Quality Furniture - Fresno

So I had came with my mom yesterday since I was looking for a new bedroom set I've had mine for 12 years and decided that it's now time to let go of the old and in with the new . So I came here and all the staff is super nice and they really help you with all the questions you have when deciding on the style your looking for. And again I came today and was able to make the final purchase Anthony was very helpful and I really love the bedroom set I decided on . I can't wait until it arrives. I recommend quality furniture since they have the best deals and their name says it all "Quality"

Great customer service from Lupe ! He helped our family out on our purchase ! Very friendly and patient with us all. Would recommend asking for him if you're shopping here.

My poor mama is having the hardest time with this store. She ordered her furniture back in February of 2021 and they still cannot get it right. I feel so bad cause she ordered before me and even though it took forever for me to get my furniture she still hasn't got hers.Still she pays her monthly payments cause she doesn't want her credit to go bad.She is financing through a bank and even the bank is telling her they are getting a whole lot of negative feedback.She ordered a dresser and it got there with deep scratches so the guys who delivered it told her they would replace it... and took about 6 months to replace it.She ordered two night stands and after 8 months they brought her only one and they told her she would get it in November...Here we are and they called her and told her not until mid December.It has been such a nightmare for her.Her sales person "Joe" told her she was going to get a credit of 200 dollars but when she asked the rep when she would get it...she was directed back to Joe.This guy NEVER calls her back.Horrible customer service...my poor mama.Their stuff is beautiful but I do not recommend this company.

Do not shop here .. unless you want to get ripped off . It has happened to me.. they double charged my credit card over $7800.00 and I have no furniture.. in dispute with my credit card company Synchrony.. and going to take these theifs to small claims court !! Don't risk it !!!

Update.. I want to say that we have a dining table from quality furniture that I absolutely love but this couch is terrible. The quality is so bad especially for an almost $4000 couch. We noticed as soon as we received it that the quality did not match the one in the store. The recliner on two of the chairs broke within a couple of months, the first one broke in the first couple weeks. There is a bar or something that runs across the back of all of the chairs and after a couple weeks the cushion over it smashed down and it really started digging into our backs. The couch is so uncomfortable that we never use it. We've taken to watching tv in our bed at the end of the night instead of in our living room. Very disappointed and would not recommend anyone buy this couch.

This place is a fraud. They make you buy furniture without having it in stock, then when you've waited month they want you to pay a restocking fee for any cancellations. Ordered a couch in January, have yet to receive it now in august. Financing office has paid furniture store without me receiving the furniture. Do not waste your time snd money here. Fraud!

Ali was incredibly helpful and went above and beyond to assist us with our dining table and mattress purchase. The pricing is very fair, and I felt confident in our decisions. I highly recommend Quality Furniture to anyone in the market for new furniture. Excellent service and great selections!

Ali was very helpful and knowledgeable about financing and all of the different furniture options. His service was outstanding. We purchased a dining room table and he gave us a great deal and we are very satisfied. The value for the table we purchased was unlike anything we were able to find elsewhere. I would definitely recommend stopping here first when looking to purchase any furniture!!!

Came in to Quality Furniture today and we were greeted by Ali he was an awesome guy. He went above and beyond to get us an amazing deal. We will definitely be back.

I don't recommend to buy any in this furniture, the only quality that they have is the name, because all the furniture that I bought from them, the material is very cheap, and also they recommended time to buy a plan protection for my furniture the insurance name is Guardsman, and I'm trying to make a claim for my furniture damage and they send me a web page to make a clame online and it's very hard to do a claim, I had trouble with the link that they sent me! And finally they denied the claim, It is a scam.