Paul R Mayo, DPM

I don't recommend. Their staff that occupies the front area need a little training on customer service. One girl is very nice, but there is another that sits at the desk at the back counter when you check out and she can't even be bothered to look at you, is short and has zero personality. The doctor is nice but as someone who is also in patient care, I was extremely disappointed when he did not explain any of the 3 things that were wrong. Zero explanation. Not even suggestions on what I could do to help the situation other than a splint and inserts. All stuff to purchase of course. My experience today was no different. My $400 "custom" inserts are not fitting me correctly and he said I needed a "liner", he didn't even stick around long enough to see if that helped. Disappeared after that, didn't ask me how my foot was doing in regard to other issues.. just incredibly frustrating experiences from the beginning. Im only continuing to go there until I get a shot before my vacation because I do not have the time to start over with another podiatrist before then. So disappointed and feel my money was wasted on a splint that has provided zero improvement and "custom" inserts that seem incredibly cheap compared to the $150 ones I bought from them first that were not "custom".

This is a fine establishment with very helpful staff. Recently under new management and the atmosphere has improved exponentially. There is great communication with the patients every step of the way handling insurance claims and authorizations. Both Dr. Mayo and Dr. Shah have outstanding bedside manner, and are amazing doctors/surgeons. They accept VA, Workers Comp which is a great benefit to our veterans and injured working class citizens. Wait times can be a little long at times but that's mostly because they have a great reputation and are always willing to take in new patients. High quality care is rare and definitely worth the wait. I'd give 10 stars if I could.

The staff at Dr Mayo's office are very helpful and kind. Dr Mayo is very good to explain what he is going to do or what your needs are. I've always been treated with respect and will continue there as a patient!!Good choice for me and my family!!