Di Cicco's Italian Restaurant

9/23/24Getting lunch!! Music playing. Calm. Very nice and laid back. Small wait and worker greeted and offered drinks. Iced Tea & water ordered.Baked chicken calzone with veggies and side salad ordered with an extra side salad. Worker said it would be out shortly. Salads brought first! They were fresh, but really plain. No olives or croutons. Too plain. Just lettuce, cheese and 1 cherry tomato each. Came with slices of bread and they were Good. Calzone came next and thankfully, the worker was happy to split it. They came split shortly later. Great calzone half! Fresh & Delicious! Large too!! Great sauce too! Mother felt the same! Plus, we both have leftovers!Franko, the server was exceptional!! Took care of us completely. Refilling drinks and getting containers for leftovers and a cup go to go for my Great iced tea! Good day wishes too!! GREAT service & GREAT lunch!!Highly recommended!!

An unmemorable meal. Everything was flavorless.The bread was rather boring.Then canything in the kitchen?ame the salad which had the dressing served in two small plastic cups.This might be acceptable with take out, but dining in the restaurant the salad should have been plated ready to eat. Sadly that was the best part of the meal. My entre was the Mama Lucia's Pasta which was lack luster with absolutely no garlic or butter flavor. I ate the shrimps but the pasta had no discernable sauce. Iadded two pats of butter from the bread service, some imitation parmesan cheese, salt and pepper. After a few bites I gave up. The waitress finally came by and asked if I was enjoying the meal. I told her it was flavorless. She asked if she could bring more sauce, and I asked if she could bring me a bit of marinara to pour over the pasta. She returned with the sauce and two meatballs - a nice gesture. The marinara was sweet and not savory, and the meatball was dry and without seasoning. Doesn't anyone taste anything in the kitchen? This was something thta I would expect from the likes of a Denny's.

What a terrible item to send out. This is not your $10 garlic cheese bread I ordered. This is stale table bread no butter and you threw Parmesan on it. It's not even edible. Shame on you.

Once again, the DiCiccos at Herndon and West did NOT make the ordered pasta correctly. I ordered the Francesca's Pasta. It's supposed to be made with bowtie pasta! Mine was made with penne pasta. Yes, it's pasta, but it's like they don't know what their menu is!! I've had other orders made incorrectly before! I doubt that I'll be ordering again. I'm not ready to see if three's a charm! I've lived in this area for over 30 years, having gone to this restaurant all that time. The past 5 years, or so, the service has gone downhill hill. I'm very disappointed, once again. I doubt I'll ever be back again.

Tastes like you are home! Sonja, thank you for the outstanding customer service you provide to me and all the families that were seated in your area. Truth be told the entire staff was friendly and sweet. From the girl that brought my wine and noticed I was reading a book and replaced the batteries in my table lamp, to the lady that sat me and provided me several of her favorites on the menu and Sonja who brought me two pieces of tiramisu, because the one that was thawed, didn't look pretty enough , and then offered to brew me a pot of fresh coffee. The ambience was perfect, the food was delicious, and the prices are great.Every bite was a symphony of flavors that made my taste buds jump for joy, and think I was in my grandma's kitchen. What a great find on a business trip.

After a long day at work, my wife and I decided to treat ourselves to take out. We ordered over the phone and picked it up. I ordered the Scarface and my wife had mozzarella sticks and bruschetta. Took it home and ate at 7pm. Scarface was still hot, (not oily either). The bread was nice and toasted. (Not hard or a tough crust). We had asked for extra marinara and it came with generous size (yes I paid for it, but worth it). It also came with extra bread! The marinara was nice, warm, and a little sweet with a flavorful aroma. When we went in to pay, we were greeted right away. We even met the chef, who came out to hand me and my wife our food. He, too, was super nice! This place deserves more respect than the ratings suggest.

Decided to give this place another try. Bad mistake. The same rude lady answered the phone and placed me on hold several times. Got home to find a burnt pizza in the box. Unbelievable. Clearly this Dicicco's does not value customer service or quality food!

I really wanted to try this place because I had guard how great it wast back in the day man I should of looked yelp before going .should of known as soon as we pulled up and the place was dead on a sat night thought that was strange maybe we beat the rush there was only one waiterss it took for ever to get are drink order mind you there was 2 other tables total of 6 people not busy so are order was placed and we waited and waited and waited then the food came and it was a let down are pizza waS never put in to get made we where missing a lasagna plate and the scarface sauce was like water down right awful I would definitely stay way from this place

I had hopes... HIGH hopes... that this place would still be as great as I remembered it from when my friends and I would go there back-in-the-day! *SMH* I was sadly disappointed to experience the decline in the quality of their food and service. When hubby and I walked in we weren't even certain they were open because there were no other customers... at 6:00 p.m. The restaurant itself was very cold (both temperature wise, as well as the environment) - VERY uninviting. I ordered the Chicken Parm and I have to say it was substandard, and there was WAY too much oregano in their sauce (it's almost overpowering) with an overabundance of parsley flakes as a garnish. The chicken itself was three (unbreaded) cutlets, that were half the size of the palm of your hand, the pasta sauce was watery, the pasta was over cooked and slightly mushy, and the veggies served were undercooked. I'm sad to see this place has gone down hill because it used to be a wonderful place to frequent. The only reason I gave it one star was because the lone serve did an excellent job, and she deserves a shout out for all of her hard work.

just had dinner here had lasagna that was burnt on bottom told server they ignored complaint and handed me the bill. Won't go here again