comment !!!!.If I could give this establishment a 0 star and still write a review I would. CANCEL THIS LOCATION!!!! My African American fiancé and I visited this location looking for wedding bands. After enter the first set of doors we both sanitized our hands and then processed toward the next set of doors. I noticed as we walk to the door two of the female associates were watching us and Before we could open the door a man met us and asked us to remove our COVID 19 face masks and look into the camera. We both had no problem doing this as I can imagine entering a jewelry store they would want to be able to see whose entering . Our masks simply covered our nose and mouth, similar to the ones you get in hospital waiting rooms if you have a cough. We were then asked what we were looking for etc. we proceeded to be helped by the same gentleman who later identified himself as the manager. As we continued on asking questions and looking at different rings one thing became VERY apparent . We were the ONLY customers that were asked to remove face masksAnd look up into the camera prior to entering the store. Numerous patrons entered after us with similar if not identical face masks on and not one was stopped prior to enter by an associate or asked to show their face to the camera. This is absolutely unacceptable and appalling! The ONLY African American in the store and I were the ONLY people asked to do this! I will be continuing to share the racial profiling by the manager and associates of this location!!

Had a wonderful experience here. The professionalism and atmosphere of the staff was what really blew me away. They have a large selection of items and can custom any of the settings to your liking. A good selection of diamonds, wish they had moreOvals but I understand that's a special cut. It was great to see all the different sizes and how they looked on hand. But I was very impressed with the staff and the wonderful person helping us. Cyndi, made us feel welcomed and was knowledgeable in diamonds, we had a lot of questions.

Excellent service from Maria. She greeted us at the door and asked what we were looking for. She listened to us and showed us several options in our price range. My ring needed to sized and it was completed within a few hours. I will definitely return for any of my jewelry needs.

We only come here for our jewelry! Always great service, friendly and great prices! Kevin is our go to Salesman!

Always have a great experience shopping at this location! All of the stuff is incredibly helpful and always jump to take care of you. They are patient with you as well while you shop around and let you try on everything before purchasing! Definitely recommended

My girlfriend and I walked in to look at jewelry and walked around as nobody acknowledged us to help us for about 15 minutes, they had plenty of staff just standing around. so we just walked away and took our business elsewhere

They have lost our business, now and forever. Personal satisfaction and great customer service went right out the window with this jewelry store. My husband bought me a beautiful ruby necklace which I know he paid a lot for. The thing is, the chain was the cheapest chain I have ever seen and the clasp was the smallest clasp I have ever seen. It was so small, both my husband and I couldn't even get it to stay open long enough to put the necklace on!! So I took it back to Roger's Jewelers and even the clerk couldn't get it open. She had to ask someone else to get it open! She came back with a larger clasp and said "we can put this on for $80!!" I said "$80 for a clasp, are you kidding me?? Seriously, $80 when I can't even open the clasp on the necklace? " She replied "well it is gold." I walked out. A few days later, I called and talked to the manager, Larry. I explained the situation and he told me to bring the necklace in and we could work something out. When I told him I thought they should change the clasp at no charge considering how much my husband paid for the necklace and the one on the necklace was way too small, he said they couldn't do that because there was soldering involved. I said "fine." Instead, I went to Costco and for a little over $100, I bought a gorgeous chain that came with a very secure clasp. We will never go back to Roger's Jewelry again!! They can keep their cheap chains with their cheap clasps and over priced jewelry!!