Mountain Mike's Pizza
Mountain Mike's Pizza
pizza
a pepperoni pizza
a pepperoni pizza
a pizza on a pizza pan
a pineapple, bacon, and cheese pizza
Eggs that have mold on them & are bad.
Carrots that were more then just a day old.
The McKinley
Charles B.
Oct 19, 2024
Food is always great from here. Some of the best pizza I've had since coming to the West Coast.
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Janet M.
Jul 30, 2024
This place has gone downhill, and each time we visit, our experience has been negative. I waited a few times before writing this review, hoping that this our experience would eventually improve. We come here for the buffet but every time we leave disappointed. We always request for thin crust to be made, but most employees tell us "we can't make special pizzas for the buffet." And each time I tell the staff that they have done it in the past and I am being told that "our manager told us we cannot". We come here for lunch and a lot of times, there's no pizza at the buffet bar. The staff hardly check the buffet bar. Sometimes, we are left to ask for more pizza or churros. And when we ask for more churros, we were also told that "we can not make them anymore because we are out." Apparently, they have a limit on the number of times they make them for the buffet. I hope this place get their act together and prioritize customers.
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Maja M.
Feb 8, 2024
This was the worst pizza we've ever eaten, hands down. Good god. The ambiance is nice as is the service but the food is a hard no.
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Janet T.
Feb 16, 2024
Pizza was good! Crust was good! Not salty at all- the guy was professional & was Delivered on time.
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Zefo Z.
Sep 19, 2024
Tried this new place n Yosemite crossing by G st. First impression: LOUSY PLACE, worst customer service ever. No wonder the place is empty. Not going back again.
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Mari M.
Dec 18, 2023
We were driving by looking for a place to have dinner and noticed this place was playing the football game on several TVs so we decided to go in and try them out. This is brand new location and restaurant was clean and updated. Our pizza was great and customer service was on point. I hope they stay like that when more people know about this place. Thanks for opening on this side of Merced.
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Vicki E.
Jul 29, 2024
Response to Business customer service rep: Thanks for your dedicated response (likely an AI bot) but making it right means the company trains your franchisees better customer service and management skills. Do better Mountain Mikes!Ordered for delivery at 7:15 on a Sunday night. Was told 45 min for delivery. Had to call twice at the 1 hr and 1 hr 10 min mark, only to be put on hold for 5 min each time and told "it's on its way". They never asked who I was and I was calling from a different number than we ordered from so for them to say "it's on its way" was part of their script. Had to go down there at the 1 hr 50 min mark. I wanted them to make it right. A "sorry" was insincere. They offered a 15% off for next visit. No thanks. She said, "would you like us to remake your pizza?" .... Another script? I pushed for a full refund! We got it. But she almost gave the refund to the wrong person, because again, she never asked who I was!!! While we were down there, the pizza did get to our house. It was cold and not good (not to mention one pizza was wrong). Oh, and there NO indication that they were busy at all!!! We definitely won't be back to this location.
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Polo B.
Jan 24, 2025
Food was decent. Atmosphere is nice and the place was clean. My issue is with the customer service. We walked up to the counter to a young girl who looked like she hated her existence. She did not greet us, no "welcome to Mountain Mikes" nothing. This is a serious pet peeve with me. We spend a lot of money going to places like this - don't think it's that big a deal to expect and receive decent customer service. It makes you feel like your presence is appreciated. It would help this place a lot if they simply put warm and smiling people up front
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Jim S.
Oct 25, 2024
Brittany,Clearly you have been told about your service issues and as of yesterday I see that you have chosen not to address them. I have been to Mt Mikes all over the west coast as their pizza is the best you can get. However, the service by the staff in Merced was awful, they clearly do not care. They were too busy chit chatting in the back and I had to go tell them my pizza has been sitting for a while and I wanted it hot, not warm. Others in there had a similar experience as I did, it was just after noon on Thursday 10/24. I will not be going back.
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Louis R.
Apr 5, 2024
4/4/24,I ordered a pizza late evening approximately 2100 hours. This Mountain Mike's is a new establishment within the past year or so. All M.M.P are A1 good taste !!
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