Omni Family Health - Fresno Women's

I've visited this office about three times and though the doctor is very nice and professional, they take over an hour to assist you once you're in the room. The front desk staff are calling people consistently or doing something else other than getting you signed in as soon as possible. It took me a month to get an appointment to learn my blood results which weren't my full results. Once you are in the room, you can hear all of the workers laughing and making jokes and messing around instead of working. It also seems like there's only 1 or 2 doctors working there. I've now been sitting in my room for an hour and a half and still no doctor. The waiting room is always empty so it's hard to understand why they take so long..

I like this office better than the one in Reedley but they never seem to answer their phone but when I'm there in the waiting room they are calling hella people being annoying about appointments that are like three days away instead they need to slow down and deal with what they have in front of them the actual doctor takes a while to get in the room and do a simple check up on me as well and a few days ago the front desk called me and changed my appt time and I wanted them to note in my records that I lost my mucus plug about two weeks prior and these idiots were acting like it's not a big deal

If I can give a zero star I would. FIRST In December and January I got rescheduled 4 times to see a doctor. Today 03/03/25 I needed to see my ob and the hours say 8am-5pm. I showed up at 8:30, doors are locked. Came back at 9 and the doors were still locked. So I waited in the parking lot and seen 2 workers go inside the building so I gave it 20 mins so they can open up. I walked to the front door and IT WAS STILL LOCKED. I am tired of calling the customer service line to get ahold of the building. I need the office number to get in contact with them.

Every time I have an appointment they don't see me until maybe 40-60 minutes after the time of my appointment! I do not recommend this place it is not ok to have patients waiting , I have other kids I needed to pick up from school.

Staff here is horrible! Waited over an hour. While I was waiting I overheard the guy saying he had left arm pain (possible heart attack). I Made the receptionist aware of this and mentioned maybe getting his vitals done (they didn't) . All they said was we will let the doctor know. He should have been the next person called and he wasn't. 20+ min. passed until he was called in. Staff does not know what they're doing. Expected more from a doctors office.

Horrible health group!! Called them for days now trying to get a phone consultation only to get transfer to dead end lines that put you on hold for over 30 minutes. The Dr. said she'd prescribe me medications for allergies never sent the prescription. You can leave them a message but after 24 hrs if they don't call you back the message is deleted. I wouldn't even give them a star!

AVOID IF YOU VALUE YOUR SANITY. This office staff is the most incompetent staff I've ever had to deal with. They cant even schedule correctly. I found out I was pregnant September 25 and I called Omni for an appointment the next day. The secretary scheduled me with the OBGYN for 10/5. I asked "do I need to do pregnancy confirmation first before the OBGYN?" She said no. Fast forward to my appointment. They told me that they dont accept my insurance even though they do, it was a complete lie. They also told me I needed to do the pregnancy confirmation first before the OBGYN (this was the real reason they couldnt see me)... secretary told me "oh this happens a lot the girls just schedule without thinking." So I called to schedule AGAIN. They tried to schedule me a whole month away after they messed up the first appointment and I had to fight for an earlier one. I got 10/9.... Pregnancy was confirmed at that appointment and I was told I would be seeing the OBGYN next and will get my due date, ultra sound, etc. That was set for today 10/22 at 8 am. I show up and I'm told "oh this is an over the phone appointment, just for pregnancy education. But this happens a lot." ( btw it's 9am now and still no call) Then she looked down at her keyboard, ignored everything I said, and waited for me to leave. Getting anywhere with these people who clearly have no training is a nightmare. They are incompetent and rude. The only apology I received for all of their screw ups was "this happens a lot". I was told that twice.