Jonathan L.
Jan 13, 2025
Hands down the best pediatricians office. The doctors always are taking great care of my daughter. The staff is so kind and always takes care of us anytime we visit. Anissa is the sweetest at the front desk and her smile makes every visit worth while.
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Leanne C.
Apr 17, 2023
After doing WAY to much research, we decided to trust our newborn's care with Dr. Nidhi Mehrotra and NPs. We absolutely LOVE this office. The reception staff are always friendly and very helpful, all of the nurse practitioners are very knowledgeable and listen to patient/parent needs, and Dr. Mehrotra is top-notch! She always makes time to get to know her patients. They are also skilled at finding last-minute appointments for those emergencies! The office is quick on referrals and helps with everything from health to nurturing topics. As first time parents, we were unsure of how to navigate life with a child. They have been with us every step of the way, reviewing milestones, and giving us updates on his progress. I cannot recommend this office enough!!
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September R.
May 16, 2022
I wish I could rate the providers and Front Office/MAs separately.All 3 providers, Erin NP, Erika NP, and Dr. Mehrotra get 5 stars! I'd give them more if I could, they are all wonderful!! They have treated myself, husband, and daughter with kindness and respect, even with all our strange questions/requests/concerns as first time parents.The front office staff.. meh. 2 stars ONLY BECAUSE some of them are very sweet and kind in the midst of the chaos, others are just cold and rude. They get 1 star for customer service. I'm not sure if they are disorganized or simply don't care. First strike was when I called to ask if my NB daughter's post vaccine symptoms were normal as she wasn't eating much -- they said they'd check in with a provider and call me back, and guess what.. SURPRISE! they didn't. They NEVER respond to their messages, never call/email back. I've called multiple times in a day in regards to appointments, and somehow they manage to never answer the phone, even if you call when they first open. They turn off the phone and redirect to Dr. Mehrotra's exchange before they are actually closed. If you can grit your teeth and get past the customer service issues, then this is a great office with great care! If not.. steer clear.
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Raquel A.
Oct 19, 2023
We have been seeing Dr. Mehrotra for more than 10 years. All my children are under her care and I completely trust her. She is by far one of the best children doctors in the valley. Her experience, attention to detail and empathy go beyond standards. The office is very clean and most of the staff is warm and welcoming. Her NP Erin is also phenomenal! Wait times have been a bit longer but to be honest, I don't mind it because when you find something or someone worth the while, everything else becomes irrelevant. Yes, I've had some some issues too like never being asked for co-pays to later be told I had an outstanding balance (I was very surprised) but in the end I would not trust anyone else with my child's health. I even turned down a job because the health insurance they offered would not allow me to keep Dr. Mehrotra as my children's pediatrician. I did not mind searching for a new doctor for myself but my kids need a doctor who also advocates for their health as much as I do. If that doesn't convince people how amazing she is...I don't know what will.
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Chai V.
Feb 28, 2025
This is the 2nd time they send my daughter's prescription to the wrong CVS. I guess they can't understand the cross streets. I told them west/shields and somehow they keep sending to shaw/palm. Do better Geesh!!!! Now that I got to the CVS they send to and it's closed. Pathetic worker.
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Shelsea G.
Aug 28, 2024
I have been bringing my daughter here since she was born she recently just turned 8 ! Love the staff , love how quickly they get my child in for an appointment if she's not feeling well! The nurse practitioners as well as staff are great. I've had family members switch pediatricians for their own families as well! The overall care for my child is what matters the most and I'm one happyMama 10/10
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Stephanie M.
Nov 27, 2024
Doctor and her medical team are amazing . They listen to my concerns and all my billions of questions . I know some may complain about additional testing that she pushes on and some may think she's doing it for money / to charge you an another additional thing BUT I always ask her the reasoning and she always reassures me it's to rule out other things . They don't pressure me on certain vaccines and respect how I want my little ones vaccines spaced out . They are amazing !
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Danielle K.
Aug 14, 2023
hold time still suck and staff is rude! The only 2 girls that are nice and professional are Danielle and Breanna (I think that's her name)My son has an appointment for today and they called refusing to see him because supposedly we have a balance due! Mind you WE HAVE NEVER BEEN ASKED FOR A PAYMENT at check in or check out WE HAVE NEVER RECEIVED ANY INVOICES OR STATEMENTS ABOUT MONIES OWED. I spoke to the office lead and she was very rude. I explained to her that I haven't received anything from them and she proceeded to talk to me like I was a liar and told me well it shows here we sent them. Ok and I never received them. I have been bringing my kids here for YEARS and planned on using this office for my third who is due in 1 week. I am on maternity leave and told them I can make a payment in 2 days when I get paid but that wasn't good enough they want the whole balance today. Very unprofessional and disappointing
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Ellie M.
Jun 20, 2023
Both of my children see the NP. Great, personalized care. They are always able to get us in promptly.
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Irene L G.
May 19, 2023
I highly recommend doctor Mehrotra office and staff! We have had nothing but wonderful experiences in the 9+ years my kids have been patients at their office. Also we were able to get same day appointments when our kids are sick and seen quickly. The staff at Dr. Mehrotra office is knowledgeable and demonstrate good customer service. We are thankful and pleased with having our children with Dr. Mehrotra's office.
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