La Casa De Ceramica

Drove from out of town found what I needed, good service and will do business again. Thank you.

Not professional at all. Had to call supplier for flooring myself when product for stairs washing correctly. First went to store and was told it was right and nothing could be done. They were incorrect and after talking to supplier correct flooring was shipped. Don't pay in full or work won't get finished. They never came back to do touch up for the island that they installed. Can't do myself because I don't have touch up paint. Called and drove down there only be to told they would send someone out but no one ever shows up. Need more flooring but will never use this business again.

This place has the worst customer service I have ever experienced. Tere, which is the person in charge of the place was highly unprofessional, she refused to answer my dads calls and texts about a poorly done job. Then, when I went to go confront her she proceeded to get very mad and she lost her cool and began to call me different names. She is childish and highly unprofessional, I have never experienced anything like this, especially coming from a business owner. Now to talk about the poorly done job. The workers installed the granite countertop in our house very crooked and uneven. At the very end it was super noticeable that some of the granite tops did not line up with each other, and it also seemed as if one of the granite tops was sinking into the counters because it wasn't placed properly. Another note is that the workers who did the installation also broke one of our light fixtures in our front yard when they were carrying in the material. Overall my main complaint here is with the owner Tere, her costumer service needs to improve by a lot, I will not be coming back to this location for any future projects.

Ordered 37 boxes of tile afternoon on Nov 6th. Came home from work on Nov 7th - tile stacked so neatly/ intact in driveway. Way to get the job done - no hangs on your part. Thank you for your showroom patience and kindness also. Will definitely ordered from this establishment again.

Do not go here. They charged me for 15,000 dollars when I never even agree to purchase anything. This place is a scam. The lady's name is Tere. Everyone be careful

Do not waste your time or money with this place. My parents have paid over 15k for a kitchen that was suppose to be done over a month ago contract stated. They have been out of a kitchen for more than 2 months. Not only is the quality of the cabinet is poor customer service was very poor. Lady that works there was only interested in selling. A lot of paint chipping on a lot of the cabinets. We would point it out and they claimed that's what my parents ordered. No action was taken. Plans were done wrong we provided blue prints for the kitchen and in the end my parents are asked to pay more for having them fix their own mistake. And since the balance isn't paid they will not finish the kitchen.The Lady I believe her name is Teresa is very rude when it comes to customer service.My parents also had asked for back splash and they said they would pay extra for it.But the lady stated back splash is only for the rich.She is very discriminating and racist to her own kind.

No pierdan su tiempo en este lugar. Nada profesional, tienen 4 meses en un trabajo que cualquier otra persona no dura mas de dos semanas. definitivamente no les recomiendo este lugar, aun estoy esperando que vengan a terminar el trabajo y ya tienen como 3 semanas que no vienen y desde el principio me dijeron que solo durarían de 2 a 3 semanas

I am very satisfied with the work done by all the employees that worked in my house. I had tile floors and backsplash installed, painted kitchen cabinets, and had granite countertops with a waterfall feature installed. I have included pictures of the before and after. All employees that came to my house were respectful and professional, they did a great job and completed the work in a timely manner.

Buyer beware! This is your fair warning so you don't have to find out the hard way and please don't assume this is a random review of a pissed-off customer who is making false accusations. This review is genuine and from a real customer. This company will defraud you by taking your payment, delay your order, order you the incorrect tile, or call you to advise you have to purchase more than what you originally needed, and when you decide to cancel, they charge you a restocking fee of 30% and then they advise you there are no refunds other than store credit!

Worst place ever. I would give them 0 stars if I could. They tell you one thing and change their story after you buy. They tell you you need to talk to the manager that is never around. By the time they are your 15 days are up. Never going there ever again or referring anyone. DO NOT GO you will regret it.