Hollister

I always buy from Hollister. Great brand, take my word for it. But the service there is terrible! Workers are careless and rip off security tags without caring if the clothing items gets a hole in it or not (I bought a shirt and they ripped it...). Maintenance is pretty bad too, I ordered a white hoodie online and when I went to go pick it up, it had a rat urine stain the size of a quarter! This is not your go-to store. Pay shipping instead and have them send it to your house.

Tried calling them to ask them some questions and got hung up on before I was finished... other than that they have awesome jeans

I came in her for a good reason looking for a new style of jeans. The girl helped me a lot more than I expected. They have more types of jeans than other stores similar to it in the mall. Overall pretty good customer service for me.

This place is toooo loud. How many short, cut off denim skirts do you need? 14? And I don't like the clothing stores that I have to buy large in. I'm normally a medium, I don't want to buy the large! Maybe if you said X-Medium I would buy it, but for now screw you!!!

At this store they have reallyyyyyt good quality jeans and shirts!! The best time to buy jeans though is when they are having there sale when their jeans are only 25$, at any other time they can be quite pricey.

The store was cluttered with unfolded clothes piles of clothes scattered among the store. I purchased a hoodie from this store. When I got home, I took the tags off and tried it on again. I then noticed a small rip on the sleeve that I didn't notice in store. I took the hoodie back a few days later to exchange it for an undamaged one. The employee said that they couldn't exchange it and to call HR. So I did that and the HR person also told me they couldn't do anything for it because it was an in store purchase. They also told me the only resolution is to sell it and try to make some of my money back. That was odd to me. Overall, I'm not satisfied and pretty upset with my Hollister purchase.

Worst service I have ever encountered!! Put my things aways and refused to give this store my business! Waited in a long line that continued to grow while watching 5- YES 5! "employees" turn in circles. Absolutely no regard to their customers! Most shocking lack of service I have ever seen. Not to mention the state of their dress... casual-cool is fine but as if you have no care as to being at a job and not in your bedroom during Spring Break! Management of this store should revamp their team or be fired with the rest of them and start from scratch! Already so few customers compared to online shopping... why would you not offer customer service when that's the only thing you've got going for you as a brick-and-mortar store???

Just like the previous reviews, not once was I greeted. The workers there are always on their phone & look as if they do not want to be there. I recommend hiring people who take their job more serious & professional. Wish I can rate 0

I've been shopping at this store since they opened. I love it as much as A&F. cheaper than A&F but same cute clothes and lots of sales. Kind of too dark and loud but oh well still love it.

Yeah, the music is pretty loud, but I don't mind it that much. Thank god I'm blessed with great hearing! lol! But sometimes it's kinda irritating cuz you're just trying to ask your friend if she thinks a shirt is cute, but she can't hear you because of the music. A lot of people also dislike the dim lighting of the store, but again, it doesn't mind me much. I have good eyesight, too. :)At least they have lights shining down on all the clothes so you can actually see what color the shirt is, and find your size! Hollister has lots of cute things and the employees at the one at Fashion Fair are pretty helpful. One time, I was looking to buy a new pair of jeans there, and I was helped out by one of the girls there. She found the type of jeans I wanted, my size, wash, etc. Everything. Also, sometimes, one of the employees might just randomly ask you if you need some help finding your size while ur looking through a stack or shirts or something. Overall, I really like this store! 4 Stars! :D