Bed bugs between the folds of the sheets
Another one we killed
Mountain Trail Lodge office. No help to be found.
Blood stain
Blood stains.
Blood stain
stains like this on all sheets
Blood stain
There's another one
Pillow cases full of laundry dumped on the ground.
Property owner
this is so easy to fix too
trash in the bathroom cabinet
Crawling around
Can't even have our window open to enjoy the view As a surveillance camera is focused on the bed in this room.
Overflowing toilet and shower. Clogged sink.
Melody M.
Mar 30, 2024
Don't do it. I could go on and on about the nightmare. From start to finish. I didn't check reviews before I booked because I was desperate and it was a busy time at Yosemite. Nothing else was available. I took it without thinking. Bed bugs, rusty water, no cover on the bathroom window, toilet isn't bolted down. I'm not even a picky person. I was down for a room with outdated stuff or an old smell. Dont effin do it!! Don't risk it. I was able to battle this with my credit card. I showed them the photos of our experience. We were refunded. I don't wanna post the pics because I don't even wanna see them ever again.
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K J.
Jun 23, 2024
This was the worst lodging experience I have ever had in hotels. What a disappointment for the city of Oakhurst . The appliances in the kitchen stove, counters , refrigerator , floors bed spreads and covers were dirty , stained and very unsanitary. It smelled like bleach was just applied and nothing else to the rooms. When we lay down on the beds the pillow smelled like somebody had used them . The pillowcases were dirty and the bedspreads also. The bathrooms had a film of grease on the sinks and shower walls and Floors . TV on the wall was dirty with fingerprints on them . We were planning on a nice vacation but this was the worst lodging experience we ever had. Please do not book this . The price was not all that great either .
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Alia N.
Jun 9, 2022
This was a LAST minute booking. I came to see family (6 hour drive) only to find out that they came down with the flu. Ok, so let's start with, I didn't actually stay at Moutain Trail Lodge. I booked thru Booking.com and was supposed to stay here. Apparently Moutain Trail Lodge has a "vacation Rentals" portion of the business. Anywhoo.. . I arrived with my 8 year old grand son and honestly, was slightly concerned with some of the people that were leaving the office (shady AF). By now my card had been charged so what could I do? I enter the office and the lady tells me Kevin moved me to a house. No up charge same rate. Okaaayy I'm thinking...duplex??? I get to the house and the outside could use some tidying up im thinking geez...., but once i got inside I was SO PLEASED!! HUGE! Well huge for just my grandson and I. Relatively clean, some minor things but I always do am extra cleaning when I stay at hotels because I'm weird that way. Tthe house has two bedrooms and comfortably sleeps 8? (ask though because i dont known that they allow that many to stay here. Two of the couchs fold down into comfortable queen size beds. The home has two wall units, one in the living area and one in a bedroom. The second bedroom only has a ceiling fan and would have been WAY TO HOT to sleep in. There are extra blankets but they did not appear to have been washed, but I wasn't planning on using them anyway. There is one very large bathroom that has a small shower. No tub for Littles. Bottom line...if I ever need to rent a place, I will definitely call Kevin and try and get this place again. Suggestion to readers-Bring your own towels, wash clothes, blankets etc. There were some extra towels in the hall closet, but the towels weren't hotel quality clean looking. The house is equipped with dishes and pots and pans, but the pans are older. There is not a complete set of silverware so keep that in mind. It is an older home and not the Ritz, but super cute inside and like I said relatively clean! I'll post more pictures tomorrow, but as you can see it's very roomy! If Kevin is reading this, thank you so much for moving me!!!
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John H.
Jun 13, 2021
If I could give negative stars I would but 1 star is the lowest so, here we go. - When we opened the door to our room we were immediately hit with a pungent oder, a mix between wet moldy laundry and a used jock strap. We opened all the windows and doors to try vent the room but the smell still lingered. - Upon pulling back the duvet covers, we discovered several stains on the each bed sheet and pillow case. - After discovering the stained and soiled sheets I asked the woman at the front desk if we could get some clean sheets. At first she didn't believe me. It wasn't till showed her pictures on my phone (the ones attached here) that she begrudgingly agreed to grab us some clean sheets while stating she wasn't going to put them on the beds herself. - It was too late for us to find another option and having already been charged, we had no recourse. That evening we slept in our clothes, covered from head to toe on the "clean" sheet we were provided. - The sink was also disgusting. While brushing my teeth, I looked down at the taps and discovered mold and caked saliva in-between the taps. It was enough to induce an involuntary gag reflex. This was a horrible way to start our adventure in Yosemite National park. If you're cool with other peoples Excrement on your sheets / pillow cases and can deal with foul odours, this is your spot. Otherwise, I would highly recommend avoiding this dump at all costs.
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Sonya C.
