Horn Photo

I went to get my camera that I bought off ebay looked at. I ordered a Nikon Coolpix S9500 from Japan but was receiving an error message regarding initialization failed each time starting my camera. I called and went inside Horn Photos to see if they could identify the problem. The representative looked at my camera for less than a minute and suggested I send it back as nothing can be done. No suggestions, just a simple return. The representative was nice so I can't complain about my treatment. I went back to the ebay seller and they advised the SD card size could be too large. I tried a smaller SD card size and my camera works now! My review is mainy to remind the employees to make sure all avenues are sought before throwing in the towel. The service experienced was fair, but it felt like they just wanted me out the door as soon as possible.

Updated review for 2024! I have used Horn Photo twice this year, for bittersweet reasons-after my grandma's passing in February I wanted to order a large poster sized photo of her for the services. It came out perfectly and was ready quickly-I ordered it online and communicated with customer service via email.A few days after the funeral, my grandpa shared a smaller-than-wallet sized photo of my grandma that no one had ever seen, it must of been taken shortly before they were married when she was 17 years old in the 1950's. He wanted it enlarged to an 8x10. I took this tiny photo to Horn and they advised that the best size for enlargment would be 5x7. It came out perfectly again! Thank you so much. We have shared these 5x7 prints within the family and everyone loves them. I hope to visit Horn Photo again for a happier occassion soon. Best photo service in town!

I needed to get some photos done for a Canadian visa. I am still waiting to confirm with the embassy whether these photos would work, but I think they did it correctly. Yes, they are expensive, but this was the only place in town that does custom sizes. The service was friendly and fast. However, what I find weird is that I emailed them last week asking whether they do photos for Canadian visas, and they never reached out to me until I walked into the store and asked. But yesterday, a friend contacted them about something similar, and they promptly called her this morning. Weird! Sometimes, it's the little things that matter.

Real live camera stores with knowledgeable staff are very rare these days. Horn Photo is a wonderful surprise. I needed some high end SD cards. Horn did not carry the specific brand that I was looking for, but had a suitable alternative. Fresno is fortunate to have Horn Photo.

I always knew if I wanted high quality prints I'd come to Horn, but recently I used their restoration services, and I'm even more impressed. It was pricier than I anticipated, however it was worth every penny!!!! My mother in law asked me to have an old photo of her enlarged, but after a conversation with the customer service representative she let me know that the photo itself was not in the best condition and restoration might be the best way to get it in great enlargement shape. I chose to do it right and go big. We did Stage 5 restoration ($90) and 6 copies at $5 each. The original image was small so the biggest size that it could be enlarged to was a 4x6. They do multiple stages of restoration, from Stage 1 to Stage 6. Stage 1 starts at $15 for minimal adjustments, and Stage 6 is $120 for a complete rebuild. My photo landed at Stage 5, because of cracks and fading, and the original photo was round and I had them build out the sides to a 4x6. A bonus of the restoration, that I didn't realize until after is they give the photo a number, and they save it digitally. So you can always call or go in with the number and order reprints of the restored photo. They even put a sticker on the back of each of the restored photos with the restoration number. I thought that was very cool. Great job Horn Photo. Well worth it.

Had a great experience at Horn Photo during Sony Demo days. I called ahead about trading in my old camera and confirmed they had the model I wanted. When I arrived, Darrin, who I spoke to on the phone, remembered my request. He offered a trade-in value better than KEH and MPB, with the added benefit of avoiding shipping hassles. They also provided a bonus for trading up.

100% recommend. As a 35mm shooter, horn is the only place in town that doesn't ship photos off. They can push or pull film, rush delivery, actually care about your prints and sell a decent assortment of 35mm and 120mm films in the store. They also upload them to Dropbox for you immediately and offer to retain your negatives! Absolutely recommend.

I came here to print out my wedding photos thinking they would come out really nice when I receive them and I got home. Most of them were blurry and they weren't even a high resolution and I paid 200 bucks for this for blurry photos.! I was better off going to Walgreens. And my phone camera makes it look slightly better ... in person they are worse.

Horn photo is knowledgeable in cameras and very helpful on printing, but save your time on going to thier camera buy back program. The company they use will low ball and tell you your equipment is " a dime a dozen", then try to swindle you out of your camera. Was going to sell a 2 year old Nicon D90 and was offered $50.

Came in on a Saturday & used the kiosk to print my photos .. Was told my photos were going to be ready for pickup the next day. I called but they said it wouldn't be ready til Monday and that they'll give me a call. Waited Monday, nothing. Then Wednesday came, I called and they told me they sent me a text that my photos were ready on Tuesday already. (I never received a text or an email.) I thought maybe they had the wrong number on file but I double checked the receipt and it was correct.. I also live an hour away so I was a little irritated with the way they couldn't give me an exact date for pick up.. the photos came out phenomenal though!