Precision Aire

I was assigned this company by our home warranty. I had to call them to set the appointment and was told that they were dumped on with too many warranty calls. I was told that they would take my case and scheduled for the day before the 4th of July. I waited during the time period they specified and I got a no show. No call, nothing. Apparently because I'm a warranty case I don't matter. I will be letting my warranty company know. I now how have to deal with no air for the weekend. I definitely do not recommend. Maybe if you are not under warranty..

My old 25 plus year old A/C unit was going out, my home warranty assigned Precision Aire to do the work. The work was done FAST Daniel the owner came out at the end of the day to make sure everything was done right. That's all I asked for was fast service quality workmanship done right and they did all that for me. They will be my go to people for service work from now on.

I scheduled an appointment online for Precision Aire to come out and do a diagnostic check on my broken AC. Daniel arrived early and got to work right away. He was able to tell me precisely what was wrong with my unit and what needed to be done to fix the problem. He got my AC unit up and running in under half an hour. I am very satisfied with the work they performed and will use them again in the future.

I've used Precision Aire for over 4 years at my house and rentals. Daniel and his team have always been responsive. He did a total system replacement for me with a super efficient unit. prior to that he kept my old system alive but eventually it made more sense to just replace with a newer better unit. I could probably turnmy house into a refrigerator if I wanted to the system is so Good.

Love this company, they have work on my A/C and my moms unit as well, nothing but honest top quality service. I highly recommend this company to anyone who wants it done right the first time!

A technician from Precision Aire came to look at my air conditioning. He had to make many phone calls to figure out it needs Freon. Meantime, he left the front door open a long time and he became annoyed by my security as karma he turned off completely. The screen was off. I called Precision Aire to ask the technician how did he do it so I can have my alarm restored. She started to raise her voice at me saying "we don't do this. We repair air contioning, not alarm systems. I tried to calm her down either way "dear Lady", she responded "I'm not a Lady! My name is Stacy". Ok, Stacy-not-a-Lady, it has been days and you did not call back with an answer. So now I have to pay the alarm system company to come fix the system, after I endured a week of the alarm going beserk in all kinds of ways. Stacy, obviously NOT a lady, all you wanted was to pour all your venom on someone at the end of the day and not help in the least. Your technicians should not touch anything else but the Air Con. And you should learn to be more of a lady, instead of trash.

We had our a/c replaced by our home warranty and Dan with Precision Aire did the work. Less than 5 years later, the a/c stopped working. We called a different a\c company to check it (we wasn't happy with the service originally from Precision Aire since they failed to replace the insulation in our down draft) they said the coil had a leak and we should call the company who installed the a\c and turn it in for the manufacturer warranty. So, we called Dan. After looking the a\c over he practically ran to his truck saying call someone else. No explanation, no service. I called to talk to him asking for an explanation and he hung up on me. Then sent me a text accusing me of being hostile and said he would call the authorities on me. My belief is Dan doesn't want to do warranty work where he can't mark up the products.

Absolutely unprofessional company and would never recommend to anyone. Came out on a Friday told me he would call on Monday with an update. Only to not call me or return my calls.Find out almost 5 days after he originally came out that they do not work on carrier air conditioners. Waisted 5 days of my time when he could have said I do not work on carrier or at least call back. I still have not received any return calls from them. Stay away from this business !

Horrible customer service!!! I had a work order through my warranty company for 2 weeks with no call to schedule. I had to have the warranty company call to schedule because the business doesn't answer their phones or return messages. I had an appointment scheduled the following week but I received a text in the middle of the appointment window from Daniel saying he couldn't make it out that day and we could try again the next day. I text him back and called multiple times. No answer. I called the business line. No answer.

I bought a system in 2015 and now I'm having a number of problems. The system never worked well and was comparable to the 20 + year old previous system. Now I'm finding out the dumped an out of date model on me that uses R22 freon which can cost triple what the 410a freon costs since it's no longer considered safe and is not being produced. The salesman said all the right things but the company didn't deliver. To top it off when the condenser was installed installed they accidentally set my house on fire and I had to call them back to extinguish the embers in my 2 by 4s. Needless to see I would never recommend them to anyone. Also they charged $2300 for a two ton Goodman condenser that you can get for $1000 today.