a pool and patio with a ceiling fan
Patio!!!
Patio!!!
a patio with a pergolated roof
Patio cover
The riser installed with an arrow pointing to the hand tightened nut!
Drainage several inches off
Original cover 26 years old
Original cover 26 years old
Extra drainage pipe they told us to put in on the wrong side. Not even needed! And why is the footing huge??!!
New cover
Patio cover
Patio Kings mistake
Here is the fix.
Mike W.
Dec 11, 2020
Great company to deal with and someone you can trust! They've taken care of every major project that I've done in the last 20 years, starting with replacing my roof, then dual pane windows, two different patio coverings and even re-insulating my attic.Most recently he helped me secure a great deal on re-plastering my pool and replacing the deck and patio with stamped concrete. Our next project is a complete shower and bathroom remodel using their Bath Planet product. Can't wait to see the finished project. Did I mention that they're a great company to deal with?
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Rudy D.
Jan 14, 2022
Over the weekend my Son in Law commented that he smelled natural gas outside. We were able to determine that the source was the riser installed by RFMC. I called first thing Monday and was told I would be called no later than afternoon. Called them late afternoon and left a message. Called them again on Tuesday and was told per the owner that since the install is only warranted for one year, to call a plumber. I explained that I believed it to be at a joint. Was told to let them know what the plumber finds. Called a plumber who diagnosed the issue in just a few minutes, took a wrench to the pipe and was told it was only hand tightened!!! Had RFMC came out to look at the issue, it would have saved me the frustration and costs for something they should have caught. Called RFMC and told them the findings with a promise that a contractor would call back. I'm not holding my breath...
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Craig O.
Jun 17, 2019
Had a patio cover installed in March of 2018. Started off a little shaky at first though. Our original appointment for our estimate was supposed to be in the afternoon. I waited around for about two hours before the estimator called and said he got cought up with a client and wouldn't ba able to make it and he would call tomorrow to reschedule. I waited about a week before I called back to schedule another appointment and figured the guy was just busy and forgot. No big deal. We decided to go with this company and set up a install date. Had some problems with the city I guess and it was about 4 months before they actually started install, but stuff happens and I understand that. Finally got the cover installed and were were happy with it. Finishing work wasn't the greatest. They didn't smooth out the concrete for the posts, missed some studs with lag bolts, and some of the pay covers weren't level. Called and they came out and fixed almost everything. Overall happy with the cover though. The real problem came when the covert started to leak though. I called and they emailed me saying they couldn't come out til March or April of 2019 to fix because of the rain. Figured ok I understand. Called in March and they emailed me saying it would be April. Finally recieved an email in May with a set date but it was short notice and neither my wife nor I could be home to take care of or large dogs so we had to reschedule again. Finally got it resealed first week of June. Waited a week and spayed water on in and it leaks still. The operation manager is so difficult to deal with and will never return any of your phone calls that I want nothing to do with this company anymore. I will just reseal the cover myself. It's a shame because my wife and I like the cover and some of the people were really nice. The problem lies mainly with their operation manager and the fact they can't get the cover to stop leaking. I tell all of my friends and family that ask about our cover to stay away from RFMC construction and go with somebody else. They don't seem concerned about customer service or return customers.
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R G.
Jan 9, 2021
If you want quality materials and a product that will withstand go with someone else. The patio was very expensive and I paid cash. The patio is rusting, falling apart and RGMC could care less. A rep reached out to us and promised to look into the several issues we experienced its been about 3 months still no callback. The company will not stand by their work and the material/finished product will not last!!!! I wish I had the option to select no stars.
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Robert R.
Jun 14, 2022
I am very pleased with the way my patio came out and I am glad I considered their recommendations on style changes. The staff communicated and updated me at each phase of the project and were very helpful. They were also very responsive when I had a question. I will consider them for future projects.
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Juan G.
Sep 7, 2020
The whole process from the initial planning meeting to the last day of the build went really smooth. Josh and Reggie did a great job with our patio covering. The company is local and their product comes with a great warranty that they will honor themselves. We are super happy with our new patio.
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Janet M.
Jan 10, 2018
We are so happy with our patio enclosure. We signed on not even knowing what it would look like when done. They did not let me down. So, there are 3 sides, 6 large windows (2 on each wall) that slide open on both sides w/screens. The door to the outside is more glass than wood. Much light comes in, making it what we wanted, outside brought in, but comfortable. So, I think we should have had it with HVAC hooked up, this 'winter' so far has been too tame & the room heater I purchased is not needed, but I know the summer is going to be horrid. This I would suggest to potential customers. The company was inundated with customers, so there was a few months delay. I was called each week letting me know situations and status. The biggest thing for me, everyone was very professional. I gave 4 stars because of the length of wait, and some paperwork had not been submitted in a timely manner. I wholly give this company two thumbs up, and my recommendation.
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Sean G.
Oct 23, 2024
They are very lax on schedules. The patio cover was 2 months late, they blamed the city for the permit. When they put up the patio cover, they sent the wrong ends, I was so fed up I didnt care anymore. They sent only one gutter in the kit, supposed to be 2. Had to come back another day to put the 2nd one in. I would not use this company again for anything.
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Erin H.
Apr 1, 2024
Great work on our pergola! Everything went as explained and we are very pleased with the outcome.
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Jeanette S.
May 24, 2022
Not a great experience with Patio Kings. Caleb with Patio Kings marked the wrong spot for the drainage. We even had him come out more than once and verify it was in the correct location before concrete pour. Then to make it worse Caleb tried to lie about it and blame other people. Patio Kings eventually fixed the problems. (See photos) However, I would not hire this company again.
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