Oct 22, 2022
STAY AWAY FROM HERE! THEY HAVE BED BUGS!!!!If I could give this place no stars, I would. We got to the property a little after 9pm so we were tired from the 6-hour drive and were ready to crash when we walked into our room. Upon arrival, there was a very strong "air freshener" that was not pleasant, the room was dirty, the towels had stains on them, there was dust all over, especially on the mini fridge, the toilet still had poop stains from who knows when and the blinds in the bathroom were damaged to where people could see inside if you were in there. 1 of the main lights were out so it was really dark in the room too. After seeing all this, we should have just left and found somewhere else to go but most places were already booked up and we had a dog with us, so it was difficult to find a pet friendly location. We got settled and eventually laid our heads to rest when my mom was complaining about getting bit. On her arms, her face, and even her legs. Upon inspection, we didn't see anything, so we thought she was having a reaction to the detergent used to clean the sheets. BUT in the morning, I found SEVERAL BED BUGS crawling on my shirt, others that were crawling on the bed, and more just hiding in the crevices of the sheets! I noticed that I had several bites as well and was completely disgusted that there were BED BUGS! We took several photos and videos of these BED BUGS, took a shower, changed our clothes and put everything that was in that bed in trash bags so that we could contain whatever bugs, if any, from our clothes. After packing up, I went to the office to find there was NO ONE there! I called the 2 numbers that were on the door, and one was off and the other answered. I told him about the bed bugs and asked for someone to come and take a look at our room so that there's no question about any of this and he merely said that no one would be available until 3pm; that if they really had bed bugs, they would need an exterminator to confirm to see if a refund could be given. ARE YOU KIDDING??? NO one is coming until 3pm? So I asked about his housekeeping staff, or any other staff that might be able to assist and he said, "Housekeeping comes at 10:30 and they only clean the room." By this time, I WAS LIVID! Not only did this person not apologize for the inconvenience of having to deal with BED BUGS at his establishment, he was not empathetic at ALL nor did it seem like he planned to reconcile this situation. I asked for the phone number for the owner of the place only to receive the number of the 1st person I called whose phone was off. He claimed that he was the owner and that the person I was talking to was just the manager (We soon found out that he in fact was the owner and the other person was his son). Only when I started to chew him out about his lack of customer service did he say that he would refund us for our stay but not until the exterminators came to confirm. I told him that I would be posting on all social media outlets, leave reviews, and get an attorney, and that's when he changed his tone. He asked for the photos to his cell phone, which I SENT, and called me right back to say that he will refund us for our stay. At this point, this is not about the refund. THIS IS ABOUT PRINCIPLE, and the HEALTH AND SAFETY of other guests that may stay here. BED BUGS is a serious issue and as much as I didn't want to leave a review, YOU ALL NEED TO KNOW and STAY AWAY from this place!
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Jessie S.
Jan 3, 2021
Oh boy.We stayed a Friday- Sunday in the room with a King Bed and Sleeper Sofa. Positives: Staff was super friendly and welcoming. It is located about a half an hour from Yosemite's South Entrance.Negatives: They do not clean between residents. I do not think they have someone dedicated to cleaning, the woman at the front desk quickly runs in and tries to tuck used bed sheets back into place and sweep crumbs and dirt with someone else's french fries under the broken bed. We went to the Dollar General down the road and purchased our own cleaning supplies to clean the place before we settled in. The place was a weird mix between "do it yourself" kind of updated and super duper old. Believe every single negative review you read because it is true. I would not want a young child to stay here, I would want them to be in a bubble and not touch anything. They might grab onto the light switches hanging out of the wall. I am going to attach some photos to highlight some of the negatives about this place.*Please look at the pictures* These were all taken when we arrived at our room.
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Nicholas P.
May 7, 2023
The room smelled of smoke, the bed sheets were dirty, and the walls are thin. Other then that I had full kitchen and bathroom. Nice owners.
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Bruno W.
Jan 12, 2025
Fantastic location, nice view, 2 miles from city Center very convenient cabins are old, but some renovations have been made. Check to make sure your unit has a kitchen. I definitely recommend and will be coming back in the near future.
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Jorge T.
Oct 11, 2023
Upon arrival it was kind of difficult to check it, main office is not clearly labeled and when trying to check it was locked. Had to make a phone call to get someone to check us in which it turned out they were inside the offices locked in. After that ordeal the rooms are decent, bathroom is seriously dated and in need of a deep cleaning, room smelled funky, they supplied the room with low quality toiletries but aside that aesthetically the room itself was cute. Overall great location, pretty great view but I'm not sure if the room quality and cheap remodel is worth looking to book again in the future.
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Deegan G.
Mar 16, 2024
Didn't clean shower, used wash rag on shower curtain, drains didn't work, the fridge and shower stunk, an eerie smell was in the room the whole night, and speakers are blown on tv, trash shoved behind nightstand, do not recommend, SLEEP IN CAR!!!!
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