Moreno's Janitorial Services And Supply

Terrible service and way overpriced. Cleaners arrived 2hrs late and rushed to finish in 1:30hrs. All I cared the most was mopping the floors, vacuum the carpet, and wiping counters - nothing else since this was an empty house. The lady technically just swept the entire house with one single wet rug after sweeping with a broom. She did NOT mop. The guy was in charge of vacuum and he just made sure the vacuum passed over the carpet evenly without making sure it was actually suctioning the dirt and dogs hair. There were counters that weren't even touched and the ones that were wiped they didn't even bother to clean the 6" backsplash that's part of the counter. The office added an additional fee to clean the sinks and they weren't even cleaned. When I called to hire them, they asked me house size and things I wanted done. I didn't mind the price as I know this labor is not cheap. The problem is they overcharge you for things that aren't even done. I called to conplain and I was told someone would contact me by Monday. No one ever did. I waited over a week and no one reached out hence the review. I would NOT recommend this business. You are better off hiring someone else.

Let me start off saying...... WowLittle disclosure: I have ADHD. Because of the current state with COVID and everything, I've been behind on proper cleaning. I inquired first. Waited a month cause I forgot. Then in desperation, messaged them again. They were quick to handle my needs and get someone out the next day. When I tell you these people have tremendously lowered my stress and dissociation levels. I told them what was happening and they were more that happy to help me. My apartment was a complete and utter disaster. It's been over a month since the first deep cleaning and I have to say. I love their work. From the walls to the little things like organizing my lower cabinet pantry. It matters !!Even under my beds and under the sofas!I don't think I would use anyone else. Thank you y'all for all that y'all have done for me and my disorder and especially my kids room. (We all know how that one goes). I will forever be grateful for the work y'all have put in to clearing my apartment and reducing my stress levels !

Horrible service. Would not recommend to anyone. Did a terrible job, called several times to have them come back. They wouldn't come out, wouldn't refund, and said they've never had any issues with anyone else before.

I was with this company for a while and it started off good. As time went on, they kept sending me only 2 girls when I always requested 3. I wouldn't get notifications ahead of time and the day of cleaning only 2 girls showed up. It got the excuses that they had more clients and I even rescheduled my cleaning when I could get 3 girls. Once again after rescheduling and was told that I would get 3 girls but on the day of the cleaning I was told it's only get 2 again! Also, the girls were late and I wasn't informed until I called!! They were over 30 minutes late! We have 4 dogs we pack up in the car so they don't bother the cleaners. We had to sit in our car for over 30 minutes waiting! Once again I was given another excuse and it appears I'm not a priority to them! I even referred my son to him and he has them as his service! Very disappointed that others cleaning was more important even after I've been a loyal customer for at least 1-1/2 years! I'll take my money elsewhere where they treat every customer as a priority!

Showed up late left early. Didnt do a great job without a lot of prompting and they set the thermostat very low and left it that way. We later noticed rooms left totally unmopped.

I wanted to get a small bathroom cleaned in a house. I just moved to n and wanted a fresh start. It's a three bedroom home. I'm renting a room with a side bathroom. I was quoted $225. Then cut down to $95. Beware of being taken advantage of. Get quotes somewhere else first.

Quick response to my original contact. Ophelia, Annabelle, and Gabriel were efficient, pleasant, and professional. Looking forward to regular visits.

Moreno's had great communication and were a big help to my house and family. They arrived on time, asked me a couple questions about the house and then went above and beyond in their work. There is a NOTICEABLE difference from before they came to the time they finished their work. They were very friendly and had a positive attitude. I enjoyed having them help me out. Thank you Moreno's! Sonya and Ophelia were amazing, thank you both so much. You blessed my family.