Manco Abbott

The short:Be cautious of Manco Abbott before renting with them. The company has a 1.5 star average for a reason. I myself had a slightly better experience than 1.5 stars, but there is still plenty of room for improvement. The long: I lived in a downtown residential property that they manage. With Manco Abbott I experienced: broken machines in the laundry room, broken pedestrian gates, dirty grounds, people regularly parking in my assigned stall, homeless frequently making an absolute mess of the dumpster enclosure, and security operating only in a reactive manner when they probably should have regular scheduled patrols. Managent:Upon my move out, I was wrongfully over billed for a blatantly obvious error on the company's part. The oversight could have easily been remedied with a little common sense and a desire to conduct fair business. But sadly, when I reached out to the site manager, my situation was coldly and unfairly handled and I was left with no real path to recover my money. I decided to call the corporate office to make a final plea for someone to look into my situation. I made contact with JODI PAUL who is the managers' manager. She was great! She took my call, heard me out, personally looked into my situation, and quickly issued a revision to the error. Thank you JODI!Conclusion: Hey Manco Abbott, read the room. Nearly every negative I mentioned in my review is in someone else's review. Sure, fixing something like homeless people ransacking dumpsters is not a quick and easy solution, so I can cut the company some slack there. But, dealing with people's money unfairly is never okay. I should not have to go over the site manager's head to upper management to fix a grossly obvious over charge. This was a situation that easily should have been handled on the site manager level. It was only by the graces of JODI that my situation was handled fairly and the only reason why you're getting 3 stars instead of 1.

If I could rate them less than 1 star, I would... This Company (Manco Abbott) illegally withheld deductions from my security deposit... Acted in "bad faith" with regards to returning any & all monies from my security deposit (ie Did Not even attempt to return legally required deposit refund until 38 days after I vacated premises -- California law is 21 days)... Taking them to court!!! (landlords who act in "Bad Faith" are liable for 2x the amount of the security deposit, in addition to the original security deposit)... Know your Legal rights when dealing with this company. California civil Code 1950.5

A scam company. My boyfriend lived in an apartment they manage. We cleaned that apartment spotless and put in new drip pans in the stove so it would be move-in condition. They kept his entire security deposit and made up lies about the condition of it. I filed a report with the BBB.

I'll change this Star rating when all the bird feshies and dog feshies is cleaned up in some timely manner and the air conditioner is completely flushed out and my rent for living in a toxic apartment is returned .Can't belive we are dealing with such unprofessional company been at one of their propertys for literally 3 months and its the third worst apartment complex I have ever lived in .They act like they are going to help you and then they never do .They state on their website that they will have all problems solved in 24 hours well were is the Haz mat people to clean up the years of bird poop ?This is ruining my life .I have too spend every waking hour getting sick and dealing with the stress of Manco and Abbot not fulfilling their part of the lease .They have not provided us with a safe unit and they can walk up the stairs too tell u too take stuff off ur patio but they cant clean the goobs of bird poop up that they obvious have too see .My family has been really sick from not being able too open the windows and no air conditioner because they most likely will never get too cleaning it properly either .Now we are stuck here .I already missed several days of work due too feeling super nauseated everyday, everyday I spend in this apartment. I at the point I taking this whole thing too court .I didn't want to have too donthis but if I don't get a fair reponse too my issues fast I going too have too ho a step beyond. Does anyone know who Jodie Boss Is because I waiting for a call from her in the morning and if the results aren't fair and accommodating , well then it looks like its going tok have too go that direction .Not sure why these managment companys are not more hands on with their propertys are they just rering to collect their pay checks and play house with peoples lives and games with there money. My grandfather has been in realestate for over 7p years and if he was still alive they would be getting a call from him .These people don't understand when they list a complex as prestiges and give you garbage its false advertisement and they can be held liable in a court of law. I love tge way this companys employees are living large as the tennates are suffering and paying high dollar. If u can't take the heat get out of the kitchen people. There are allot of great companys and people have a choice were they spend their money .That's why these people don't play fair. Because they know that or think that 90 % of the tenants that they wrong will just move and that's that. .they act like they are the controllers of you and your money. and all the while they tell u what u want to hear and then laugh behind your back. And All the while the employees of the company are on vacation living in the most lucrative buildings and grounds .Thanks Manco & Abbot for ruining my health and my life all my clothes my shoes all my belongings smell like bird poop.I ask for 3xs my rent and some help for relocation but I get ?I'll touch base on the outcome and let's hope I have the opertunity too delete this review and turn the 1 star to 5 .Will see .I'll keep u posted ..If u are reading this and are having any similar issues with this company please feel free to message me so we can collaborate justice for out hard earn lives and money .

