Granite Center

Remodeling my kitchen and this is the place our contractor works with so this is where I am to purchase granite for countertops. The process was so painless thanks to the excellent customer service.I appreciated being welcomed as soon as I arrived. The gentleman asked me what I was looking for and showed me several options. It didn't take long to select the two different slabs I wanted. The helpful woman at the counter took the measurements my contractor had sent me with and within minutes I had an invoice.I was able to pay by credit card and confirmed they would call me when the slabs were in and ready for pickup which they did. The remodel was stalled due to this or that...and the granite had to stay at the center for almost a month past the date I said I needed them. No problem. No extra charge. I was so happy!When the contractor was ready to pick them up, Granite Center called to confirm that this was my contractor, and he picked them up no problem. My new countertops are fabulous. I will definitely come back when it's time to start the next project.

I decided to send a customer of mine here to look at prefabs because she wasn't able to find a color she liked at the other stores I frequently use. Picking out the material they were very helpful and pricing was ok, inline with what the other stores charge. When I went to pick up I had a totally different experience. I had the invoice # but not the copy of the invoice. After going back and forth a few times of what they need for their company policies. I tried to explain my fustraition on how every other granite company in town let's you pick up with just an invoice number. He replies , " Well your free to buy from anyone else, it's your right to shop at another store"What?!?!?!?!?!??????? He repeat this several times. I've never had anyone care so little about me shopping at their store or referring future customers. This was from the warehouse manager!!I told him I didn't want to argue and had my customer text me a copy of the invoice. After that he was very short with me and loaded me up with my 4 pieces of granite. I think am go to take his advice and not shop there or send any of my customers there ever again. Such a pitty I liked their set up and selection.

Great customer service! They have only pre fab just an FYI, but so many options and reasonable prices.

I was very happy with the selection and the service at Granite Center. The staff was great to work with they were very helpful and knowledgeable about all the slabs they had available. The prices were great and I highly recommend this company to anyone looking for granite I give them a five star review.

Visited today, they were helpful and attentive! The prices were labeled as needed. They gave us all the information we needed from time of order to pick up and various other helpful situations. They helped our son, who is six sit down and be occupied as we searched for the marble we wanted. We will be recommending this company based on the way we were treated from walking in to walking out!

Service was really good! The workers were helpful and kind when I was picking out granite. They were incredibly patient too! Granite selection and variety are top notch. Their selections vary, but they have tons of granite to choose from. The quality and value of the granite is on point too, good quality granite at an affordable price. I'm not sure why this store keeps getting such bad reviews, my experience was amazing and I definitely recommend.

Please, ask for the owners name. You won't get a straight answer. Buyer beware and stay AWAY! Support other local tile and granite businesses instead. Creative Tile Co. & Bedrosian Granite Co. Support local. This company doesn't care about the local community or ethics.

Faulty product and wouldn't provide refund, only credit for more of their products which we don't need. They promised resolution then changed their mind. They had emailed a scanned invoices which both had return policy covered by post its. Beware!

These people are a total rip off. they talked us into getting 2 extra slabs on a big job just in case we needed them. when we tried to return them they charged us a 20% restocking fee on one and on the other and found an already existing hairline crack and refused to return it at all. These people have no customer service skills whatsoever or morals or ethics whatsoever. I would never recommend these people to any family or friends.

This place is pre-fab HEAVEN! We'd been glancing around a few different places in town for pre-fabbed granite or quartz slabs and had found a few that we liked but didn't love. Other stores had limited selections. We came here after finding them from a Google search and were surprised to walk into a huge warehouse full of pre-fabbed slabs made from all kinds of stones (marble, granite, quartz, quartzite). Their prices were reasonable and their staff was very helpful. If we have any future projects requiring pre-fabbed pieces, we'll be back here again!