I think it's pretty clear what the issue is. Very poor job of washing the car.
Large areas missed.
Assembly line. This is where they vacuum.
More dirty areas missed.
After
Look how dirty it still is!!!
Finishing up
Washing cars.
Crumbs all over center console
Dirty
After
Ryan C.
Oct 22, 2024
I've tried a lot of carwashes in town, this is definitely one of the better ones.Cons:-Full Service Washes can be pricey-Exterior Wash gets like 90%+ dirt off just fine and is inexpensive-They consistently don't get all dirt off windshield ( I drive a lot for work and end up with a lot of bug splatter on front bumper and windshield, they could do better at that part)Pros:-Cleaner than any other carwash-Full Service Washes is like a mini-detail, better than other local spots-Processes credit card in line w/o going into store (cash is in store)-Full Service wash generally done within 20 mins depending on amount of customers
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Aaron O.
Jun 10, 2024
I was going through drive through car washes but after one left my trunk scratched up I wanted to try a hand wash instead. I've only got to go here once so far but it was a great experience. The service attendant was very nice and explained how the wash worked. The price was great. Lastly my car came out shiny clean. I was very happy with the results and didn't see any left over dirt on the car itself. I would for sure recommend this place for a hand wash and look forward to going back and trying out the full service wash in the future.
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Mike A.
Nov 25, 2023
Automated hand car wash, think about that. No brushes, which is what I want. They normally do a great job here, but I know my son has had a couple of times where they missed the middle of the roof, and it looked like a skunk.You can just have the outside done or get a few different full service washes.This is my favorite place in Fresno because of the hand wash.
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Audrey L.
Apr 29, 2024
I've taken my car there a couple of times to Jacks and this time I noticed a couple hours after the wash that whole parts of the paint were chipped off. They didn't notify me of anything. I did the highest level of wash as usual for the exterior and interior. Very frustrating. I paid $36 and tipped $10. Definitely not worth that for damage to my car.... I won't be going back ever.Update: went in to speak with someone and he was aggressive and extremely rude. I even stopped the conversation to ask him to speak kinder to me and he refused. Very unprofessional. Very disrespectful. Not how you should handle any customers.
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Hector H.
Aug 18, 2024
I recently switched to Jack's Car Wash after having a monthly membership at a different place, and I couldn't be happier with the decision. Unlike the previous spot, where cars are washed by machines that often left spots and missed drying areas, Jack's offers hand washes that are much more thorough. The staff at Jack's take the time to carefully wash and dry your car, ensuring there are no water spots or scratches. Plus, their monthly membership is priced about the same as the machine wash places, making it an excellent value for the superior service they provide.
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Danny B.
Jul 17, 2024
If you already keep your car maintained (maintenance cleaning) then this place should workout good. If your car is dirty, then I wouldn't recommend. However, I do like this place simply because it's a brushless carwash! Meaning, no rubber bristles rubbing along the side of your car causing swirl marks & so on. Also, if you have your car Ceramic coated & so on, this is definitely a better option as the brushes strip down your coatings.
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Sally Erin B.
Oct 26, 2024
Jack's takes great care of my new truck! It is the BEST car wash in Fresno! Great value is you also purchase gas.
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Rebecca B.
Feb 23, 2025
I don't usually rate a business or there service. However I paid for the car wash plus inside cleaning a little over $40 dollars plus I tipped them $10 for the workers. The inside cleaning was an awful addition I will never go there again. The exterior wash was ok still had bugs on my windshield but my gauge panel and dashboard looked like they brushed over it not even wiped it down. Waste of money and time .i had my car garage for a few months so it was pretty dusty.
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Brooklin M.
Jan 10, 2025
I usually love this car wash but this time was frustrating. The manager on duty was rushing everybody chasing them to move way too fast. They missed very noticeable things. They could've vacuumed much more. They also left my floorboards completely soaked! Also- when they ask if you want the 26.99 or the 36.99 and you ask what the difference is.. they DO NOT have air freshener anymore! SO if you get the 36.99 option hoping for the air freshener... I wouldn't get it! I paid $36 and am pretty disappointed this time in my purchase. Hope they do better next time.
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Dustin H.
Dec 21, 2024
Really nice to get a hand wash and everyone from the cashier and car washers (inside and out) did a great job. Will be back.
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