Ibarra's Appliances

If i would rate this business negative stars if there would be an option. Well let's start my husband called this company back in 2013 July so he could come fix our washer that broke . He said we needed a new one soo we bought one from this business. Then this year i had an issue with it and he came and told me that i had to replace the whole motor . My washer isn't rinsing well blankets his solution was to just wash the blankets in low soo don't add too much water . Further more i was having issues with my dryer too . Soo he said it would be better to buy another one . I did now the one i have is giving me issues ..i bought it used but has a 60 day warranty that has not expired .I called Tuesday to see if he could come check it ... schedule appointment for 3 pm i was waiting and after 15 minute nothing i called and asked if he was still coming he said he was running late.. he offered to come at 830 am the next morning i told him no 10 am would work soo i waited 15 min Called to see if his coming and he said he would be here 10-15 minutes. He hasn't show up or call .. so I had my husband called And they said they would come at 3 pm at 3:50 they finally came . Checked the dryer and said nothing wrong with it. I just have to use the dryer with the lint a little pull out , so I don't here the noise . I don't know maybe I get second opinion . If I was you I would completely stay away from this business. When it comes to schedule so they can come look at your appliance that you bought from them they don't come when they have too this happen twice back in July ..my husband had to call them so they could come . Now it's happening again .. then they tell you to call them back to confirm appointment like i call already and made the appointment why would i Call and confirm .. unethical. . My advice go somewhere else don't deal with this business unless u want to be left hanging with a broken appliance.

Sold my mom a washer and dryer and was paid cash -however he failed to come back with the cap for her gas line - which left her without hot water for several days- never answered her calls and she's just really disappointed

Why is there no option for negative stars??Ughhhh I don't even know where to begin! They sold me a broken washer lend us 2 more while that one got fixed, those 2 were broken as well. It's been 3 weeks since and nothing has been resolved.These people are just terrible business owners. No work ethic and have no clue about customer service and satisfaction.

This establishment does't know the word consistency. I spent literally hours making sure all the details were covered to only have them not follow through or change their mind after they already make an agreement with a paying customer. The son will pass you to the father, and the father will pass you to the son. One day one of them will claim to be the owner with the power to make decisions, then the other day the other will claim to be the owner or the previous person will claim their not the owner depending on what's more convenient at the moment when a decision is needed to be made. They make excuses regarding their delivery truck not working, though I have seen their red truck with a PAXX license plate filler delivering appliances throughout the week. If they don't make excuses regarding repair, they say they don't even have a truck. When you try to get both of them together to make a decision, the father walks off and starts cleaning the truck. If you don't speak Spanish, you'll literally have to bring a translator to know what they're saying in front of you or when the son decides he doesn't want to be available. They have failed the promised warranty and delivery. The appliances I purchased have not worked since the first day I've owned them. I would have provided the highest negative score available if it was an option. They already have a multitude of complaints on the BBA and a score of F.I strongly urge current and former customers of this establishment to contact https://www.bbb.org/central-california-inland-empire/business-reviews/appliances-used/ibarra-s-appliances-in-fresno-ca-89060279 and file a detailed complaint.The Song-Beverly Consumer Warranty Act statesA. MERCHANTABILITYwhen you purchase consumer goods in the state of California, the retailer by default guarantees you that the product is in order, adequately contained, packaged, and labeled and meets the promises or affirmations found on the label or container.B. FITNESSIf the good you purchase is designed for a particular purpose and specific consumer needs, then the retailer also guarantees you that the product is specifically fit for your consumer needs.C. EXPRESS WARRANTYif a manufacturer or RETAILER has provided express warranty for its consumer goods then he must maintain sufficient service and repair facilities in the state of California OR authorize independent repair and service facilities to carry out the terms of those warranties.This is from Hugh Dawson who is attempting to start a class action suit against Ibarra's appliance company. "If you have purchased an appliance from this store and been a victim of improper business tactics such as: he refused to offer a refund for broken appliance, failure to repair or replace appliance or having an unlicensed person repair appliance. We are seeking individuals to join in a class action suit against this appliance company so please send email describing your conflict with this business.Email to: [email protected]"

My brother-in-law fixed my washer and dryer and found that the tub and motor were going out. Luckily he had spare parts from his business and was able to fix my washer. According to my brother-in-law, a trained appliance technician, "This guy sold you a piece of junk and if he knew anything about appliances, he wouldn't be selling these items. It was going to cost you more to fix it than to get a brand new washer"...STAY AWAY and don't be tempted by the Craigslist ads.

they sold me broken oven but offered me refund after a couple days of banter. if you buy from them just get clarificatoin on warranty and refund before purchase

This appliance store has a history of improper business tactics and complaints filed with the Better Business Bureau along with a 'F' raking.http://www.bbb.org/central-california-inland-empire/business-reviews/appliances-used/ibarras-appliances-in-fresno-ca-89060279The Song-Beverly Consumer Warranty Act statesA. MERCHANTABILITYwhen you purchase consumer goods in the state of California, the retailer by default guarantees you that the product is in order, adequately contained, packaged, and labeled and meets the promises or affirmations found on the label or container.B. FITNESSIf the good you purchase is designed for a particular purpose and specific consumer needs, then the retailer also guarantees you that the product is specifically fit for your consumer needs.C. EXPRESS WARRANTYif a manufacturer or RETAILER has provided express warranty for its consumer goods then he must maintain sufficient service and repair facilities in the state of California OR authorize independent repair and service facilities to carry out the terms of those warranties.If you have purchased an appliance from this store and been a victim of improper business tactics such as: he refused to offer a refund for broken appliance, failure to repair or replace appliance or having an unlicensed person repair appliance. We are seeking individuals to join in a class action suit against this appliance company so please send email describing your conflict with this business.Email to: [email protected]