Pacific Plumbing

I had a leak coming from my ceiling AC vent. I went through my home warranty company and they originally set me up with City Plumbing. CP gave me an appointment 4 full days out. They didn't even answer when I called to make the appt, but they did answer when my home warranty company called them. I had gone on Yelp to see their reviews and knew I didn't want to deal with them. Soooo after throwing a fit my home warranty company set me up with Pacific Plumbing. Eddie was dispatched to come out the same day. He showed up, and showed out. He went up in the garage attic. It was probably 160 degrees up there. I felt bad but he said "it's my job". He went up the ladder, found the pinhole leak in mutes and had it fixed in minutes. He made sure to turn all the water valves on and to make sure the leak stopped before he left. Good experience with a good guy. Thanks Eddie.

My mom accidentally stuffed way too much meat down the garbage disposal causing the kitchen sink to back-up, and washing machine to flood part of our house. Pacific Plumbing came to our rescue! David and Jack were extremely professional, kind, and knowledgable. They knew exactly what to do, and did it in a timely manner. I was appreciative of David's willingness to answer me and my father's questions, and share some education along the way. He also showed me our main water line, so I could see just how clean and clear it was running, once everything was fixed. Our family is very thankful for Pacific Plumbing's services, and could not have had a better experience! We would recommend and use them again, in a heartbeat.

We had the unfortunate experience of dealing with this company through our home warranty service. We needed our water heater replaced, which they did, quickly, but the problem is they want us to pay for things that they quoted, but was not done. Why should we pay for copper piping that was not used or installed? They want an extra $60 for "modifying" the T & P line with "up to 2 feet of copper", but that wasn't done. Copper was never used. They also want an additional $45 to "modify" the gas vent line, but it wasn't modified. We have pictures proving that the gas vent line wasn't modified. Now they want to change what was put on their itemized final invoice to make it look like these charges are justified, by changing it from "modified with up to 2 feet of copper" to "modified with galvanized steel", which was never discussed with or approved by my husband. He was led to believe he would only be charged if copper was used. When my husband looked at the work done after the water heater was replaced he made the comment to the plumbing tech that copper wasn't used. The guy replied with "it wasn't needed". I will say the guy who came out and did they work was great. It's the office management that is terrible.

Pacific plumbing was dispatched to my home last week for my plugged drain. Blake the technician was great. When he arrived I told him I had to leave in 30 minutes he said no problem. He was able to unplug my drain in less than 30 minutes. He was both personable, and knowledgeable.

Never ever doing business with them again. I was referred to them by my home warranty services to fix the water heater. They were quick to come and diagnose the problem but after that its been 15 days and they still haven't fixed my water heater.Their diagnosis was that heating rod not working and needs replacement. Even after 13 days and me calling them multiple times they failed to come back and fix the problem. finally they gave the excuse that part is on back order and I have to wait even longer. They wouldn't even give me the part number.I called the water heater manufecturer. They gave me the part number and the info of supplyhouse.com to order the parts. Guess what, I was able to order the part and even the regular delivery came on very next day. So much of not able to find regular water heater part.And top of that the mamufecturer trouble shoot my problem. They asked me to just clean the heating rod with sand paper before replacing it. And, that worked. The water heater is working fine with $0 out of pocket cost. And pacific plumbing gave invoice of $400 to the home warranty service to replace the part that did not need replacement. Very unprofessional and greedy company! They don't even have voice mail setup. Good luck calling them and getting them on the phone. They will never call you back to update on the status of work order. Stay away from them!

Just NO. DO NOT USE THIS PLUMBER. And read ALL the reviews. There's a lot of 1 reviews. Funny, they're all at the end of the reviews.

We had another plumbing company come out ( they will remain nameless) and created an entire mess. We were not able to utilize either of our showers for 13 days waiting on the other company and they wanted to sent out the tech that caused the issue. We reached out to our home warranty company several times before we got a rep that could help. We were given four company's to choose from and we decided on Pacific Plumbing. I will start with the call from David to set up the appointment he listened and was very accommodating on scheduling. We had a nice conversation. The next day Tony ( was amazing) and he was able to fix the debacle that the previous company created. This whole process was a nightmare but when PacIfic Plumbing stepped in to fix the issues we were very pleased with there service. I highly recommend them if you are having plumbing issues.

WOW...the quality and speed from the initial phone call to installation is remarkable. Dustin was our technician that arrived at the initial call and also installed the water heater. Dustin is everything you want...he was very professional, kind and knowledgeable. Dustin's work is impressive, he works with quick precision. When he was done with the installation it was cleaner than when he arrived. It's clear Pacific Plumbing and Dustin are a winning team! We will definitely use them for all our plumbing needs.

First the guy on the phone is always rude, the plumber tony fixed the issue but got the hot and cold pipes on the opposite side, we called back so many times, even texted and not even a single reply and even the lady on the phone said she would ask her manager if they could fix it, no reply there too.All I was asking was if the issue could be fixed or not.

While the workers are fairly friendly they take a long time for any simple job and they charge for everything-including social pleasantries. We felt overcharged for every service. Will not use again.