Store entrance
Creative Cakes sign
Ida H.
Oct 11, 2013
My sister and I were making the cake for my nephew's wedding in Fresno. Since we live in Sacramento, transporting the cakes and all the necessary supplies for putting it together was not only stressful, but a huge responsibility! We seemed to have everything well organized in a chaotic way, but then the subject came up at how we would stack the heavy cakes on top of each other without doing it damage. My thought was that maybe we could look for some large heavy duty cake spatulas that would make it easier for us to slide and stack the layers on top of each tier.After checking our Yelp app, we happily discovered that a cake supply store was located very close to our hotel. We also thought that we should get some more buttercream frosting in case we had to do damage control on the cake. Upon entering the store, we received friendly greetings right away with an offer of help if we needed it. This place is pretty nice inside, and had a large inventory of cake and baking supplies for all occasions. It was fun browsing the aisles, getting old and new decorating ideas. Prices are average to what I have seen elsewhere. They did not carry the large spatulas we were looking for, so we looked for a plan B. After studying several different cake plate ideas that might help out our concerns, the atmosphere seemed not as friendly as before. The employees seemed a little condescending with our questions and when my sister asked if we could borrow their tape measure, we had to take and measure the item at the register counter in front of them, I guess because they were afraid we might pocket the tape measure!The store got a little busier while we were there, so the initial friendliness we first experienced faded more into a forced politeness. I thought it was me, and shrugged it off, but my sister and boyfriend also noticed the shift in vibrations from the staff. We pretty much kept to ourselves while shopping and didn't think we did anything to cause annoyance. Oh well, we won't be back any time soon to worry about it!
Read MoreTrang N.
Jun 12, 2019
I would only come here if I was really desperate and couldn't find what I was looking for online or other stores. They do have a lot of items. They are overpriced and the girls there aren't very friendly.
Read MoreTina T.
Jun 21, 2019
I have a love hate relationship with this store. I'm so glad there is a store like this in my area. Lots of cool baking/decorating supplies. Nice not having to order everything I need online and shop in person. Very clean and organized. Cute displays. Most employees greet me and ask if I need help. Honestly though I would shop somewhere else if there were other stores around like this. Hate that they are closed on Sunday and Monday. Very inconvenient. One employee in particular acts like he is doing me a favor ringing up my purchases and taking my money. Feels very snooty. Maybe this person doesn't intend to or is not aware he comes off this way? There's this thing on your face called a mouth and you can use it to smile. My job is extremely customer service related and I would never treat my clients this way.
Read MoreAlena G.
Oct 8, 2019
This place is awesome. I needed some cupcake supplies for a work baby shower and reached out to a friend who is a baker for advice on where to get the supplies, and she recommended this place. The moment I walked in I was greeted by an associate and asked if she could direct me to the right section. I wish I got her name but she was a younger woman with brunette hair. She was awesome and so informative. She knew the answer to every question I had and was very knowledgeable. She seemed happy to help and really left me feeling confident with the items I chose (with her help). The store has a variety of options for all baking needs and is very clean, well-organized, and the prices are very reasonable. I wish they had a lot more options for cupcake tins but I was also being very picky with those lol. All in all, I would highly recommend coming here for your baking needs.
Read MoreLaylita D.
Apr 26, 2018
Love, love, love this place. Always kind, always helpfulI can get anything I need for my cakes. They carry products you cannot find anywhere else.
Read MoreKristina R.
Aug 8, 2019
There was a class going on but I was still greeted warmly. Within a few minutes one of the girls came up to see if I needed help and was very helpful. She then stepped away to work with someone else. When I was ready to check out I just found one of them and they were happy to come ring me up. They even noticed that I had picked the wrong food coloring and were able to give me a better option. Yes it is pricey but they have specialty items that are great!
Read MoreJacquelynn D.
Mar 28, 2016
I have loved this store since I found it. Last week my almost 10 yrs old twin daughters and myself took the cupcake decorating class. We had the best time. Our instructor was so nice and patient with my girls. They were so proud of what they accomplished. Can't Wait To Take another.
Read MoreGina A.
Dec 3, 2024
Awesome place, they have everything you need & the people here are very professional & are always willing to help
Read MoreDee R.
Jul 11, 2024
I had a amazing experience there when I took a class. The instructor by the name of Michelle was awesome and patient with me. I also did a little shopping there after the class and the entire staff was helpful and friend.
Read MoreMagaly M.
Jun 17, 2021
I've been to this store a quite a few times as it's the only store I know that has a variety of the stuff I need to bake. Every time I have visited this store, no one greets me. I am left wandering the store by myself because the employees are using the phone or hanging out by checkout. As I was waiting to be checked out, keep in mind I'm the only one in the store and no one is in line. The employee at the register just stares at me and after a few min asks "are you ready". There is no "hi, how are you" or "did you find everything okay" , just silence. I love the store and their huge selection, but I do believe their employees can have better customer service.
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