Loved them. Moved from rhe Bay Area to Clovis and they made the transition so smooth. Every employee we encountered was friendly.

I am appalled about the way you guys handle things. A phone call would have been nice to let me know that I have gotten approved 3 days ago. I did not authorize the $100 deposit charged and did not receive any updates until now today at 10am 1/8/25. All this information I would have never received until I had checked my bank statement. I had called and spoken to Kolby and am furious that I will not be getting my whole deposit back due to the holding apartment which I am barely FINDING OUT TODAY THAT my application has been approved. Note. They did not notify me! Only sent an email. If I have known prior, I would have called and opt out earlier. This is the first time a rental company has ever done things via email and not even attempt to make a courtesy call to INFORM ME. ALso, if I did decide to go with you guys would you have even called me in person to bring the money into the leasing office? Per, email Amanda said she would EMAIL me 2 weeks prior to sign tje lease... NOT CaLL. This is beyond outrageous based on this unfortunate experience. It is extremely unethical and they are scammmmmmers

The absolute, worst property management company ever ever known in life! Crooked! All they care about is the owner of the complex they don't care about the several people owning small businesses trying to make a living! They cheat you out of money that is owed to you for services, not rendered on the property. They pick and choose who they give money back to that is owed to all residence of the complex. If you're looking to buy a business, especially a small family owned business stay away from any property that is managed by Manco..

While the outcome of my issue wasn't entirely resolved, I feel the manner in which it was handled was professional, and timely. It's easy to get on this platform and only focus on the negative when we don't get our way, but I felt it necessary to point out the very good customer service I received from Jodie in the front office. After lashing out, but then stoping to take a breath, I realized how great she did in fact handle my concerns; she listened, she followed up, and she compromised the best she could, working within the red tape, I'm sure. I didn't get all of the money back I thought I deserved, but in a world where basic customer service is nearly non-existent, I was pleased to at least be treated as a priority, and come away with something. Thank you, Jodie!

Reading the reviews before signing a lease with the Row would have saved me a great deal of trouble. I contacted them on April 28th to provide my forwarding address for my deposit check return. However, they still sent it to my previous address, completely disregarding my instructions, as evidenced by a photo I received from Informed Delivery on May 1st. The Row's response was unacceptable when I called them again. They claimed that the check would have been forwarded if I had set up mail forwarding. This was absurd since I had already done so. The envelope had no name on it, which made mail forwarding impossible. Despite my repeated attempts to contact Row, they ignored me and did not return my calls. I was left with no choice but to contact their corporate office. The first person I spoke with promised to mail the check the next day, but after a week of waiting, I had to call again. This time, they claimed that it was not their responsibility. However, this was clearly their mistake for not sending it to the correct address in the first place, so they should have taken responsibility for it. I requested that they reissue the check since they had sent it to the wrong address, but they refused, claiming that once it was mailed, they had no control over it.

I'd give them ZERO stars if I could. This company lies and they'll cheat you out of every penny they can. Here's a tip that will help you, that I have learned about this company. After they take your money for a security deposit they will tell you that they will take a fee for cleaning when you move out. Don't bother stating the fact that non-refundable deposits are illegal because it's a waste of time. Then you'll want to know how much will they take? Their reply is always...That depends on how clean it is when you return the keys. They say that so you'll do a professional cleaning, spotless job hoping nothing will be taken out of you refund. And that's their whole plan. Now that you've left the unit spotless, you also did their job of cleaning. Then you receive the refund minus the full amount of a professional cleaning. My tip to you is...Don't bother wasting your time cleaning because they're going to charge you for a full cleaning anyway. It's bad enough they lie to get as much money from you, they'll over charge but you'll never see that overcharge again. These are just a few of their tactics to steal your money and trust me they will steel your money every chance they get because that the one and only thing they care about.All these negative reviews are true, don't complain because you are warned. Run from this company as fast and as far as you can, you will never be a satisfied tenant.