Keeping It Kleen

I am but a humble, typical mommy of 3 kids under 7 years old and 2 exchange students trying to run a small business and keep my home from being condemned by the health department. Truth be told I am barely treading water. Someone once told me that trying to clean a house with little kids in it is like trying to eat Oreos and brush your teeth at the same time. So much truth.Anyway, the littlest was born 2 weeks ago and my husband, fearing for my health and sanity (and probably his own physical safety) all but made me hire a cleaning service. This was not an easy thing for me as we're not the type of people to afford such a luxury; and besides, I can handle everything on my own, thankyouverymuch. So, much to my chagrin, we hire Keeping It Kleen, and they are worth every penny (which is not much compared to other services). They worked quickly and efficiently; I'm not exactly sure how they did what they did in 3 hours. That little bit of time and money was absolutely worth it to make me feel like we've staved off the Health Department for another week, or at least until the other kids come home from school.

My husband and I have very crazy schedules and decided Sept 2016 to hire a cleaning service to relieve me of the stress. I met with the owners for an initial walk through and was very happy with their customer service and listening to what our needs are in the requested service. There is nothing like coming home from a long day at work to a completely clean house! Their staff does a great job paying attention to detail and if anything is missed, they will send someone back out to correct it which has only happened once. We have two dogs so the pet hair and danger is well taken care of by the time the cleaning service is completed. If you are looking for a reliable cleaning service, I would definitely recommend giving them a call!

Thank you so much! We staged our home in preparation to sell it. They came out and did a complete cleaning. I can't tell you how good it feels to leave for work and come back to an extra clean home. While so many things are going on in my life they took one big thing off my plate and did an excellent job. Will definitely be using them again.

I've been with this company a little over a year now and I couldn't be happier. The owner trains the girls to clean to your specific needs. I highly recommend this cleaning company.

Titus and his team were very professional, timely and made our house look remarkable! We needed a basic move out deep cleaning and they did not disappoint. We will definitely be referring them to our friends! Thank you, KIK team!

I have never used a business to clean my house but since u work during the night and I take care of my son during the day id thought I'd give it a try after drowning in household chores! And I'm so glad I did! KIK has fast and friendly service! I'm so spoiled i don't want to lift a finger again! I highly recommend KIK for businesses and homes. I'll be seeing you all again soon. Thank you!

Had them come for a quote today! Excited to try them out on Monday. The owners were super nice and professional. The prices are amazing and fair. They seem to do everything and will be amazing for weekly, bi-weekly, monthly, or once in a while deep cleaning!

THEY "KLEENED" OUT MY CHINA HUTCH AND SHELVES:We hired Keeping It Kleen last summer when my wife was diagnosed with cancer. I like doing things myself, and I take pride in maintaining my things, but between my work schedule, caring for a twelve-year old, and caring for my wife, I just couldn't maintain the house. So we interviewed four companies, and based on Keeping It Kleen's apparent professionalism we hired them. Honestly, I liked their logo, and I liked that they were a young couple from the community who seemed to be making a go of owning their own business.Like any sensible person, I am wary of providing strangers with my gate code and a key to my home. At first, Titus and Theona were professional, as others have noted, but their team kept making mistakes. One of their "professionals" broke a candlestick (they replaced it), another chipped our new kitchen tile in two different places by mishandling the stove grates. They bullied us into finding replacement tile by the end of the week, or else they said they'd have to "close the case." My wife had cancer! I work full time and watch my daughter! How was I supposed to go all over town to find an exact match of our tile in a few days?Many times their "professionals" left the shower dirty with mildew. Only after I mentioned it three times and then emailed pictures did their cleaner fix it. Also, they never could seem to get everything dusted. The worst, though, came a few weeks after Christmas when they stole over $1500 worth of plates, table linens, and glasses. Most of these items were tucked away in china hutches. They didn't even steal entire sets, so now my wife has incomplete sets. Many of the dishes were given to me by my late mother; now I have even less to remember her by. They even stole our two BROOMS! Who can't see the obvious symbolism there?? Who would miss the message of a pissed off cleaning company stealing the very items that we would use to clean our own house? It is so serious, that I have an open case with the Fresno Police Department. There was no forced entry, and only my mother-in-law and Keeping It Kleen had a key.When I called to confront them they were immediately defensive and hostile. One of Titus's first questions was, "Were any of the items .999 silver? Were any of them gold?" When I said, "No," he said, "Yeah, that's the first thing the police will ask, and they won't care about investigating it because they aren't silver or gold." They knew these items wouldn't be considered significant; but they didn't do the the math: combined the value exceeded $1500. What real thief leaves a computer and a flat screen tv, but takes cleaning supplies and table settings? Within twenty-four hours he ensured me that he had conducted a "thorough investigation" and there was no way the items were stolen.Then, we asked to meet with them and scheduled a 5:30pm appointment to inventory the missing items. They were friendly on the phone, as always, and promised they'd be over to "assess the situation." They never showed. They never returned a call after that.However, they did send a letter two days later thanking us for our business but telling us that they were terminating our relationship.Unless your house is totally nanny cammed and you like eating off of paper plates, DO NOT HIRE THEM.

Had an appointment at 10am today for a consultation. I was in the backyard about 9:30 and went back into the house about 9:55 and walked out to the front of the house and saw that a business card was left saying to call and reschedule. I am not sure why she would come so early. My son was in the house and heard no doorbell. Also my appointment was at 10. I called her back but she never returned my call. I am really upset that she wasted my time and did not return my call. Not very professional!

My husband and I hired them to clean a little old house that we were moving into that had been completely trashed by the previous renters! Let me start by saying this place was a complete disaster it smelled horrible! The appliances were disgusting and almost to the point that we couldn't use them or so we thought. They assured us that they could restore this home as much as possible as far as cleanliness was concerned and they did just that! When they were done with the oven it looked brand new! The floors were sparkling and they even got that weird smell out of the house! We are moving soon and will be hiring them again to clean the place before we leave. I am very happy with the prompt and professional services we received with this cleaning company. They are the best in town as far as price and customer service!