James Hendricks & Associates

Brokerages like this give real estate professionals a bad name. I can not imagine why anyone would bother listing with this company or any of their "associates". This company WILL NOT answer calls about your listings they have for sale. I was on hold forEVER, only for a woman to finally answer ask if I would hold, then I held forEver and a day until she ultimately hung up. Poor excuse for a "brokerage".

This is a great place to rent if you don't want an agency to bother you. Rented a house for 6 years and had only one home inspection in the first year. They never checked up on us with routine inspections or even cared what was happening to the house. We decided to move out and NOW they care about the upkeep on everything and want to charge us hundreds of dollars over our deposit price. Annette who we did the last run through with was extremely rude. Most repairs would be routine, but their price to paint and fix minor things and wear and tear are ridiculous. And the "company" who came in and "fixed up" the house after we moved out were just family members of the staff charging whatever they want. The house was trash when we moved in....We were NEVER late on payments and never complained. The staff is very unprofessional and one staff member always vaped in the office when I was dropping off rent... Good luck if you rent through this agency. Rented for 6 years and they still want your money after you leave.

My husband and I have been renting with them since 2010 and today I go in to pay the rent and the gal in the office acted like she didn't even know me. Said I wasn't on the lease and would have to fill out an application. Didn't appreciate the treatment I got after all these years and was trying to push her authority on me. I've been dropping the rent off for years and I don't know what's she's been smoking lol. Better appreciate your good customers while you have them.

This company is very unprofessional, and appear very dishonest in their dealings with both potential clients and property owners. I would not be surprised to see them under investigation for fraud and ethics violations in the next year. Stay away.

There's no number to rate this business. Their way below 0. We have no protection from violent tenants. This is a non smoking resident. The tenants smoking pot here is ridiculous. We have a lease but rules are not enforce here. This place is neglected. 4 years ago this place was taken care of and even are family members have notice how bad this place looks. Why doesn't Mr big come out here and see his property. We have a security gate but that has never been used. We have no security here.

My 40+ unit apartment building has been under the professional Management of James Hendricks & Associates for 3 years now. I could not be happier. I live out of town, and if it were not for Cheryl and Mr. Hendricks, I would had sold months ago. They have given me the peace and mind I have been looking for with my investment property. Cheryl is very hands on, always has a positive attitude, and works very well with my tenants during these COIVD times. Angela in the accounting office is spot on! You get what you pay for when you hire this company.

I would rate them a zero if I could. We live in Woodward Park Place. These are single family homes that we OWN. There is a community pool. This property management company has very little to do here, just keep the pool maintain. There are cameras at the pool deck to see who is leaving trash or breaking chairs. This property management company does very little to service the pool, or maintain The pool grounds. As homeowners, we pay every month to keep our community pool nice. We are always needing to call or send videos of the condition of the pool grounds. We have to maintain the area ourselves with trash, cleaning, stocking the bathroom, disposal of broken chairs. As an association we need to hire a new property manager but there is some sort of "friendship " involved. They are very unresponsive, rude, and unprofessional

Just wanted to update my review as we're now continuing in the lawsuit and James Hendricks and Associates has ignored repeated requests from my attorney to get the records to defend the lawsuit that they got me into. It's been almost six weeks since they've responded to us. We're literally going to miss a deadline because they won't give us the records that they're required to. This is insane! This isn't shitty service, this is something way beyond. They're literally opening me up to greater liability because they won't turn over their records to their client or his attorney.

Manage 40 units and do an excellent job. Have increased my cash flow, reduced my expenses and provide excellent Bookeeping reports. What else would you want?