LaserAway

I had my first treatment done at LaserAway today and it was 10/10. I can't speak for the results itself, yet , but I think experience is a huge factor for these types of services. I had my full Brazilian done, which was obviously nerve wracking. Molly and Brit, up front, made me feel comfortable right away. My laser tech, Anu, made me feel so comfortable. She was efficient and professional, but easy to talk to, which helped. To say, "I'm looking forward to my next treatment", would be a reach lol but the staff sure does help !

Buyers beware - I would rate them -10 but I had to give them a star to rate them. They they sell their merchandise over the phone; by looking at your picture. I should have known better, got scammed by them into purchasing more than what I wanted. Gia, one of their staff who sold me the products is a ripoff, she'll get you for your money! Don't do it, unless you want to get ripped off!

It started off a little rocky and then quickly became a landslide: on Tuesday around 6:30pm I got a call that my Wednesday 6:00pm appointment had to be rescheduled because the nurse who was scheduled can't do Cool Sculpting, and on top of that if I wanted the Fresno location I couldn't get rescheduled until September, so I went ahead and rescheduled for the Clovis location. On Wednesday I did my video pre-check and then I promptly received a confirmation text about my confirmed appointment for Wednesday at 3:00pm at the Fresno location. I immediately called back to verify my appointment for Thursday and they apologized and corrected the confirmation. Fast forward to Thursday at 5:20pm (right after I had pulled into the parking lot) I get a text saying that the nurse on the schedule is not trained to perform Cool Sculpting and my appointment has been cancelled. So I go ahead and walk in to see what is going on; the young lady at the front explains how this happened and that it seems to only happen with remote scheduling and apologizes. I'm more blown away that this is not a smoother operation; these sessions are not cheap. To be shuffled between two different locations and rescheduled/cancelled on twice before ever even setting foot in the facility is beyond ridiculous. At this point I don't believe rescheduling is even worth it, I will probably be requesting a full refund.

Molly and my technician, Madiah, went above and beyond to accommodate my needs. The location is very inviting and extremely clean. Though it's only my first treatment, I feel comfortable with decision and look forward to my next appointment.

Every experience here has been nothing but positive! They have amazing deals and Molly at the front desk is a pleasure to see when I come in for my services. They really take care of their clients and I always leave here feeling more confident then when I walked in! This is my go to place for Botox and lip filler, and I plan to one day come here to get laser hair removal as well.

Absolutely love this place I was going to the fresno location but there was always a problem, the girls at the clovis location ask us if we would like something to drink and just make you feel at home I'm also about to be 49 and it feels good to be treated like family and leaving feeling beautiful thankyou Molly and Penelope and Brittany for making me feel so welcome, I'm a clovis client for life love your place very caring and professional.

I shopped around for a while for laser treatment. The consultant with Laser Away gave the highest estimate, but convinced me by selling this as the results being "virtually hairless" and not having to shave again. Overall, the hair is much thinner and easier to maintain, but definitely not "virtually hairless". The staff is friendly, but ultimately it's WAY too expensive and I was not happy with the results I got for that price. I have friends that got laser for way less and better results. I let Laser Away know in September 2023 after I completed 8 sessions 6 weeks apart!! Still waiting on a call

Welcoming and professional. First time jitters vanish pretty quickly. Receptionist is very nice, refreshments while you wait. Nurse Regan explained everything, step by step. Pain was as described, like a pin prick or rubber band snap except for the feet/toes. Thankfully Nurse Regan paused and let me catch my breath before she finished the toes. I did expect a little first time welcome gift, slightly disappointed but overall great. Missed opportunity to create brand marketing- small bag with aloe vera cream, maybe a chapstick or even SPF would have made the experience 100 overall. Sans the freebees, still 99%.

Unprofessional staff and an unsanitary environment. As a client that goes to Laser Away frequently, around the state of California (I travel for work), this clinic is not the one I'd recommend. Prepare for your concerns to be met with giggles and an overall lack of professionalism.

after 10 sessions and a maintenance one, didn't get the results that I was promised. just a waste of time and money.