Kern st. entrance
Rita B.
Feb 4, 2020
Wow we finally found an honest auto repair in town, and only a couple miles from home and work - I can leave my car in the morning and walk to pick it up. They are so good about calling with status updates and any affect to cost.I almost gave four stars because they close earlier than most shops and they are often really busy, that it can take a couple days to get an appointment. But those things are minor when I consider the good, honest work here at an extremely reasonable price. So many times I've left a mechanic feeling totally ripped off. Not here. Would totally recommend this place.
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Clyde K.
May 2, 2018
D&R Automotive Services is excellent! I was in town on business and had a flat tire one evening. AAA put on the temporary spare to get me going. The next morning I call D&R about a tire repair and then went to their shop. They were able to do the tire work right away. The tire puncture was not fixable, so they sold me a matching used tire for a short term replacement. I was in and out of the shop in 30 minutes, ready to continue my business trip with no interruption.This kind of auto service is rare and very much appreciated. Thanks to the manager, Manny, and to his friendly and helpful mechanic. They turned a potential hassle into an easy fix. Many thanks!
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Renee R.
Aug 1, 2016
I have been happy with D&R up until today:Last week my husband called to make an appointment for my Camry. He gave them a comprehensive list of what it was in need of and received a very reasonable quote, along with date/time/and guarantee of my getting a ride home the day of appointment since he would be out of town and unable to pick me up. First, I arrive at 7:30 am-- when they are supposed to be open-- for my 7:30 am appointment. No one is there. Finally after waiting for 25 minutes, the guy shows up and opens the gate, not even acknowledging his being 25 minutes late, let alone apologizing. Second, he has no idea or notes re: my appointment or what I am in for, let alone have a ride available to take me home. After bringing him up to speed re: my husband's call last week, he doesn't offer to arrange me a ride so I walk home. Third, I get a call with a quote of three times the amount my husband was given last week. Along with a list of other items they claim need to be taken care of. I let them know my husband will be calling to discuss. He doesn't seem pleased. All in all, a very unpleasant experience.Update: after dropping my car off first thing in the morning and it being in the shop for over 10 hours, it is still not finished for what they called a "simple fix." I will never take my car back here and would never recommend anyone go there either.Update: finally by 7 pm my car was ready (after nearly 12 hours of sitting in their shop not being worked on) and upon driving it home, my husband hears rattling, opens the hood and there are tools all throughout under the hood. They were so sloppy they left their tools under my hood. Now today my air conditioner doesn't work after whatever they did to it.
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Nicholas Z.
Jan 12, 2019
I came in for repairs that other garages estimated to cost in the thousands of dollars I left this garage having paid little to supply my own parts and a very parsimonious fee for this garage to happily put the parts in my car I'm very short notice. I suspected that a business with such a central location might try to charge more than their services were worth since potentially Rich customers might find it nonetheless economical to spend little time on expensive repairs. This garage was extremely forthcoming honest and helpful every time I visited it. It is an understandably busy business but I highly suggest their services.
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Tino H.
Mar 13, 2019
Honest prices and they stand by their work. I'm very pleased with my experience with them.
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Kelly H.
Sep 20, 2011
Impressed!! We bought an older, high-milage BMW 7-series a couple years ago for a cheap price. It ran well for a long time, but I knew we'd be due for some substantial repairs at some point. That point came last week. Now, it is a fun car to drive but if a mechanic so much as looks in its direction, it starts to cost money. The parts alone are just outrageously expensive, but mechanics and everyone else seem to think if you are driving this car you have plenty of money to burn (not really how I'd characterize my situation). For this reason it can be tricky finding an honest mechanic. Through the magic of Yelp we found D&R, and were not let down. Our experience was everything you want from a mechanic: courteous, timely, and professional. They didn't even charge us for labor on several of the repairs because they were "already in there" - wow! I'd have no problem believing I saved between $500 to $1000 or more from what a typical mechanic would have charged, let alone the dealership...Definitely planning on taking every car problem I have to this shop, and recommending it to everyone I know...they are that good. All these 5-stars don't lie!
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Michael T.
Jul 23, 2010
I called quite a few areas around Fresno to check prices on rear brake pad replacements, and D&R was the cheapest I found. I already had my own brake pads, I would have changed them myself but the stupid caliper bolt was completely stuck, and I couldn't get an impact wrench to fit in the area. So I was only looking for labor charges and cost to resurface the rotors. Tony from D&R quoted me $89 for labor and $25 to resurface both rear rotors. $89 for labor is more expensive than what I'm used to from my usual Vietnamese mechanic from Orange County, but it is by far the cheapest I could find in Fresno.The place is your typical garage, there are no waiting areas or anything. But the place is nicely located within walking distance of a lot of shops (Suishi Hana, Quizno's, Starbucks, etc) so you can go grab a bite or drink while your car is being worked on. I dropped off the car and walked over to Starbucks with my laptop (I'm so glad they offer free wifi now). It took about an hour and my car was ready to go.Quick and excellent service at a fair price.
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Colin N.
Sep 13, 2010
One word--unbelievable. They took my car, drove me to the airport to pick up my rental car, completed my car work (U-joints), and then charged me virtually nothing. Did I mention Tony drove me out to the airport to pickup my rental car?I brought my car up from Hanford based on the previous reviews. I wasn't disappointed. I highly, highly recommend D&R to anyone in the Fresno area.Kudos to Tony and gang for running a top notch business.
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Clayton W.
Apr 8, 2013
Saved me $2,000!!! I took my wife's car to our normal guy because it would not start. He told me I would need to re-haul the engine and it would cost me $2,500. We could not afford it at the time so the car sat in our driveway for a few months. Once I had the money to fix it, I was told to take it to D&R so I did. After about 2 hours they called me back and told me it would be $500 to fix and I could pick it up in an hour. Car runs better than ever now!!I also take my BMW there for oil changes because all of the "BMW Shops" charge over $100 for a simple oil change.. D&R get's me out for $40 less than what I was paying.Thanks Guys!
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John M.
Mar 1, 2016
Efren is awesome! The prices are cheap and you get top quality work! I trust everyone here! And I would not take my car anywhere else!
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