Dust Free Tile Removal

First let me say, compared to having tile removed "the old way" this was definitely much better. A year ago, we had tile removed "the old way" right before everything shut down. We were stuck in the house with so much dust (no matter how much we cleaned, there was more and more, everywhere) I was wheezing & using two inhalers round the clock for a couple months. (I only have occasional asthma normally.) THIS so far has definitely been better than THAT, and so overall I'm glad I had the work done.Let me also add that the crew who came to the house, all the guys were very nice, very polite, and very hard-working. I have only nice things to say about them.Now for the less-good. This was not by any means dust-free, and possibly it's not 100% their fault that it wasn't, but still -- my workplace hasn't reopened yet, and I'm still working from home, so I'm breathing this stuff all day long, and I'm back to the inhalers. Please know, it's not as bad as before "the old way" -- but I'm a bit disappointed to pay all this money and be stuck in my house wheezing again.What went wrong? Apparently under the tile, unbeknownst to us -- it was very old kitchen tile -- there was some kind of layer of black tar waterproofing which I guess they weren't sure how to handle. It was very hard to remove and I believe at one point they had to leave to get some kind of special ...tool or equipment or something, to remove it.Well, now I have chunks of black tar everywhere, in rooms where they weren't even working, and yes, they did put up plastic sheeting. I have chunks of black tar (and presumably dust, although I haven't been in there to seriously clean yet) all over my guest bath floor. I had chunks and bits of black tar all over the concrete patio and concrete porch, which were getting ***stuck and ground into the concrete*** before we noticed, and which have had to be **scrubbed** off. We have had a layer of black dust -- multiple times -- on the dining room furniture, which wasn't in the rooms they were working. The night they left, I wiped my table, which gets wiped down several times a day, and it was covered with fine black dust. It keeps settling on the furniture. Even last night, my daughter wiped down the table after dinner and was like "What _is_ this?" so apparently quite a bit of this stuff is in the air in our house. Perhaps the worst of all, there were chunks of this stuff, and the fine dust too, all in my pantry on all the shelves, coating the packages and cans. I'll attach a few pictures of my pantry shelves. You can't see the fine stuff necessarily but you can definitely see the chunks.Now the floors themselves, they left those pretty clean, but I guess they did not look where these gross tar chunks and tar dust was going, and it's __all over__ and I've been breathing it in and using inhalers ever since they left.Note: I only have an asthma issue a few times a year, so if you're someone with bad asthma, you need to be even more careful if you're getting tile out. I had a bad time with asthma when the tile was removed last year "the old way." I also had a bad time during the worst of the fires last year, when the air quality was off-the-charts bad, and now again after this tile removal. So three times in the past year.So...the tile had to come out, and it was better than last year's mess. Maybe my expectations of what "dust-free" means were too high? Or maybe they just didn't know what to do with that tar layer, or were just getting tired after a long hard day and got to the point where they just wanted to go home. They did work really hard while they were here, no question.It was really expensive too, about triple what a regular demo cost. And they didn't mention till they arrived that they have to tap into your power box, and so they turned our solar off all day, too (I don't quite understand why). Is that a deal breaker? No, but it would be nice if they mentioned that stuff.Overall, I'm going to say I would do it again because it's better than the alternative, and the people were truly very nice. That's why I'm saying it was 3 stars which means "OK." But I'm really bummed to be using these inhalers and feeling like cr*p, at a time when now I have to clean the whole house of this stuff over and over. We ran the heat really briefly yesterday because we had a cold rainy day, and I think that *really* sent the tar dust everywhere. Ugh. I think all the advertising online regarding the "dust free" process and the raving testimonials from homeowners raised my expectations way too high, and so my best advice if you're considering this work would be to have reasonable expectations going in. I will update the review when I stop wheezing (it's been five days so far) so you'll know how long it lasted, compared to two months using the old process.

Showed up early. Did a fast and AMAZING job. Not having to clean up an insane amount of dust after was such a plus.Worth every penny!

Wow! I've had tile removed the regular way and the dust free way. I was amazed at the difference and how dust free their process actually is. I highly recommend!!

These guys were great! I wiped off my counters when they were done and there was literally no dust. They did the job quickly and efficiently and left everything clean. Plus they were very nice and kind to an elderly guest of mine who had to temporarily interrupt their work. Top notch job and people!

I highly recommend their service! Both Chris and Phil (and their team) are super nice and very professional. We have about 400 sq feet of tile to remove. We first tried ourselves using a rotary hammer and chisel. It was a nightmare. I saw a video on Youtube and found out this Dust Free Tile removal service. They only have one contractor in California so I called Chris. They happen to have time the next day. Three people in their team worked whole morning and did a fantastic job. The whole process is dust free!!! I didn't need to cover any part of my kitchen. They don't even need to wear a mask when doing the job. We have very young kids at home and really appreciate this dust-free service. Now our headache is gone and we are ready for our new laminate floor! BTW, they charge a very reasonable price and it is totally worth it! Thank you!